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Customer reviews for LG Top Control Dishwasher with Dynamic Dry for
LG Top Control Dishwasher with Dynamic Dry
4.1 out of 5 stars
stars
687 ratings687 reviews
  1. 5 stars64% (437)
  2. 4 stars14% (99)
  3. 3 stars6% (40)
  4. 2 stars5% (36)
  5. 1 star11% (75)

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Showing 541-550 of 687 reviews
Sep 30, 2024
Reviewer name: Kumar kp
2 out of 5 stars
2 out of 5 stars review

Motor stopped working two weeks after warranty

[This review was collected as part of a promotion.] I bought this dishwasher couple of years ago and it worked great for two years. Motor stopped working with an error message immediately after warranty expires. Luckily had extended warranty so got a replacement motor fixed by technician

Review from lg.com
Helpful?542BHN2SJH7K15274155742
reply from LG Digital Care Team

Hello there! We see that the necessary repairs have been made, but...we would like to take some time to learn more about your experience and see if there's anything we can do to assist you at this time. Please reach out to us on social media at @LGUSSUpport with your contact information so that we can assist you and help you have the best experience possible. We're always here to help. ^ Diego

Mar 19, 2022
Reviewer name: Rick334
5 out of 5 stars
5 out of 5 stars review

My favorite dishwasher

[This review was collected as part of a promotion.] We bought this model based on the excellent online reviews and are not disappointed. We've used several cycles and all perform perfectly. Currently we're using the appromateiy 1 hour turbo cycle and it cleans well. We are using the least expensive basic dishwasher packs with the recommendeded rinse. Drying is similar to our other dishwasher where the flat bottom glasses puddle some water so we use a paper towel to blot them before emptying. Also the wifi notifications with the app are helpful. Lastly it took some adjustment to get used to a different loading pattern : we took out the silverware basket and can fit quite a bit more dishes than our previous dishwashers and love that. 5 stars!

Review from lg.com
Helpful?542BHN2SJH7K15274155742
Mar 22, 2023
Reviewer name: Azulo
3 out of 5 stars
3 out of 5 stars review

Very concerned about the banging and thumping soud

When the dishwasher is running it makes such loud bangs and thumps that from upstairs, we kept thinking something in the house had fallen over. It seems to be doing a good job of cleaning, but this banging noise is very concerning. Even if we run it empty it sounds like some SLAMMING the water on and off. I am concerned this will harm my plumbing.

Review from lg.com
Helpful?542BHN2SJH7K15274155742
reply from LG Social Media

Thank you for providing us with valuable feedback. We apologize that you had such an experience. This will be considered for our continuous improvement. We read from your feedback that you were having trouble with the product, so we’d like to help you with it. Please send us a private message on Facebook or Twitter at @LGUSSupport, and we will be happy to accommodate you. ^James.

Feb 12, 2024
Reviewer name: Cathy
1 out of 5 stars
1 out of 5 stars review

I bought this dishwasher at Sam's and was assured delivery and installation was included. I got the dishwasher and the assembly NEVER happened. I contacted Sam's and was told my complaint would be escalated and someone would call within 72 hours, that was a joke. I called back waited 2 hours for a supervisor that never picked up. Called 3 times with the same results. I think Sam's does this so the customer will give up! The service at Sam's doesn't exist, so don't believe what they tell you even if they give you a complaint number.

Helpful?542BHN2SJH7K15274155742
reply from LG Digital Customer Care

Hi, Cathy. We value the feedback you have given us regarding your LG Dishwasher (LDTS5552S) model. We regret the inconvenience and frustration caused by the lack of delivery and installation of your LDTS5552S dishwasher despite being assured that it was included in your purchase.We understand how important it is for you to receive the services you were promised, and it's disheartening to learn that we are falling short of your expectations in this regard. This is not the level of service we strive to provide our valued customers. Please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy

Mar 31, 2022
Reviewer name: djmrr
5 out of 5 stars
5 out of 5 stars review

We love this dishwasher

[This review was collected as part of a promotion.] One of the reasons we selected this dishwasher was the low noise rating. We were not disappointed; it is very quiet. Most of the noises we hear are from the waste water entering the drain. We are very happy. Other reasons we chose this was its good looks as well as the all stainless steel interior. The third upper rack has been handy but mostly we don't need the extra space. The center rack is height adjustable and that is very easy to do. We do as the instructions direct and scrape dished but do not rinse them before placing them in the machine. Mostly we use the Auto setting and have been very pleased. Auto is where the machine senses how soiled the water is and the wash time is adjusted to suit. Works good.

Review from lg.com
Helpful?542BHN2SJH7K15274155742
Oct 3, 2022
Reviewer name: Colonel 25
3 out of 5 stars
3 out of 5 stars review

Difficult Install

The drain hose for this model appears to be specifically set up to be hooked up to an adjacent disposal unit. If you don't have this set up in your kitchen, beware. Ours stands alone on an island and gets it supply and drain lines from the basement directly underneath it. The drain line doesn't have anyway to stay elevated as needed. I literally had to time the line up behind the unit so the water doesn't get siphoned through the bottom during use. Not to mention I had to add an extension to the drain line because after it was elevated, it was too short to reach the existing hard drain line. Very poor design in my opinion. The unit did work nicely after it was installed.

Review from lg.com
Helpful?542BHN2SJH7K15274155742
reply from Social Media

Thank you for taking the time to communicate with LG about your experience with your LG dishwasher. We appreciate your feedback which helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki

Jan 4, 2022
Reviewer name: pmgoblue
5 out of 5 stars
5 out of 5 stars review

Quiet, efficient, best on the market

[This review was collected as part of a promotion.] I needed a high-end dishwasher with all the bells and whistles but at an affordable price. I shopped other machines and found this LG has everything I needed and wanted and more. It's efficient, quiet and easy to install and operate. Highest quality machine on the market. The style is modern and unobtrusive.

Review from lg.com
Helpful?542BHN2SJH7K15274155742
Apr 18, 2022
Reviewer name: felinepub
5 out of 5 stars
5 out of 5 stars review

Great machine

[This review was collected as part of a promotion.] Have been using this fantastic machine for about 2 weeks now. It replaced an older LG machine 10 years old. It's beautiful, quiet, and has features that I don't know if I will ever use, but it definitely gets my dirty dishes clean and sparkling. Lg is a great brand and we are very happy with it and the installer.

Review from lg.com
Helpful?542BHN2SJH7K15274155742
Aug 2, 2024
Reviewer name: Sue O R
4 out of 5 stars
4 out of 5 stars review

Love all the features and it’s look is so sleek !!

[This review was collected as part of a promotion.] We really love this dishwasher!! It cleans the dishes beautifully with no left over residue. We are having an issue with ‘noise ’ after about an hour of running. However I do have a service call in .. so once that is done I’ll let you know how that gets handled. I’m thinking LG will handle appropriately!!

Review from lg.com
Helpful?542BHN2SJH7K15274155742
Dec 13, 2021
Reviewer name: Trwilson
5 out of 5 stars
5 out of 5 stars review

Clean sanitary dishes

[This review was collected as part of a promotion.] We’ve had the dishwasher in use for about a month and so far have had an excellent experience with it. Dishes come out sparkling clean and sanitized using steam instead of a heating element in the bottom. Nice and quiet and we love the third rack.

Review from lg.com
Helpful?542BHN2SJH7K15274155742