Purchased as a christmas present and it arrived damaged. The wood was cracked and splintered. Contacted Sams customer service and was told someone would contact us within 72 hours for a refund or replacement. 72 hours have passed and have not heard anything.

Took a little while to put together but was very easy! The kids love it, we put it inside our house due to the cold weather. They play in it everyday! It seems sturdy, the only down side is some of the wood near the entry started peeling away. Other than that, it's great! We have 5 kiddos.

Adorable! Overall, it went together well. Definitely requires at least two people. Two pieces were damaged/broken, but we managed to work around the issues as the store was 60 miles away - not easy to take it back. A piece of the plastic sink was broken, but we were still able to attach it with screws. This was just a cosmestic issue. The crossbar at the bottom of the dog door was cracked. My husband braced it with an additional block of wood - that was a fairly simple fix. We used a pallet to create a floor. It was a perfect fit. I used L-brackets to attach the house to the pallet to make the house more stable, especially in the event of high wind. We leveled the house on cinder blocks and planted some flowers around the edge. Don't be deceived by the "easy" assembly. You have to follow the pictorial directions and it took about 6 hours total time to finish the playhouse. It is doable, but don't expect to finish it in a couple of hours. I rated it a 4 because of the broken pieces. Can't wait for our grandkids to see it!

This was such a great deal! Love that it's real cedar wood. I ordered and did curbside pickup. All of the pieces were there; nothing was damaged. Very simple to set up. It took about 2 hours and we used the BILT app for instructions. Very sturdy and good quality material.

My granddaughter received this beautiful bungalow for her 3rd birthday! A surprise from her mother and us! Oh my, she was so excited when my daughter finally put it together(with a neighbor's help)! She hasn't stopped playing and refuses to come out! Lol… Great product, great quality and the PRICE beat all of the other stores we look at! Highly recommended!

I bought this item for my little girl although the good thing about this playhouse is it is sturdy and the wood is treated which is great, however my only wish was that the roof was also made of wood. The quality of certain as areas of the house had small cracks in them and if youre not careful with tool you may crack it as well . Overall it's cute and would buy again

We absolutely love this little playhouse. We bought it for our daughter for her birthday. It was fairly simple to put together. The only negative was there was a cracked piece of wood but that was from the shipping company throwing it on the ground when they delivered it. We just put an extra screw through it and it was good as new!

It's cute and sturdy however the time and difficulty to assemble is why I didn't give it 5 stars

Almost a slam dunk, but there were some scuffs on a few pieces and the plastic sink piece came broken.

Easy assembly. Seems to be very sturdy. Granddaughters love it. They are 3 years and 18 months. Their favorite feature is the doorbell!! Go figure.