Hi Dan, thanks for sharing your experience with us. We understand you’re enjoying your 5.3 cu. ft. Mega Capacity Smart Top Load Washer with 4‑Way Agitator, EasyUnload & AI Sensing model WT8405CW, and it’s great to hear how well it’s performing in your home. We understand how valuable strong cleaning, quiet operation, and TurboWash speed can be, and it’s great to know the ThinQ features are adding even more convenience. Your recommendation means a lot. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care Team ^Rich #LifesGood ❤️

Hey Shay! We appreciate you sharing your experience with us. We want you to glide through your everyday duties with ease using your LG washer, especially when it comes to achieving that immaculate shine on your clothes. We have this helpful guide here: http://spr.ly/6425qN9xD, which will provide step-by-step troubleshooting that can help keep your clothes fresh depending on what you're experiencing with your washer. If you have questions or warranty inquiries, contact us on social media @LGUSSupport with your contact information. We'll be happy to help you out at any time! ^Joslyn

Thank you for letting us know that you are very happy and satisfied with the LG Washer. Our top aim is to provide excellent service, satisfaction and great customer experience through our innovative products to make life's good and easier to do daily chores.

Hi there, thank you for sharing your experience with the WT8405CW. It’s great to hear the large tub has been such a benefit — that extra capacity really helps with bigger loads. We understand the frustration with the ThinQ Wi‑Fi setup, especially when your other LG devices connect without trouble. If you decide to try pairing it again, this guide walks through the setup steps and common fixes: https://www.lg.com/us/support/getting-started-with-lg-thinq For further assistance, feel free to email us at lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care Team – Rich

Hi, Donna. We appreciate you taking the time to share your feedback on the LG Washer (WT8405CW) model. We understand how important it is to have reliable appliances that function properly. We strive to provide high-quality products that meet our customer's needs and expectations. We value your feedback, and we'll pass it along to our team for further review and improvement. Rest assured, we will do everything possible to expedite the process and minimize further occurrences. If there's anything we can do to assist you, please reach out to us on social media @LGUSSupport. ^Juvy

Hey there Ali! We appreciate you letting us know about your LG washer vibrating so loudly. You should always have a relaxing laundry experience whenever you use your washer. That's why we'd be happy to offer this link (https://tinyurl.com/2desf8an) which may have some tips to help reduce how much it vibrates while in use. Please send us a private message on social media at @LGUSSupport with your contact details, model number, and details about any troubleshooting you've tried, and we'll be more than happy to help you further! *Josh

Hey there! We understand you're not happy with the cleaning performance of your washing machine, and we want to help. To get a better understanding of what's happening and explore some solutions, could you please send us a private message on social media @LGUSSupport with your washer's model number and the types of wash cycles you've been using? We'd also like to know what types of detergents you're using. We're here to help you get your clothes clean! ^ Diego

Hi, there. Thank you for taking the time to review the LG Washer (WT8405CW) model. We understand how important it is for your laundry appliances to work efficiently and reliably. We aim to deliver outstanding products and services that fulfill our customers' requirements and anticipations. We want to assure you that our team is dedicated to continuously improving our products to meet the needs and expectations of our customers. We value your feedback, and we'll pass it along to our team for further review and improvement. If there's anything we can do to assist you, please reach out to us on social media @LGUSSupport. ^Juvy