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Customer reviews for SONY 85" Class X80CK-Series 4K HDR LED TV - KD85X80CK for
SONY 85" Class X80CK-Series 4K HDR LED TV - KD85X80CK
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4.3 out of 5 stars
stars
84 ratings81 reviews
  1. 5 stars67% (56)
  2. 4 stars17% (14)
  3. 3 stars4% (3)
  4. 2 stars6% (5)
  5. 1 star7% (6)

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Showing 11-20 of 81 reviews
Feb 19, 2024
Reviewer name: Michael Em
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

My Review for X80K | 4K Ultra HD

Of all the set's I've acquired throughout the years for my household, this TV model beats them all! Sony's support is comforting too. If you ever need it! ( I needed it for an obsolete TV model and Sony still found a way to reiterate the good decision the brand is!

Review from sony.com
Helpful?338FI0CXZEJR15259062800
reply from Sony North America Customer Support

Hi Michael Em, Thank you for the 5-star rating! We're very happy to hear that you're satisfied with your purchase and appreciate the excellent Sony customer support experience. Thanks for choosing Sony! -Sam

Sep 26, 2022
Reviewer name: Hurricane Randall
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great TV!

I bought this 3 weeks ago and I'm thrilled with the picture and the features of this tv also. It's a seamless experience with the apps and other devices too. Sony makes a reliable and quality product that you can count on. I have had other brands that weren't reliable and lacked the quality of this tv. I'm pleased and believe that I'll be so for years to come.

Review from sony.com
Helpful?338FI0CXZEJR15259062800
reply from Sony North America Customer Support

Hi Hurricane Randall, Congratulations on your new Sony X80K! Good to know you're enjoying the excellent picture quality, smart TV features, and overall quality of your Sony TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! -Sam

Dec 21, 2024
Reviewer name: Immersified
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

For the cost of this TV I was greatly satisfied

I originally purchased this TV because it has direct LED light which means the LEDs are directly behind the screen instead of being directionally shown from the bottom up which honestly sold me on the TV's technology.. there are a multitude of options that if you wish you can engage and experiment with. I find that the Dolby vision and the Dolby Atmos are too key elements that allow you to be immersed into what you are viewing. I have the 55-in model and a bedroom with a higher-end polk audio sound bar and from old movies to new movies with Dolby vision and Dolby Atmos every viewing experience is quite impressive. The 240 hz adaptive refresh technology is quite renowned when experiencing football games or high action films it flawlessly engages and disengages on the fly never while never noticing it. In closing once all the movie applications like Hulu and peacock and Netflix catch up with technology and All utilize true Dolby vision and true Dolby Atmos I believe it will change the industry but for now there are a lot of apps that are having problems and that is unfortunate for them.

Review from sony.com
Helpful?338FI0CXZEJR15259062800
reply from Sony North America Customer Support

Hi Immersified, Thank you for the purchase and we're glad to hear that you're satisfied with your new Sony television. Your positive feedback is greatly appreciated. Thank you for choosing Sony and enjoy your TV! -David

Oct 25, 2023
Reviewer name: JennieP
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Beautiful picture

Love the TV. Sound and picture. Couple things we had hoped for. The remote doesn't lite up when using it, which makes it hard to see at night. Also when watching taped shows on the TV app for Comcast or other apps. Can't fast forward. We feel that should be an option. Was pleased with price though.

Review from sony.com
Helpful?338FI0CXZEJR15259062800
reply from Sony North America Customer Support

Hi sharkdog, We're glad to hear that you love your new Sony TV. Thank you for sharing your experience and your feedback is greatly appreciated. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! -David

May 18, 2024
Reviewer name: RickB45
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Excellent Picture

I've only had TV a few weeks but it has the brightest, sharpest picture, even on old shows like Hogan's Heroes. Remote works well with Apple TV too. Only disappointment is Sony does not have Xfinity app as a download. Thus the reason for using Apple TV.

Review from sony.com
Helpful?338FI0CXZEJR15259062800
reply from Sony North America Customer Support

Hi RickB45, We're delighted to hear that you like the picture quality of your TV. Unfortunately, the Xfinity Streaming app is currently not available to install on this TV. However, you can use the built-in Chromecast feature to cast the content from the Xfinity Stream app on your mobile device to this TV. Hope this helps! Erin

Oct 13, 2022
Reviewer name: Carsonp
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great tv

I bought this about 3 weeks ago and i really live it

Review from sony.com
Helpful?338FI0CXZEJR15259062800
reply from Sony North America Customer Support

Hi Carsonp, Amazing! We're glad that you are enjoying your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! Erin

Apr 21, 2024
Reviewer name: Txlonghorn4x4
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Perfect Combination of Price and Performance

Just bought this TV and could not be happier. Great picture and sound, super easy to set up, and all of my apps are already loaded!

Review from sony.com
Helpful?338FI0CXZEJR15259062800
reply from Sony North America Customer Support

Hi Txlonghorn4x4, Perfect! We're happy to hear that you are enjoying the amazing picture, sound, easy setup, smart features, and overall performance of your X80K TV. We always strive to deliver the best quality with our products. Thanks for choosing Sony! - Kris

Mar 10, 2024
Reviewer name: Jarod M
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Best image quality

The tvs image quality is awesome! Movies are clear and crisp and the colors are vivid with blacks that are black and no haze. It's very light weight compared to other TVs of this size.

Review from sony.com
Helpful?338FI0CXZEJR15259062800
reply from Sony North America Customer Support

Hi Jarod M, Certainly, we enjoyed reading your remarkable review and truly appreciate your efforts! We're delighted to hear that we've matched your expectations with your new Sony X80K LED 4K TV. We always strive to deliver the best quality with our products and aim to provide the best experience possible. Your satisfaction with the excellent features, especially the stunning 4K HDR, black levels, rich colors and overall performance of your TV are greatly appreciated. Thank you for purchasing the 85" X80K and for choosing Sony! -Jess

Jun 16, 2024
Reviewer name: Clos72
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Bad pixel

Purchase this TV 10 months ago.now I dealing with a GREEN DOT IN RIGHT SIDE OF THE SCREEN .NOT HAPPY . GETS BAD IN DARK SITUATIONS ESPECIALLY WHEN WATCHING MOVIES .

Review from sony.com
Helpful?338FI0CXZEJR15259062800
reply from Sony North America Customer Support

Hi Clos72, While we are glad to hear that you are happy with your TV, we are sorry to hear that you are experiencing issues with the TV screen. May we contact you to help? If so, please email the below information to socialsupport@am.sony.com Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication. Full Name: Username: Telephone Number: Model Number: Issue: Regards, Carl

Jan 16, 2024
Reviewer name: TLT2
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

The voice is out of sync with the picture

The voice is out of sync with the picture. We have contacted Sony at least four times and they do the same thing over and over. We have done a factory reset at least three times, but the problem is still not resolved.

Review from sony.com
Helpful?338FI0CXZEJR15259062800
reply from Sony North America Customer Support

Hi TLT2, We are sorry to hear that you are still having the same issue with your TV even after contacting our support team several times. This is definitely not the customer experience we want you to have. We can review your case number so we can better understand what exactly happened and help you further with your concern. Please email us at socialsupport@am.sony.com with the following details: Case Number: Name: Sony website Username: Model Number: Issue: Connected devices: Telephone Number: We take all user input seriously and will make sure your comments reach the appropriate person. We value you being a Sony customer. Sorry for the inconvenience and hope to speak directly to try to resolve this matter. Sincerely, Vincent