The product looks great and is as advertised at this point. It was just installed and run through the initial tests. All worked appropriately. I was surprised that there was not moisture barrier placed below the cement pad. It would seem more appropriate as moisture will wick into cement and cause degradation. Otherwise, all good. Top lid on generator was slightly scratched when delivered, would like a touch up kit for that and subsequent scratches.

My overall review of my Generac is that I am very pleased. I had one in my last home and I knew that I needed one in my new home. It looks great in the yard. I have not had any issues with this amazing product. Thank you Generac. I would recommend this product to everyone.

Amazingly, less than 24 hours after installation, there was a brief power failure on our block and the new Generac kicked right in . I can't say enough about the quality of our contractor, Always on time, always kept me abreast of permit issues, explained things thoroughly and did excellent quality work.

We just had our generator installed and I was worried about how noisy it would be for my neighbors to hear. I was surprised and elated.. it is only as loud as the lawn mowers that are used to mow my lawn. I could see the sound insulation inside the unit and also the rubber pad on the bottom of the outside of the unit to help decrease the noise. Inside the unit, the components are easily identified and to get to if needed. I am extremely pleased and I highly recommend this unit to others

I bought this generator for my peace of mind because not only do I have a small child in the home but I also work in my home. It is just too inconvenient to be without power for my office and to be in the dark is fearful for the child. I did not realize when I decided to have this generator installed how much peace of mind it would give me. No regrets.

The Install crew from Home Power Systems was absolutely first class. Courteous, very careful in all they did. Showed respect for our property inside & Out. Explains everything carefully and made sure we understood everything. I will be recommending them whenever the situation presents itself.

Your generator has worked flawlessly since installation. It does its exercise as scheduled. I purchased the Mobile Link option and have been pleased with its function.The installation team previewed the site and discussed installation. They were courteous and professional.

I feel such peace of mind knowing I no longer have to worry about power failure! I can cook, keep appliances going, being cool in summer or warm in winter. I don't have to call anyone for help!!! So amazed with its performance!!! And it's design is so smart looking! Thank you Today and for years to come.

Purchased for a home health medical facility that requires automatic operation during power outages. Great unit, operates perfectly. I'm a fair hand at electrical but this install requires the tools and knowledge of a licensed electrician. I spent $3,600.00 on parts and labor, but I am in California where everything is more. Total time for power to switch is 15 seconds.

We live in a coastal area where power outages are not uncommon. We installed our Generac just under three weeks ago and have already had need of it. Yesterday our power was interrupted and our Generac worked as promised. The power was supposed to be restored within an hour but it ended up taking almost four hours. It was a hot afternoon but we were able to enjoy a quiet afternoon in our air conditioned house. We love it!!