Customer reviews for LG 5.3 cu. ft. Top Load Washer forVerified Purchase
Glad I made the switch to top load
Love my new washer, very happy I switched from a front loader.
Thank you for letting us know that you are very happy and satisfied with the LG Washer. Our top aim is to provide excellent service, satisfaction and great customer experience through our innovative products to make life's good and easier to do daily chores. If you need assistance with your LG Washer in the future, please don't hesitate to reach out to our LG CareQ Team at 1-888-542-2623 and they'll be more than happy to assist you.
works great!
I've had this washer for a couple of months now. It has worked perfectly. The dryer is wonderful as well!! So much quieter than what I had,
Hello. Thank you for sharing your thoughts about your LG Washer and Dryer. We’re delighted to hear that both appliances have worked perfectly and that the significantly quieter operation has impressed you. It’s wonderful to know that the performance has made such a positive difference for you. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
[This review was collected as part of a promotion.] No because she was eating up my clothes buzzer bought the machine like a week ago and they start doing it so they want to pay stay and give me another one so I’m gonna wait almost a month to get another machine
Hi, Donna. We appreciate you taking the time to share your feedback on the LG Washer (WT8405CW) model. We understand how important it is to have reliable appliances that function properly. We strive to provide high-quality products that meet our customer's needs and expectations. We value your feedback, and we'll pass it along to our team for further review and improvement. Rest assured, we will do everything possible to expedite the process and minimize further occurrences. If there's anything we can do to assist you, please reach out to us on social media @LGUSSupport. ^Juvy
Pleasantly surprised!
[This review was collected as part of a promotion.] I bought this washer as a replacement of our 8 year old washer that began to fail. I had heard of many good reviews from our friends and from what I've read. My wife and I were pleasantly surprised on how well it washes and it's super quiet! Compared to all of the other washers we've owned, this one has been the best one. Not only does it clean better, it has turbo wash which washes in half the time. It connects to LG ThinQ via WiFi so you can program the machine to your liking and updates your machine when need be. If you're in the market for a new washer, consider this one... highly recommend!
Hi Dan, thanks for sharing your experience with us. We understand you’re enjoying your 5.3 cu. ft. Mega Capacity Smart Top Load Washer with 4‑Way Agitator, EasyUnload & AI Sensing model WT8405CW, and it’s great to hear how well it’s performing in your home. We understand how valuable strong cleaning, quiet operation, and TurboWash speed can be, and it’s great to know the ThinQ features are adding even more convenience. Your recommendation means a lot. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care Team ^Rich #LifesGood ❤️
Another LG product
[This review was collected as part of a promotion.] Purchase months ago replacing my old front loader Lg washer which appeared ready to be replace after many good years of usage ; .. Went with top loader this time after reviewing difference between both . Gave it four stars because being so new and so far very happy with my choice .
Excellent washing abilities, so smart easy to use.
[This review was collected as part of a promotion.] Been using washing machine for a couple of weeks. So smart, easy to use & very quiet. The clothes have come out clean & NOT a wrinkled mess. So happy with the washer. The two things I do not like is the washer lid & control pannel shows anything & everything. It's impossible to clean. The pull out dispenser for the soap is a little on the short side, when pouring soap into the dispenser the soap gets on the sides & top of the pull out.
Great Washer
[This review was collected as part of a promotion.] I bought this washer a month ago! I love it! I like the fact that I can reach down to the bottom to get our clothes. It is also very quiet, I also love all the features the washer offers. It is also very lovely to look at.
Hi, there. Thank you for sharing your experience with us. It’s wonderful to hear that your LG Washer (WT8405CW) model has been a great addition to your home and that you love how easy it is to reach the bottom of the tub. It’s also great to hear that the washer is very quiet, offers features you enjoy, and has a lovely design. This unit is a stunning top‑load washer designed with TurboWash3D, 6Motion technology, and a Direct Drive motor, giving you powerful cleaning, smooth operation, and excellent efficiency—all while maintaining a sleek, modern look. If you need further assistance, please email us at lgdigitalcare@lg.sprinklrsupport.com. #Life’s Good❤️ ‑LG Digital Care Team ^Juvy
Not impressed
Purchased this about a month ago. We are slightly annoyed at the machine because unless you do deep fill every wash it will NOT get stuff clean. We even had clothes go through whole cycles and not be completely wet (still dry in places). Not a huge fan of the numerous buttons either. Just need to have knobs that are easy and not over complicated.
Hey there! We appreciate you bringing this to our attention. We strive to craft products that meet all of our customer's needs and preferences, so your feedback is greatly appreciated. We want you to be able to fully enjoy your LG washer because it's the perfect partner for pristine clothes! We recommend adjusting the load size to achieve the best performance. You can check out more details here: t.ly/ie_DW. If these steps do not work, please private message us on social media @LGUSSupport with your contact information. We'll be more than happy to look into it together with you! ^Joslyn
I look forward to laundry day
We purchased this washer in January 2025 after consulting Consumer Reports when our 24-year-old machine washed its last load. After our new washer was installed, the learning process for me began. This new machine isn't my grandmother's wringer washer, and I had to learn how to do laundry all over again. Since this washer senses the weight of clothes to be washed, I learned how to select the proper cycle for each load and have become quite pleased with its cycles and quiet performance. In fact, I look forward to laundry day. From washing a few small pieces to a queen-size blanket or winter coat, this machine does it all with cycles to match. I don't think we have ever had so many clean clothes in this house before! We couldn't be more pleased with the ability and performance of this WT8405CW washing machine.
Now that’s a laundry upgrade worth celebrating, David! ❤️ Your WT8405CW washing machine is redefining convenience—smart cycles, quiet performance, and powerful cleaning for everything from small loads to bulky blankets. We love hearing how it’s transformed your laundry routine into something you actually look forward to! Here’s to fresh, clean clothes every time! 😊 ^Anthony
Cleans Well
This product was delivered 2 1/2 weeks ago and so far I am very pleased. My old washer was over 20 years old, so it took a few days to adjust to the newer technology. I must admit, it gets my clothes cleaner. I am also thrilled that my comforter fits in tub with ease! I have not yet attempted to use it with the WIFI.
Hi, there. Thank you for sharing your experience with us. It’s wonderful to hear that your LG Washer (WT8405CW) model has been performing well since delivery and that you’re enjoying the cleaner results, the larger tub capacity, and the ease of fitting your comforter. This unit is a stunning top‑load washer designed with a powerful 4‑way wash action, large capacity, and smart features that help deliver an efficient and thorough clean. To keep it performing at its best, we recommend running the Tub Clean cycle regularly to maintain freshness and optimal wash performance. When you’re ready to explore the Wi‑Fi features, the LG ThinQ app will allow you to monitor cycles, receive notifications, and access helpful maintenance reminders. If you need further assistance, please email us at lgdigitalcare@lg.sprinklrsupport.com. #Life’s Good❤️ ‑LG Digital Care Team ^Juvy