Hi Immersified, Thank you for the purchase and we're glad to hear that you're satisfied with your new Sony television. Your positive feedback is greatly appreciated. Thank you for choosing Sony and enjoy your TV! -David

Hi Bill in Pearland, Congratulations on getting your first 4K TV! We're glad that you like the smooth integration, quick commands, quality, picture and sound. Thank you for choosing Sony. Erin

Hi MrLondeau, Thank you for sharing such an excellent shopping experience. We're delighted to hear you are very satisfied with your purchase. Glad to know that you like the rich, vibrant colors and superb 4K HDR picture quality of the TV. We're also happy to know you are having an enjoyable watching experience with this TV. You’re now able to enjoy immersive, engaging cinematic experience in your home. Thank you for the 5-star rating! -Jess

Hi Anben, Thank you for taking the time to review the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for sharing this review.

Hi Rok761, Awesome! We are so glad to hear that you are happy with your new TV! You might find our Help Guide useful in navigating and exploring the awesome features of your new TV here is the link: https://helpguide.sony.net/tv/jusltn1/v1/en-003/index.html Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! -Carl

Hi Rob Br, We are glad to hear about your satisfaction with the amazing picture quality of your KD85X80K. We greatly appreciate your feedback with the casting feature and compatible internet browser apps of the TV. If there's something we can do to help or you may need an information/technical assistance, please feel free to email us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following: Name: Sony.com Username: Model Number: Issue: Telephone Number: We value you & your input, and thank you so much for choosing Sony! Best regards, Romeo Sony Social Support

Hi there, We are sorry to hear that the Sony X80K TV did not meet all of your expectations. We'd love to troubleshoot the issue that you are having with our Sony TV and make this a better experience for you. May we contact you to help? If so, please email the below information to socialsupport@am.sony.com Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication. Full Name: Username: Telephone Number: Model Number: Issue: Regards, Carl

Hi NAVANEETH, we're sorry to hear that you have an issue with your Sony unit. To address the issue with your KD-65X80CK TV automatically controlling itself, not turning on, and continuously restarting without providing settings to find the reset, please follow these troubleshooting steps: Unplug the TV power cord from the wall outlet. Disconnect all external devices (USB, LAN, HDMI, Antenna, etc.) from the TV except the power cord. Please follow this link for more details: https://www.sony.com/electronics/support/articles/00159487?utm_source May we contact you to help? If so, please email the below information to socialsupport@am.sony.com . Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication. Full Name: Username: Telephone Number: Sony TV Model Number: Additional Information regarding your experience with the x80ck Sincerely, ~Earl

Hi Big daddyd D, Thank you for choosing and purchasing our X80K 4K Ultra HD Smart Google TV. This is definitely not the news that we would like to hear. Please allow us to help you and turn this into a better experience. Power reset the TV, simply unplug the unit and wait 1-2 minutes then plug the device back in and power on. We also recommend updating the software of your TV. A firmware update improves the functionality and features of your device. It can provide fixes to any performance issues that may occur. Check this link for more details. https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-75x80k/articles/00028577 For us to better assist you, please email us at socialsupport@am.sony.com with the following details: Name: Sony Username: Model Number: Issue: Telephone Number: -David