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Customer reviews for Member's Mark 5-Burner Gas Griddle for
Member's Mark 5-Burner Gas Griddle
4.5 out of 5 stars
stars537 ratings243 reviews
  1. 5 stars77% (416)
  2. 4 stars10% (52)
  3. 3 stars5% (25)
  4. 2 stars1% (7)
  5. 1 star7% (37)

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Showing 1-10 of 243 reviews
Jul 2, 2021
Drew
5 out of 5 stars review

Verified Purchase

Best Fathers Day gift ever.

My wife got me this for Father's Day and WOW! Where to start. This flattop is amazing. The 5 burner set up gives the user great control and the ability to cook in stages. As food is ready move it over to a part if the cooking surface that keeps it warm while you continue to cook the rest of the meal. The closing lid just adds to the great features found in this unit. The additional prep space on both sides is great. They drop down out of the way when not needed. This allows you to buy a smaller cover for those who want to keep it covered when not in use. As an added bonus, the drawers store all the tools and supplies needed to cook all your favorite dishes. Assembly is quick and easy. Took me about 1 hour. This is my new favorite toy in our outdoor kitchen.

Helpful?2OWDBKVL4AGH15276802359
reply from Member's Mark Supplier

Thank you for leaving a review. We are so pleased you are happy about many features of the Griddle. Happy grilling, enjoy your new toy!

May 28, 2021
Pchadrob
5 out of 5 stars review

Verified Purchase

Happy Accident

I'll be honest, when I put in a pickup order for this item, I thought I had ordered a grill. We wondered why the box was so darn heavy! My husband gave me the unhappy news after he unpacked it. Our grill had just died and we had folks coming over the next day, and it was already 8PM. So we decided to give it a go and spent the evening assembling the griddle. Lots of moving parts, but not hard. We definitely needed both of us to set the griddle plate in place, its huge. I read the reviews, and went to bed feeling a little better about the mistake. I went through the seasoning process the next morning and we fired it up for hamburgers for our afternoon guests. We really have never had as many compliments on burgers as we had that day. True, no flare ups and charcoal flavor, but they were the most juicy burgers ever and cooked to perfection. I cant wait to try some steaks and a big breakfast spread at some point. You can feed an army with this thing. This griddle was a happy accident for us and we recommend it highly.

Helpful?2OWDBKVL4AGH15276802359
reply from Member's Mark Supplier

What a serendipitous review! Sounds like your griddle found you! We're so glad you love it! Happy grilling!

Mar 15, 2021
Dean
5 out of 5 stars review

Verified Purchase

You will love it!

Amazing! Very pleased with this purchase. I have friends that have blackstones with hoods, and are considering switching because of how much sturdier this hood is when it is in the up position. The only thing I would like to see them do, is come out with a custom made cover for it.

Helpful?2OWDBKVL4AGH15276802359
reply from Member's Mark Supplier

Thank you so much for your feedback and including photos - that bacon looks fantastic! We have passed along your feedback regarding the idea of a grill cover. Thank you again for taking time out of your day to reach out to us! If you should have any comments or questions, don't hesitate to contact us at: 1-833-454-0864 or by email: support@proseriesbbq.com

May 9, 2021
Annie
5 out of 5 stars review

Verified Purchase

Great Griddle

Got it for my husband for his birthday and we all absolutely love it!! It makes the best breakfasts ever!!! We love that it has a lid since most griddle don't

Helpful?2OWDBKVL4AGH15276802359
reply from Member's Mark Supplier

Thank you for your review and feedback. Happy grilling!

Mar 28, 2021
Kitt
5 out of 5 stars review

Verified Purchase

Love it!

I love this grill. The flat top is perfect to cook all kinds of food without worrying about food falling through the spaces in a traditional grill. It did take about 2 hours to put together and I definitely recommended cleaning the cook top before using it and adding a non stick substance like olive oil to the grill so the food doesn't stick.

Helpful?2OWDBKVL4AGH15276802359
reply from Member's Mark Supplier

Thank you for leaving a review. We're so happy to hear that you're pleased with your new griddle. You're absolutely correct, the griddle is designed to be thoroughly seasoned before use. The steps for seasoning are in your manual. Happy grilling!

May 19, 2021
Mr Snizzits
4 out of 5 stars review

Verified Purchase

Nice griddle grill but...

Nice grill, solid and it was easy to put together on my own. The only draw back i see is the ignitors on all the burners do not light the grill. I need to use a lighter to use it. I will have to look deeper into but other then that it grills great!

Helpful?2OWDBKVL4AGH15276802359
reply from Member's Mark Supplier

Thank you for giving us your feedback regarding your experience. If you're ignitors are not working, please reach out to customer service at: 1-833-454-0864 or via email at: they would be happy to provide assistance.

Mar 15, 2021
ahawgrider
4 out of 5 stars review

Verified Purchase

Member's Mark 5-Burner Gas Griddle

I would like to give this griddle 5 stars, but there is one problem with it. The flexible hose on the gas regulator is too short. I had to purchase a regulator with a hose 20 inches long. Now works great. Love the griddle otherwise. Would buy again

Helpful?2OWDBKVL4AGH15276802359
reply from Member's Mark Supplier

We have passed along your comments regarding the regulator hose. If you have any comments or concerns regarding your griddle, please don't hesitate to reach out to us at: 1-833-454-0864 or by email: support@proseriesbbq.com

Jun 29, 2021
Chris V
4 out of 5 stars review

Verified Purchase

Great Griddle

So far so good. Received it yesterday and spent about 1.5 hours assembling it. I seasoned it as per the instructions and then put it away. Today we tried it out and made some burgers. Now we have been using a gas grill for years and made burgers many time and they always tasted good, however tonight my daughter said todays burgers were the best I have made! My wife loved the searing on the burgers and noted she did not taste the grill flavor that we get from the gas grill. The one downside I see already is the igniter for the burners doesn't work very well. I had to turn off and on several times before the burners fired up. A push button igniter would be much more practical than how these are incorporated into the dials.

Helpful?2OWDBKVL4AGH15276802359
reply from Member's Mark Supplier

Thank you so much for leaving a review and feedback. For troubleshooting tips regarind your ignitor, please refer to your manual. If your ingnitor is still being finicky, please reach out to us via phone or email at: 1-833-454-0864 or support@proseriesbbq.com

Apr 8, 2021
Glenn
4 out of 5 stars review

Verified Purchase

Members Mark 5 Burner Griddle

Members Mark 5 burner grill works great. It was a bit of a chore to assemble and they could have packaged product with a little more thought to reduce assembly. No adjustment for door or drawers as they have slight alignment issues and leave inconsistent gaps around frame of unit.

Helpful?2OWDBKVL4AGH15276802359
reply from Member's Mark Support

Thank you for leaving a review. If you're having any alignment issues with parts, please reach out to customer service at: 1-833-454-0864 or via email at: support@proseriesbbq.com

May 10, 2021
Jackie M
3 out of 5 stars review

Verified Purchase

Needs improvement

the electronic ignitors are junk, had to use a lighter to light burners right out of the box. the rest of the the griddle is great.

Helpful?2OWDBKVL4AGH15276802359
reply from Member's Mark Supplier

Thank you for taking time to leave a review. We are sorry to hear about your ignition issues. For replacement parts, please reach out to us at: 1-833-454-0864 or by email at: support@proseriesbbq.com we would be happy to address any issues you're experiencing.