Customer reviews for LG 5.3 cu. ft. Top Load Washer

Customer reviews for LG 5.3 cu. ft. Top Load Washer for

LG 5.3 cu. ft. Top Load Washer

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3.7 out of 5 stars

stars88 ratings88 reviews

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Jul 14, 2024

WV Resident

5 out of 5 stars review

Great Washer!

[This review was collected as part of a promotion.] I am very pleased with this LG washer, I like the fact that it lets me know when the washer is done by sending a message to my cell phone .

Review from lg.com

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Dec 12, 2024

BrandyM

5 out of 5 stars review

Beautiful color

I bought this washer because my LG front load washer I had for over 15 years finally stopped working. So far this has been a great washer. Absolutely LOVE the look of it. Bonus for the fact that I can start it from the app on my phone from anywhere.

Review from lg.com

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reply from LG Digital Care Team

Hey Brandy, thanks for sharing your experience with the WT8405CB. Fifteen years is an impressive run for your old LG, and it’s great to hear the new one is already living up to the legacy. The color on this model really does stand out, and being able to start a cycle from the ThinQ app is such a convenient upgrade. #LifesGood ❤️ If you ever need support, feel free to email lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care Team ^Rich

Jun 16, 2024

Suefl

5 out of 5 stars review

Happy purchaser

So far only a few washes I am very happy with this machine. I did set up the WiFi cause I thought I would get any extra year warranty but then I realized my machine was not included.

Review from lg.com

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Dec 24, 2024

Teethgirl

5 out of 5 stars review

Cleans very well. So glad to have made a switch to a topload with agitator. Love that it senes how long to wash for, most of my loads go for 30min or so.

Review from lg.com

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reply from LG Digital Care Team - Diego

Hey there, that’s awesome to hear! Switching to a top-load with an agitator can make a big difference, and it’s great that you’re enjoying the efficient wash times. If you ever need anything, we’re here to help! ^ Diego

Jun 30, 2024

StrikerQB

5 out of 5 stars review

Great top loader

[This review was collected as part of a promotion.] I bought this a month ago, we like the smart features and the mega size drum. It washes in 1/2 the time our old washer did.

Review from lg.com

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Oct 7, 2024

DJ2024

5 out of 5 stars review

Great

I bought this in June 2024 and I can’t say enough good things about it. I love how quite it is and love love love the app so that I can start it from my phone.

Review from lg.com

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reply from LG

Hi, there. Thank you for sharing your experience with us. It’s wonderful to hear that your LG Washer (WT8405CB) model has been such a great addition to your home and that you’re enjoying how quiet it is—along with the convenience of starting your wash cycles right from the app. This unit is a stunning top‑load washer designed with a powerful 4‑way wash action, large capacity, and ThinQ® smart connectivity, giving you both strong cleaning performance and easy control from your phone. To keep it performing at its best, we recommend running the Tub Clean cycle regularly to maintain freshness and optimal wash results. If you need further assistance, please email us at lgdigitalcare@lg.sprinklrsupport.com. #Life’s Good❤️ ‑LG Digital Care Team ^Juvy

Oct 30, 2024

beckilynn

2 out of 5 stars review

Disappointed. Washer made very loud banging when spinning, even if when in balance. Hard to see the buttons to use it. It cleaned and dried well, but we didn't keep it due to the noise.

Review from lg.com

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reply from LG Digital Care Team

Hey there Becki! Thanks for sharing your experience with us about your LG top-load washer. You should always have a quiet laundry experience so you can enjoy your day. We'll be sure to relay your words to our teams so we can continue to improve future products. We'd also be happy to provide you with this link (http://spr.ly/6425STWsU), which offers tips about noises coming from a top-load washer and can help with your next unit. If you ever need anything, all you have to do is reach out to us on social media at @LGUSSupport, and we'll be ready to help! *Josh

Jul 23, 2024

Pbos

5 out of 5 stars review

Lg

[This review was collected as part of a promotion.] I bought an LG, and it is great , very quiet, unlike my kids.

Review from lg.com

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reply from LG

Hi, there. Thank you for sharing your experience with the LG Washer (WT8405CW) model. It’s great to hear that it’s performing well and doing it more quietly than your kids. This model uses LG’s Direct Drive motor and TurboWash3D technology to keep noise low while still delivering strong, efficient cleaning. The large capacity and simple controls also make everyday laundry feel a lot easier. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Juvy

Jul 18, 2024

Bj25

4 out of 5 stars review

Clean

[This review was collected as part of a promotion.] Its nice to have my clothes clean and they smell so much better , I love this washing machine ...

Review from lg.com

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Nov 28, 2024

Happy washer owner

5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] Wonderful washer. clothes super clean along with husband's work jeans

Review from lg.com

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reply from LG

Hello, Wendy. We appreciate you sharing your experience with your LG washer, and it’s wonderful to hear how well the LG unit is handling everything from everyday loads to tough work jeans. Nothing beats seeing clothes come out fresh and clean just the way you expect. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James