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Customer reviews for Tempur-Pedic TEMPUR-Cloud Pillow for
Tempur-Pedic TEMPUR-Cloud Pillow
4.4 out of 5 stars
stars
6,448 ratings6,443 reviews
  1. 5 stars71% (4,551)
  2. 4 stars13% (809)
  3. 3 stars6% (362)
  4. 2 stars4% (276)
  5. 1 star7% (450)
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Showing 81-90 of 6,443 reviews
Jan 23, 2026
Reviewer name: Me
1 out of 5 stars
1 out of 5 stars review

Disappointed

Was really excited about these pillows since I tried one out at a store but these are so uncomfortable and firm that my back was hurting from laying on it. Can’t believe how much these cost for such low quality and discomfort. So disappointed especially when I also am waiting on a new mattress from tempurpedic and worry about the quality now compared to older products I got from tempurpedic over a decade or more ago. Quality really went down hill I feel.

Review from Tempur World, LLC
Helpful?18GXILLSVXY415254664313
Jan 20, 2026
Reviewer name: Not the best
1 out of 5 stars
1 out of 5 stars review

Sadly not worth the price

We ordered Queen and king versions of these. We hoped for something at least thicker than an inch. These are like sleeping on deflated pancakes. We have neck pain and these aren’t the same Tempurpedic quality we have known in the past. Disappointed with the product

Review from Tempur World, LLC
Helpful?18GXILLSVXY415254664313
Mar 15, 2026
Reviewer name: Brett
1 out of 5 stars
1 out of 5 stars review

Garbage

For starters, Tempurpedic support is an absolute waste of time. I ordered (2) of these pillow in the king size and they offer zero support. The pillows take a long time to recover to their original shape and compress to almost 2" with very little force. If you need to get up in the middle of the night you'll need to rotate the pillow or slide it over in order to get a new resting spot for your head as the one previously will still be returning to its original shape. Possibly a manufacturing defect and zero accountability from the support team.

Review from Tempur World, LLC
Helpful?18GXILLSVXY415254664313
Jan 12, 2026
Reviewer name: Annoyed
3 out of 5 stars
3 out of 5 stars review

Adapt soft

Our adapt soft was hard as a rock when we received it. Nothing like the show room. I was told it would have a break in period but we are 2 weeks in and still it's hard. I can tell slowly it's softening up but not fast enough. I've thought about returning it.

Review from Tempur World, LLC
Helpful?18GXILLSVXY415254664313
Jan 31, 2026
Reviewer name: RVenice
3 out of 5 stars
3 out of 5 stars review

Softer than expected

I have only had good experiences with tempur-pedic products, particularly in that they’ve always been firm. I figured any product from this company would have that level of firmness. But this pillow is too soft for me to comfortably use unfortunately.

Review from Tempur World, LLC
Helpful?18GXILLSVXY415254664313
Jan 5, 2026
Reviewer name: Good night's rest
4 out of 5 stars
4 out of 5 stars review

Almost perfect

The pillows are good but I would like them a little stiffer. I have neck issues & require a little less give with my pillows to be completely comfortable. When the pillow is colder it does seem to have more stiffness but after I've laid on it for a bit there is no resistance.

Review from Tempur World, LLC
Helpful?18GXILLSVXY415254664313
Feb 24, 2026
Reviewer name: Happy Pillow
5 out of 5 stars
5 out of 5 stars review

Absolutely love it!!!!

My son was always talking about how great this pillow was but I was very skeptical because I have never found a pillow that made me comfortable at night even other memory foam pillows. I ordered two to have at the house when my son and his wife come to visit and my son said, “just try one.” I was skeptical at first and now, someone does not get the extra pillow when they visit because I took it! Very happy and waking up much more comfortable no more jaw pain from sleeping on an uncomfortable pillow.

Review from Tempur World, LLC
Helpful?18GXILLSVXY415254664313
Dec 16, 2025
Reviewer name: Ashley J
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Comfort is fine, still has a chemical smell

Still has an odor after 4 weeks

Helpful?18GXILLSVXY415254664313
reply from Tempur Team

Hello, <br />We thank you for your purchase and value your feedback! We consistently strive to improve our product so we can excel our member experience. We have passed your comments to our Product Development team and hope to better serve you in the future.

Feb 11, 2026
Reviewer name: Patti
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Too thick! And it cost $80!

Review from walmart.com
Helpful?18GXILLSVXY415254664313
Aug 2, 2026
Reviewer name: Rhoda
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love this pillow!

Review from walmart.com
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