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Customer reviews for LG 5.3 cu. ft. Top Load Washer for
LG 5.3 cu. ft. Top Load Washer
3.7 out of 5 stars
stars88 ratings88 reviews
  1. 5 stars49% (43)
  2. 4 stars17% (15)
  3. 3 stars7% (6)
  4. 2 stars6% (5)
  5. 1 star22% (19)
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Showing 41-50 of 88 reviews
Dec 26, 2024
Anastasia
5 out of 5 stars review

A fantastic buy!!! No regret!

I've had this washer for 2 weeks and I love it! I can't believe I am finally back with an agitator and enough water in the tub for the clothes to soak freely. It does a super job! The quick wash is also a great feature as it reduces the washing time combining the Turbo wash. The result is amazing! It is easy to use, very low noise and vibrations. I really recommend this washing machine.

Review from lg.com/ca
Helpful?3PDE16KIX38K15255417653
reply from LG CareQ

Thank you for letting us know that you are very happy and satisfied with the LG Washer. Our top aim is to provide excellent service, satisfaction and great customer experience through our innovative products to make life's good and easier to do daily chores.

Oct 23, 2024
Shay413
1 out of 5 stars review

Thought everyone said lg washers are good?

[This review was collected as part of a promotion.] So far im not impressed my clothes not getting clean i put deep wash then turbo was with deep fill and filled the clothes halfway.......added all my detergent/bleach /fabric softener clothes didn't come out bright or fresh!! Im gonna give this 1 more time then im returning it!

Review from lg.com
Helpful?3PDE16KIX38K15255417653
reply from LG Digital Care Team

Hey Shay! We appreciate you sharing your experience with us. We want you to glide through your everyday duties with ease using your LG washer, especially when it comes to achieving that immaculate shine on your clothes. We have this helpful guide here: http://spr.ly/6425qN9xD, which will provide step-by-step troubleshooting that can help keep your clothes fresh depending on what you're experiencing with your washer. If you have questions or warranty inquiries, contact us on social media @LGUSSupport with your contact information. We'll be happy to help you out at any time! ^Joslyn

Dec 23, 2024
Mslal5
4 out of 5 stars review

Large Tub is Great

[This review was collected as part of a promotion.] I love this washing machine. The large tub is great! The reason I didn't give a 5 star review is the LG ThinQ WiFi. I have this app for our 2 TVs. The washing machine just won't connect. I would never use it anyway, but I thought I'd check it out.

Review from lg.com
Helpful?3PDE16KIX38K15255417653
reply from LG Digital Care Team

Hi there, thank you for sharing your experience with the WT8405CW. It’s great to hear the large tub has been such a benefit — that extra capacity really helps with bigger loads. We understand the frustration with the ThinQ Wi‑Fi setup, especially when your other LG devices connect without trouble. If you decide to try pairing it again, this guide walks through the setup steps and common fixes: https://www.lg.com/us/support/getting-started-with-lg-thinq For further assistance, feel free to email us at lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care Team – Rich

Apr 12, 2025
mister_fisher
4 out of 5 stars review

Overall good washing with a couple of annoyances

We've had this washer for about 3 months. Overall it performs well. The controls are easy enough to understand although it took a number of tries to settle on our preferred cycles and settings to avoid not wasting a lot of water. The Wash performance is good. 2 negatives observed so far. One, are the syphons in the detergent and softener dispensers. They don't work. Typically, one or both dispensers are full of water at the end of a wash. I've read the LG support info on this topic and followed their suggestions. The syphons just don't drain. LG claim this is caused by build up of detergent or softener. I've cleaned the dispenser tray and this doesn't help. We've never even used softener and that tray doesn't drain either, so it can't be residue build up. The work around is not a big deal, but this is really stupid on LG's part for such a simple thing. They really should redesign these syphons and provide replacement parts. The second issue is with the "downloadable" cycles (eg delicate cycle). This is really poorly done and it's a real pain to find these. I'm glad we don't really need this functionality.

Review from lg.com
Helpful?3PDE16KIX38K15255417653
reply from LG Digital Care Team

Thanks for your feedback, Fisher! We appreciate you sharing your experience with us regarding your LG washer. We always want you to have an easy and enjoyable experience with your laundry, and we'll be sure to share your words with our teams so we can continue to improve. Our doors are always open for you if you ever need help with your washer in the future. Just send us a private message on social media at @LGUSSupport, and we'll be ready to help! *Josh

May 4, 2025
JanLK
4 out of 5 stars review

Missing the Delicate Cycle on this washer

Not sure why there isn't a Gentle / Hand Wash Cycle on this washer. They still have it on the dryer. I always have a t least on load of delicates that I want to wash and am forced to try and figure out what buttons to push to actually do a gentle / delicate load of laundry.

Review from lg.com
Helpful?3PDE16KIX38K15255417653
reply from LG Digital Care Team

Thanks for your feedback and for sharing your experience, we're glad to hear it's working well for you overall. While this model doesn't include a labeled "Gentle" or "Hand Wash" cycle, you can still care for delicate fabrics by adjusting the spin speed to low and soil level to light which creates a gentler wash environment similar to a hand wash. We appreciate you pointing this out, and we'll be sure to pass it along to our product team for future improvements! ^Jose

Jun 20, 2024
LJosi
5 out of 5 stars review

Great product

I’ve had this washer for almost a month and are so happy with it specially love the feature that you have the app in your phone and it lets you know when the wash is complete as well it gives you tips to maintain your washer clean and going I wash almost every day have toddler kids is a great washer no satins are left in the clothes

Review from lg.com
Helpful?3PDE16KIX38K15255417653
Nov 8, 2024
MsJulie773
2 out of 5 stars review

Not a fan of the smart washers using less water.

[This review was collected as part of a promotion.] I don’t have this exact model but I have an LG, top loader with agitator smart washer, so I’m sure it’s similar. Clothes DO NOT get saturated with water. During the wash cycle clothes are moving in the machine without getting wet, so how do they get clean?! I have to use the bedding setting when doing laundry so the tub fills up otherwise clothes come out with spots and still smell like perfume. When washing my sons 4 white school shirts I hate having to use the bedding option so I tried to download a cycle on the app, using the 1/2 load option and clothes still don’t get fully wet. Really not efficient at getting clothes clean.

Review from lg.com
Helpful?3PDE16KIX38K15255417653
reply from LG Digital Care Team

Hey there Ms. Julie! Making sure that clothes are thoroughly washed from your LG top-load washer is always a priority to have a great laundry experience. This link (http://spr.ly/6427SaWyS) can provide you with troubleshooting tips that help fill up your washer with water so all of your clothes can be wet and cleaned. So we can make sure everything is working at 100%, please send us a private message on social media at @LGUSSupport with your contact details, model number, and the troubleshooting you've tried, and we'll be ready to help! *Josh

Jun 16, 2024
Re83
5 out of 5 stars review

Pleasant surprise

I bought it a month ago. I really enjoyed the machine from the very first wash. I was skeptical because this machine was fairly new to the market and had no reviews. But it really does a great job.. like the soft lid close. I wish it was see through. The control panel could be more lighted.

Review from lg.com
Helpful?3PDE16KIX38K15255417653
Aug 7, 2024
Picker097
5 out of 5 stars review

LG Washer/Dryer and Gas Range

We purchased a washer, dryer and gas range and are truly happy we chose LG. The washer is a top load style with the agitator and it does a remarkable job on our clothes. The dryer is absolutely awesome, as it is our first dryer the dries clothes quickly. The gas range I’d phenomenal ! It has many features you only find in high end units and the grates are professional grade.

Review from lg.com
Helpful?3PDE16KIX38K15255417653
May 29, 2025
SharadaK
1 out of 5 stars review

STAY AWAY FROM THIS MACHINE!!!!!!!!

Bought this LG 5.3 Cu. Ft top Load Washer with LG 7.3 Cu Ft smart Electric. IF THERE WAS A ZERO STAR AVAILABLE, I WOULD GIVE THAT!! This machine is an example of human life when they design things thinking human are dumb and human will is not relevant!! What kind of designing are you guys doing where I can't soak clothes!! Let alone choosing to soak for longer time for certain loads. The machine drains out all my soap water even after I turn the darn thing off while it starts to drain, left the lid open, it still drains it in few minutes. When it starts to drain it by itself, it does not allow me to turn it off to stop it. What on earth is wrong with you people!! APARENTLY THE PERSON WHO DESIGNED THIS MACHINE HAS TO BE A LONELY SINGLE MAN WITH NO LILFE!!

Review from lg.com
Helpful?3PDE16KIX38K15255417653
reply from LG Digital Care Team - Diego

Hey there. We understand you're looking for specific wash cycle functionality from your LG washer, particularly the ability to soak clothes and control the drain process. We're here to help explore what options might be available to optimize your washing experience. Please send us a private message on social media @LGUSSupport with your washer's model number and purchase date. We're confident we can explore the best path to a great resolution for you. ^ Diego