Not sure why there isn't a Gentle / Hand Wash Cycle on this washer. They still have it on the dryer. I always have a t least on load of delicates that I want to wash and am forced to try and figure out what buttons to push to actually do a gentle / delicate load of laundry.

[This review was collected as part of a promotion.] No because she was eating up my clothes buzzer bought the machine like a week ago and they start doing it so they want to pay stay and give me another one so I’m gonna wait almost a month to get another machine

[This review was collected as part of a promotion.] Been using washing machine for a couple of weeks. So smart, easy to use & very quiet. The clothes have come out clean & NOT a wrinkled mess. So happy with the washer. The two things I do not like is the washer lid & control pannel shows anything & everything. It's impossible to clean. The pull out dispenser for the soap is a little on the short side, when pouring soap into the dispenser the soap gets on the sides & top of the pull out.

I've had the machine for almost 6 months. Complaint(s): #1. When I am washing my bed sheet on the bedding program, I always have to pause the machine when it gets to the spin cycle and manually re-distribute my sheet around the drum as it is always off to one side at the end of the rinse cycle. I think the size of the tub in itself may actually be contributing to this issue - so bigger may not always be better in this case. However, maybe there is a better way for me to be load into the machine at the beginning? #2. When it has detects an unbalanced load, it's solution first is to add another rinse cycle to help untangle and re-distribute the items. If this is going to be a feature, the subsequent rinse cycles should be shorter than the first. #3. Because of the lower water levels used, I found mesh bags don't really work well unless you stuff em' up (exception are the circle shaped ones which don't do well at all). However, if the main purpose of using mesh bags is to protect delicate clothing, the best thing to do is to just use the delicate ("downloaded") cycle. Aside from these things, I think the machine is pretty good. I have had no issue with 'stain removal' as some other reviewers have mentioned. When it comes to stains, you are supposed to pre-treat them with the appropriate product/chemical before putting them in the wash any way and select the the appropriate temperature setting for the stain (i.e. cold water for blood). Any residue on clothes means your using too much detergent. When it comes to water level, the machine will gradually add in the appropriate amount as the wash cycle continues. How you initially load your clothing however will make a noticeable difference in how well they get submerged in the water. The machine is pretty quiet overall except when the TurboWash feature is used. It becomes a little noisier because of the jet sprays. It's not a feature I use much of, though - only for very small loads.

[This review was collected as part of a promotion.] I bought this washer as a replacement of our 8 year old washer that began to fail. I had heard of many good reviews from our friends and from what I've read. My wife and I were pleasantly surprised on how well it washes and it's super quiet! Compared to all of the other washers we've owned, this one has been the best one. Not only does it clean better, it has turbo wash which washes in half the time. It connects to LG ThinQ via WiFi so you can program the machine to your liking and updates your machine when need be. If you're in the market for a new washer, consider this one... highly recommend!

We've had this washer for about 3 months. Overall it performs well. The controls are easy enough to understand although it took a number of tries to settle on our preferred cycles and settings to avoid not wasting a lot of water. The Wash performance is good. 2 negatives observed so far. One, are the syphons in the detergent and softener dispensers. They don't work. Typically, one or both dispensers are full of water at the end of a wash. I've read the LG support info on this topic and followed their suggestions. The syphons just don't drain. LG claim this is caused by build up of detergent or softener. I've cleaned the dispenser tray and this doesn't help. We've never even used softener and that tray doesn't drain either, so it can't be residue build up. The work around is not a big deal, but this is really stupid on LG's part for such a simple thing. They really should redesign these syphons and provide replacement parts. The second issue is with the "downloadable" cycles (eg delicate cycle). This is really poorly done and it's a real pain to find these. I'm glad we don't really need this functionality.

This product was delivered 2 1/2 weeks ago and so far I am very pleased. My old washer was over 20 years old, so it took a few days to adjust to the newer technology. I must admit, it gets my clothes cleaner. I am also thrilled that my comforter fits in tub with ease! I have not yet attempted to use it with the WIFI.

I've had this washer for 2 weeks and I love it! I can't believe I am finally back with an agitator and enough water in the tub for the clothes to soak freely. It does a super job! The quick wash is also a great feature as it reduces the washing time combining the Turbo wash. The result is amazing! It is easy to use, very low noise and vibrations. I really recommend this washing machine.

I bought it a month ago. I really enjoyed the machine from the very first wash. I was skeptical because this machine was fairly new to the market and had no reviews. But it really does a great job.. like the soft lid close. I wish it was see through. The control panel could be more lighted.

[This review was collected as part of a promotion.] I don’t have this exact model but I have an LG, top loader with agitator smart washer, so I’m sure it’s similar. Clothes DO NOT get saturated with water. During the wash cycle clothes are moving in the machine without getting wet, so how do they get clean?! I have to use the bedding setting when doing laundry so the tub fills up otherwise clothes come out with spots and still smell like perfume. When washing my sons 4 white school shirts I hate having to use the bedding option so I tried to download a cycle on the app, using the 1/2 load option and clothes still don’t get fully wet. Really not efficient at getting clothes clean.