Hi Deni! Thanks for sharing your thoughts — always great hearing the washer is giving you the clean you’re looking for. We’ll pass along your note about wanting a gentler cycle to our product team so they can keep refining future designs. If you ever need anything in the future, @LGUSSupport is here for you. #LifesGood ❤️ ‑Rich

Dear Customer, Hi, we do appreciate for taking the time to leave a review. Your feedback is important to us. We're so pleased that the product meet your needs and expectation. Once again, thank you for choosing LG. We'll continue striving to provide exceptional products and services.

Hi, Steve. We appreciate you sharing your rating and feedback regarding your LG Washer, model WT8405CW. We always aim to utilize robust and premium materials to ensure structural integrity across all of our laundry units, and we want to ensure your appliance parts provide lasting durability for your daily home routines. To help maintain the condition of your machine components, we recommend avoiding placing heavy objects on top of the unit and ensuring the lid is always lowered gently without extra force to prevent unnecessary strain on the structural attachments. We want to help ensure your laundry setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James

Hello. Thank you for sharing your thoughts about your LG Washer and Dryer. We’re delighted to hear that both appliances have worked perfectly and that the significantly quieter operation has impressed you. It’s wonderful to know that the performance has made such a positive difference for you. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Hey there Ms. Julie! Making sure that clothes are thoroughly washed from your LG top-load washer is always a priority to have a great laundry experience. This link (http://spr.ly/6427SaWyS) can provide you with troubleshooting tips that help fill up your washer with water so all of your clothes can be wet and cleaned. So we can make sure everything is working at 100%, please send us a private message on social media at @LGUSSupport with your contact details, model number, and the troubleshooting you've tried, and we'll be ready to help! *Josh

Thank you for letting us know that you are very happy and satisfied with the LG Washer. Our top aim is to provide excellent service, satisfaction and great customer experience through our innovative products to make life's good and easier to do daily chores.

Hey Shay! We appreciate you sharing your experience with us. We want you to glide through your everyday duties with ease using your LG washer, especially when it comes to achieving that immaculate shine on your clothes. We have this helpful guide here: http://spr.ly/6425qN9xD, which will provide step-by-step troubleshooting that can help keep your clothes fresh depending on what you're experiencing with your washer. If you have questions or warranty inquiries, contact us on social media @LGUSSupport with your contact information. We'll be happy to help you out at any time! ^Joslyn