I've been using these pillows for almost a year now and I cannot imagine being without them. I've even taken one traveling with me which took up half a suitcase...lol. I guess I need to invest in a travel size. Anyway, I've read a couple reviews I'd like to address. 1. A bad smell. I experienced the same thing. However, I was able to get rid of it by washing the covers twice and using Febreeze twice letting the pillows fully air out each time. No problems since. I also bought bamboo pillow covers that are super soft, hypoallergenic and protect the pillow & it's cover even more. 2. Stating the pillow is hard as a brick. I experienced this as well, but it was only a matter of getting used to the pillow. They are firm, yes...but they gradually form to your head/neck shape and become wonderfully comfortable. Give it a chance to impress you. The only draw back I've had is they run a little smaller than traditional standard queen pillows and some pillowcases are too big.

[This review was collected as part of a promotion.] I was expecting more from a tempurpedic pillow, I should have gone to the store and test it first before ordering. Quality is good, is just not a pillow for me. My wife on the other side thinks the pillow is good, I will try

[This review was collected as part of a promotion.] Love the pillow. It provides really good support for my neck while I'm sleeping. I was waking up with a stiff neck when using my old pillow and now with the Tempur-Cloud I wake up feeling refreshed.

[This review was collected as part of a promotion.] I am a back and side sleeper. This pillow is the perfect combination of a standard pillow and the neck pillow. I do not find the need to stretch my back muscles to relieve lower back pain as much as I used to. I am happy with my purchase!

[This review was collected as part of a promotion.] I enjoy these pillows everyday!! They support my neck snd shoulders as where I use to have problems, These seize to exist anymore! Plus I managed to purchase them during A BOGO promotion so I got an even better deal

[This review was collected as part of a promotion.] I LOVE Tempur-Pedic products. I have a mattress and the conforming-soft pillow. My old pillow was ruined and had to order a new one. I wasn't sleeping. I was having neck and back pain and knew it was all from not having the right pillow. After ordering the wrong pillows I called customer serv. Where I found Paula, I now love Paula. She was so helpful, patient and she actually cared. She helped me find the right pillow and shippped me out 2 new ones. I received it in 3 days and I'm sleeping again, like a baby! My neck and back issues, better! Tempur-Pedic has great products with exceptional quality. Price is high BUT worth it. Their customer service is fantastic in a world where c.s. usually lacks. I will continue to buy their products for life!

[This review was collected as part of a promotion.] We purchased a few Tempur-Pedic pillows and I can't stress enough how much we love them. They are both soft and supportive which we have found to be a hard combination to get right. They are by far the most comfortable pillows, for sleeping, that we have ever owned.

[This review was collected as part of a promotion.] I absolutely cannot sleep without my cloud pillow! It adjusts to whatever position I end up in and stays cool and comfortable all night. I keep a thin pillowcase on mine and it doesn't change how it works like other foams do. I now take this pillow with me when I travel, too! It's top priority!

[This review was collected as part of a promotion.] I enjoy the cloud pillow we received. It is clean, soft and firm. It came quickly and was well packaged. It has a protective covering. I sometimes think the edge is too narrow to support my neck. However perhaps i needed a different shaped pillow.

[This review was collected as part of a promotion.] We have had a Tempur-Pedic mattress for 10 years and love them. I was less impressed with the pillow. It provided very little comfort. I use memory foam pillows and for the price, this one does not cut it. Unfortunately, they now sit in a closet collecting dust.