Skip to Main Content
Sam's Club
Sam's Club
Customer reviews for LG 5.3 cu. ft. Top Load Washer for
LG 5.3 cu. ft. Top Load Washer
3.7 out of 5 stars
stars88 ratings88 reviews
  1. 5 stars49% (43)
  2. 4 stars17% (15)
  3. 3 stars7% (6)
  4. 2 stars6% (5)
  5. 1 star22% (19)
Sort by |
Showing 51-60 of 88 reviews
Aug 1, 2024
rab2897
5 out of 5 stars review

Quiet and vibration free

[This review was collected as part of a promotion.] WE bought the washer a month ago. Roughly 20 loads of clothes washed. Very quiet. Vibration free. We liked it so much we bought the matching dryer last week.

Review from lg.com
Helpful?3PDE16KIX38K15255417653
reply from LG

Hi, there. Thanks for sharing your experience. It’s great to hear how well the LG Washer (WT8405CW) model has been performing for your home. The quiet operation, smooth washing performance, and low vibration are key strengths of this model, and it’s wonderful to know it impressed you enough to add the matching dryer to your setup. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Juvy

Sep 22, 2024
George666
2 out of 5 stars review

More Water Needed

I have had this washer for a few months now and i am quite disappointed in the performance. The automated water control software does not fill enough water to clean clothes. It leaves residue on clothes.

Review from lg.com
Helpful?3PDE16KIX38K15255417653
reply from LG Digital Care Team

Hey George! We appreciate you sharing your experience regarding your LG washer with us. There's something truly satisfying about doing laundry, especially when the water level is just right. The washer automatically adjusts the water level for the type and size of the wash load to achieve the best results and maximum efficiency. You can find more information in your owner's manual on pg. 27. We're always here to support you. If you need help or have warranty inquiries, please private message us on social media @LGUSSupport with your contact information. We would be happy to look into it with you! ^Joslyn

Aug 3, 2024
EM303
5 out of 5 stars review

Excellent Washer!

[This review was collected as part of a promotion.] I am very satisfied with this purchase. My clothes are noticeably cleaner and my laundry smells more fresh. I definitely recommend, you won’t be disappointed.

Review from lg.com
Helpful?3PDE16KIX38K15255417653
reply from LG

Hi, there. Thanks for sharing how much you’re enjoying your LG Washer (WT8405CB) model. It’s great to hear that your clothes are coming out noticeably cleaner and smelling fresher. This unit is built with powerful TurboWash performance, deep‑cleaning wash motions, and AI‑driven cycle optimization, so it’s wonderful to know those features are making a real difference for you. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Juvy

Dec 14, 2024
Laura81
5 out of 5 stars review

Agitator for the win!!

[This review was collected as part of a promotion.] I bought a top loading washer and it’s amazing. It cleans so well and I love that it has an agitator!

Review from lg.com
Helpful?3PDE16KIX38K15255417653
reply from LG Digital Care Team

Hey Laura, thanks for sharing your experience with the WT8405CW. It’s great to hear how much you’re loving the cleaning performance — and yes, the agitator really is a game‑changer for many people. When a washer looks good, works hard, and delivers the kind of clean you’re excited about, that’s a win all around. #LifesGood ❤️ If you ever need support, feel free to email lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care Team ^Rich

May 19, 2025
RDDDD
1 out of 5 stars review

Fancy Junk

This machine doesn’t rinse well since new… and now after owning for 4 years with proper maintenance, the machine won’t come out of rinse mode. Over optioned, overrated JUNK.

Review from lg.com
Helpful?3PDE16KIX38K15255417653
reply from LG Digital Team

Thank you for sharing your experience with your LG washer. We understand the importance of a seamless laundry routine and are here to help you. To enhance your washer's performance, consider checking the drain pump filter for any debris, as a clean filter ensures efficient rinsing. Additionally, ensuring the load is balanced can help the machine operate smoothly. Check out these tips and tricks to correct this: https://spr.ly/6425Nqj7T. If you need further assistance, our customer support team is always ready to help. If this persists after these troubleshooting steps, private message us on social media @LGUSSupport with your contact details . We'll be happy to continue finding a solution. ^David

Aug 21, 2024
Nina1948
5 out of 5 stars review

Great modern look and excellent features!

[This review was collected as part of a promotion.] I bought a LG Smart Top Load Washer about a month ago and I am very happy with the way it looks and functions!

Review from lg.com
Helpful?3PDE16KIX38K15255417653
reply from LG

Hi, Nina. Thanks for sharing your experience with the LG Washer (WT8405CW) model. It’s wonderful hearing that after about a month, you’re happy not only with how it functions but also with how it looks in your space. This unit is designed with smart features, a sleek modern style, and powerful washing performance, so it’s great knowing it’s living up to your expectations. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Juvy

Jan 14, 2025
trishabnanny
5 out of 5 stars review

Plenty of cycles/options

We bought this LG washer about a month ago. And I have enjoyed using it. Got great selections for washing cycles. Extra cycles can be downloaded also. Washes clothes great and actually pretty fast. Highly recommend!

Review from lg.com
Helpful?3PDE16KIX38K15255417653
reply from LG Digital Care Team

Hey Trisha. We’re so glad to hear you’re enjoying your LG washer! 😄 The variety of wash cycles and the ability to download extra options make laundry day a breeze. And the fast, efficient washes are definitely a win! For more questions, private message us on social media @LGUSSupport. Thanks for the recommendation, and we’re happy to have you as part of the LG family! 🧺^David

Jul 4, 2024
Geotech7
3 out of 5 stars review

Not ideal

[This review was collected as part of a promotion.] Its fine if I run a load as deep fill otherwise I am unable to get the clothing covered in water and the agitator does not appear to move the clothes.

Review from lg.com
Helpful?3PDE16KIX38K15255417653
reply from LG

Hi, there. Thank you for taking the time to review the LG Washer (WT8405CW) model. We understand how important it is for your laundry appliances to work efficiently and reliably. We aim to deliver outstanding products and services that fulfill our customers' requirements and anticipations. We want to assure you that our team is dedicated to continuously improving our products to meet the needs and expectations of our customers. We value your feedback, and we'll pass it along to our team for further review and improvement. If there's anything we can do to assist you, please reach out to us on social media @LGUSSupport. ^Juvy

Jan 16, 2025
Nan B
5 out of 5 stars review

I love this washer. I haven't even tried all the possible setting yet. It holds far more clothes than my old machine and gets the clothes clean. Love the deep fill setting.

Review from lg.com
Helpful?3PDE16KIX38K15255417653
reply from LG Digital Care Team - Diego

Hey there! Sounds like you're really enjoying your new washer! The extra capacity and deep fill setting definitely make laundry day easier. Hope you keep discovering more great features as you go! 😊🧺 ^ Diego

Mar 25, 2025
Anonymous
1 out of 5 stars review

Do not buy this

Terrible washing machine. Dont buy this junk. This does not clean clothes at all. Nothing but soaking and spin. No stain will be removed nor wont simple washes clothes at all.

Review from lg.com
Helpful?3PDE16KIX38K15255417653
reply from LG Digital Care Team

Hey there! We understand you're not happy with the cleaning performance of your washing machine, and we want to help. To get a better understanding of what's happening and explore some solutions, could you please send us a private message on social media @LGUSSupport with your washer's model number and the types of wash cycles you've been using? We'd also like to know what types of detergents you're using. We're here to help you get your clothes clean! ^ Diego