[This review was collected as part of a promotion.] The product initially feels comfortable, when you first lie down, but over time it really doesn't support healthy sleep (at least not for me). I have difficulty getting comfortable. I have a lot of pain in my neck and shoulders, I thought these pillows would help. They also cause perspiration & temperature increase, which is also uncomfortable at night time.

[This review was collected as part of a promotion.] I typically sleep on a down feather pillow so I was worried about the firmness of this pillow. I am pleased with the comfort. I'd give it 5 stars but I find myself waking up with a very hot head sometimes.

I have been visiting a chiropractor for several months due to waking up with stiff neck. I googled on this issue for a relief & read reviews on neck pillows. I read about cloud & visited a store who had it on display. The store allowed me to get a feel of this pillow. As they were out of stock, I decided to risk it by purchasing on line through tempurpedic, even though I would not be able to return it if the end result would not be effective. I have not needed the services of a chiropractor for nearly 2 months since purchasing this pillow. I am attributing the use of the Cloud pillow to be the factor of not having neck pain issue as this is the only change I have made. I do not believe in coincidences. I believe in the Cloud pillow.

[This review was collected as part of a promotion.] I've gone through many different pillows and the tempur pedic material has become my favorite for back sleeping. It isn't too thick and forms very well around my neck which leads to a comfortable sleep.

Pillow is great but gets flat very quickly. I find myself flipping the pillow over several times just to get the right sleep. Worth it if you can get a good deal on it. Try looking into a different pillow if you like there to be stability. I would consider this a pancake pillow. Have recently switched back to my old pillow with more stability.

[This review was collected as part of a promotion.] I've used this pillow for many years now and just bought a new one as a birthday gift to my friend. Because, she is suffering from neck pain during sleeping and has tried different pillows. I think this pillow will help her and solve her problems as it did for me many years ago.

[This review was collected as part of a promotion.] Bought two for me and my partner. We are side and back sleepers . I had high hopes of replacing my older pillow. This newer version is simply too firm and too thick that laying on it extends my head so far forward without much give that it's uncomfortable. We tried sleeping on it for two weeks (even unzipping the cover/removing the cover to allow more give, before giving up as our heads and neck were just aching all over. Now we have two expensive pillows that we won't use. We were so disappointed for the price.

[This review was collected as part of a promotion.] I am so pleased with TEMPUR-Cloud Pillows!! They support my head and neck, and in a short period of time (1-2 days) any stiffness that I have/had in my neck is gone!! I can't say enough about these pillows! I already owned 2 of these pillows, and have been so pleased, that I recently took advantage of the BOGO offer. I hope these pillows are never discontinued!

[This review was collected as part of a promotion.] I had high hopes for these pillows to alleviate my neck pain but these pillows squished down really flat during the night and did not hold their shape well. As a back/side/stomach sleeper I would not recommend these pillows.

[This review was collected as part of a promotion.] I've tried a lot of different memory foam type pillows and these are hands down the best! I don't wake up with neck pain anymore. I also love how you can unzip and wash the cover. Worth every penny.