We understand your concern. In some cases, detergent spotting can be reduced by adjusting detergent amounts or wash settings. Please contact our team at 1-888-542-2623 so we can help resolve this.

We understand how frustrating it is when your LG WT8405CW drum isn’t spinning properly. Here are a few things you can try to troubleshoot the issue: Check Load Balance – Overloading or unevenly distributed laundry can prevent the drum from spinning. Try redistributing the load or reducing the number of items. Check the Door – Ensure the door is fully closed and latched. The washer won’t spin if the door lock isn’t engaged. Check for Error Codes – If your washer displays an error code, refer to the user manual for guidance. Power Reset – Unplug the washer for a few minutes, then plug it back in and restart the cycle. If the drum still does not spin properly after these steps, please contact our LG CareQ Team with your reference number CNN260324703192 and bill of sale, and they’ll review your case and advise on the next steps: 1-888-542-2623 | https://www.lg.com/ca_en/support/contact-us/ Thank you for bringing this to our attention.

We’re glad to hear you’re enjoying the wide range of features and the convenience of digital controls on your WT8405CB. Having easy, intuitive operation really does make laundry day feel much smoother and more modern! We truly appreciate you taking the time to share your experience, and we’re happy this appliance is meeting your expectations. Our LG CareQ Team is always here for you at 1-888-542-2623 or via live chat or email through our support site: https://www.lg.com/ca_en/support/contact-us/

We’re glad to hear that things are going well so far and that you’re enjoying the quiet performance of your washer. It’s great to know the motor warranty also gives you added peace of mind—that long-term confidence is exactly what we aim to deliver with our appliances. Your feedback is truly appreciated and helps us continue improving. If you ever need assistance, please feel free to contact our support team at 1-888-542-2623 or https://www.lg.com/ca_en/support/contact-us/

Hello. Thank you for sharing your experience with your LG washer. Wanting a stronger wash action and more water in the tub is completely understandable, especially if your previous washer operated differently. Many LG units use a high‑efficiency wash system that relies on specific load movement and sensing to determine water levels, and this can feel quite different from older models. This LG support article offers helpful guidance on wash performance and water‑level behavior: https://www.lg.com/us/support/help-library/lg-washer-troubleshooting-fills-too-slow-does-not-fill--1337717552954 To allow us to properly investigate the details of your specific product model and to see how we can assist with your wash‑performance and water‑level issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to the link above for reference on the specific issue you're encountering. ^James

Hi, Mon! We’re thrilled to hear how much you’re enjoying your LG Washer. That spacious drum, easy‑to‑use controls, quiet performance, and the strong spin‑dry are exactly the kind of features we love seeing make a difference in your laundry routine. Getting notifications right on your phone is a great bonus, too — it really brings the whole experience together! Thank you for sharing your wonderful 4‑star review and for choosing LG! #LifeisGood ^James

We’re sorry to hear about your experience with the WT8405CW, and we understand how frustrating it must be to have the unit stop working after such a short time. This is certainly not the experience we want for our customers. We recommend having the unit inspected by an authorized technician to properly diagnose the issue and determine the best next steps. Please reach out to our LG CareQ team so we can look into this further and assist you. When contacting us, kindly reference CNN260422160673, and we’ll do our best to help. You can reach us at 1-888-542-2623, or via live chat or email through our support site: https://www.lg.com/ca_en/support/contact-us/

Hey there, Az! Thanks for sharing your experience. Glad to hear your new washer and dryer are running quietly and doing a great job. We’ll pass along your notes about the dryer sheet getting caught and the cycle options to our product team. If you need anything moving forward, @LGUSSupport is always here to help. #LifesGood ❤️ ‑LG Digital Care Team ^Rich

Hi. Thank you for sharing your thoughts about your LG Washer. We appreciate your feedback regarding the absence of a soak cycle option on your washer and the limitations you’ve experienced with the app functionality. To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this washer cycle and connectivity issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for reference on LG washer support and available features: https://www.lg.com/us/support/help-library/lg-thinq-downloading-and-signing-in-to-the-lg-thinq-app--20153105669770DRC. ^James