I wish I still had my old washer. It actually cleaned my laundry instead of just gently splashing it around in the tub. It also doesn't always fill with enough water

My front load washer that I had for 20+ years didn’t use enough water to really get the clothes clean, so I decided to finally go back to a top load and chose this one for its large capacity ability. Hoping to get my 11 small loads per week down to 5 larger ones. Thought I may be imagining it but I’m not, even when I add extra water I have CLOTHES COMING OUT OF A COMPLETE WASH CYCLE WITH DRY SPOTS. Attached pictures of my son’s summer weight joggers that were in an average load of socks, a couple t-shirts, pillow case and another pair of joggers. The light colored spots are completely dry while the dark spots wet. The “agitator” on this machine sucks. Instead of turning the clothes over from top to bottom (where they would actually get wet) it just wiggles one way and then reverses to wiggle the other way only scaring the clothes on the top halfway under water. I want my 27 year old washer with a true screw type agitator back that my mom is still using after all these years! No bells or whistles but it got clothes clean. There’s too much emphasis on “smart” appliances that interface with an app but can’t manage to do what you bought it for. I should throw my clothes in the bathtub and stomp on them like grapes and they would actually get clean and I could have saved myself a LOT of money.

We purchased this washer in January 2025 after consulting Consumer Reports when our 24-year-old machine washed its last load. After our new washer was installed, the learning process for me began. This new machine isn't my grandmother's wringer washer, and I had to learn how to do laundry all over again. Since this washer senses the weight of clothes to be washed, I learned how to select the proper cycle for each load and have become quite pleased with its cycles and quiet performance. In fact, I look forward to laundry day. From washing a few small pieces to a queen-size blanket or winter coat, this machine does it all with cycles to match. I don't think we have ever had so many clean clothes in this house before! We couldn't be more pleased with the ability and performance of this WT8405CW washing machine.

I've had the machine for almost 6 months. Complaint(s): #1. When I am washing my bed sheet on the bedding program, I always have to pause the machine when it gets to the spin cycle and manually re-distribute my sheet around the drum as it is always off to one side at the end of the rinse cycle. I think the size of the tub in itself may actually be contributing to this issue - so bigger may not always be better in this case. However, maybe there is a better way for me to be load into the machine at the beginning? #2. When it has detects an unbalanced load, it's solution first is to add another rinse cycle to help untangle and re-distribute the items. If this is going to be a feature, the subsequent rinse cycles should be shorter than the first. #3. Because of the lower water levels used, I found mesh bags don't really work well unless you stuff em' up (exception are the circle shaped ones which don't do well at all). However, if the main purpose of using mesh bags is to protect delicate clothing, the best thing to do is to just use the delicate ("downloaded") cycle. Aside from these things, I think the machine is pretty good. I have had no issue with 'stain removal' as some other reviewers have mentioned. When it comes to stains, you are supposed to pre-treat them with the appropriate product/chemical before putting them in the wash any way and select the the appropriate temperature setting for the stain (i.e. cold water for blood). Any residue on clothes means your using too much detergent. When it comes to water level, the machine will gradually add in the appropriate amount as the wash cycle continues. How you initially load your clothing however will make a noticeable difference in how well they get submerged in the water. The machine is pretty quiet overall except when the TurboWash feature is used. It becomes a little noisier because of the jet sprays. It's not a feature I use much of, though - only for very small loads.

Do not purchase this machine unless you want to waste your money and be frustrated to tears. You have to figure out work-arounds for every cycle and even then, it does whatever it wants. You set it on Deep Wash or Deep Fill and it cancels it out for the rinse cycle. If you need that much water for the wash cycle because it is a big load or a large item, how do you not need that much water for the rinse cycle? You then end up with clothes not properly rinsed as the machine will only put enough water to barely cover the clothes, sometimes not even. Total waste of money, time and energy. If I hadn't spent so much money on it, I would smash it to pieces with a crowbar. The satisfaction of doing that is all it's good for. One star is exceedingly too much.

I like the glass lid but what is the point with the tint? You can not see in side. I also do not like the tilt feature on the top of the dryer. I like to put my laundry detergent there. I would rather them not match. It is nice to be able to reach in the washer. I would also like a soak feature. I haven’t been able to figure that out. Other than that the washer and dryer are a good pair.

Bought this LG 5.3 Cu. Ft top Load Washer with LG 7.3 Cu Ft smart Electric. IF THERE WAS A ZERO STAR AVAILABLE, I WOULD GIVE THAT!! This machine is an example of human life when they design things thinking human are dumb and human will is not relevant!! What kind of designing are you guys doing where I can't soak clothes!! Let alone choosing to soak for longer time for certain loads. The machine drains out all my soap water even after I turn the darn thing off while it starts to drain, left the lid open, it still drains it in few minutes. When it starts to drain it by itself, it does not allow me to turn it off to stop it. What on earth is wrong with you people!! APARENTLY THE PERSON WHO DESIGNED THIS MACHINE HAS TO BE A LONELY SINGLE MAN WITH NO LILFE!!

Had it for about a month, works well, quiet. Happy to have a washing machine again

Love my new washer, very happy I switched from a front loader.

I've had this washer for a couple of months now. It has worked perfectly. The dryer is wonderful as well!! So much quieter than what I had,