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Customer reviews for Serta Mid-Back Office Chair With Mesh Accents And Memory Foam for
Serta Mid-Back Office Chair With Mesh Accents And Memory Foam
4.4 out of 5 stars
stars1,117 ratings456 reviews
  1. 5 stars74% (827)
  2. 4 stars12% (133)
  3. 3 stars5% (53)
  4. 2 stars3% (39)
  5. 1 star6% (65)

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Showing 41-50 of 456 reviews
Mar 2, 2026
Nameless
5 out of 5 stars review

Verified Purchase

None

comfortable, easy to assemble

Helpful?2VORESHV2JMC15252455294
reply from True Customer Service

Thank you for taking the time to give us your thoughts. We value your opinion and are pleased to hear that this chair was easy to put together and very comfortable for you. If you ever need additional service on it, please do not hesitate to reach out for support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Feb 21, 2026
GDavid
5 out of 5 stars review

Verified Purchase

Serra Office Chair

Serra office chair is a really nice inexpensive chair. It's comfortable & easily adjustable.

Helpful?2VORESHV2JMC15252455294
reply from True Customer Service

Thank you for taking the time to provide a product review. Our customers' comments and feedback on our products are very important to us, and we’re so happy that this chair is very comfortable for you and that you like the adjustability it offers. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Feb 4, 2026
Corbitt
5 out of 5 stars review

Verified Purchase

Great chair

Very comfortable, high quality material, and easy assembly. I recommend it.

Helpful?2VORESHV2JMC15252455294
reply from True Customer Service

Thank you for taking the time to let us know about your experience. We value your opinion pleased that you love the high-quality materials, comfort, and easy assembly of this chair. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Mar 10, 2026
Keith V
5 out of 5 stars review

Verified Purchase

Great quality/Great price

Excellent quality for such a great price.

Helpful?2VORESHV2JMC15252455294
reply from True Customer Service

Thank you for taking the time to provide a product review. Our customers' comments and feedback on our products are very important to us, and we’re glad your love the quality of this chair. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Mar 5, 2024
Mel
5 out of 5 stars review

Verified Purchase

Office chair

Good price, quality, comfortable. I work from home and this chair is quite nice. Padded for comfort, extra wheelie when I want to kick off the wall, price is worth it.

Helpful?2VORESHV2JMC15252455294
reply from True Customer Service

Thank you for taking the time to provide a product review. Our customers' comments and feedback on our products are very important to us, and we’re happy to hear that you like the product. Please let us know if you have any suggestions on how we can improve our products to better serve you by calling us at 800-379-9773 or service@trueinnovations.com.

May 10, 2026
MH
4 out of 5 stars review

Verified Purchase

Chair

Good chair

Helpful?2VORESHV2JMC15252455294
May 13, 2026
Mom
5 out of 5 stars review

Verified Purchase

Mr

Look great

Helpful?2VORESHV2JMC15252455294
Jun 9, 2025
Sams cluber
2 out of 5 stars review

Solid chair, cheap material

It is good ... for about a year ... then the warranty is over. The only problem is the material is really cheap. It has good solid construction otherwise. The cost of replacing the arms (about $30 with shipping) and seat (about $35 with shipping) is almost what a new chair costs. If I had it to do over, I think I would select a different chair.

Helpful?2VORESHV2JMC15252455294
reply from True Customer Service

Thank you for taking the time to let us know about your experience. We value your opinion and are reviewing the problems you are describing. We are sorry to hear about the condition of your chair and that it is not the best fit for you. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Aug 15, 2024
Michelle
1 out of 5 stars review

Verified Purchase

Uncomfortable

The chair was easy to assemble and looked very nice but very uncomfortable to sit on. The seat and back felt very hard and the depth of the seat itself seemed short. I am a tall person so that may have contributed, but I’ve never had this issue with any other desk chairs.

Helpful?2VORESHV2JMC15252455294
reply from True Customer Service

Thank you for your feedback on the Office Chair. We appreciate your honesty about the pros and cons of the chair. We appreciate the helpful review, and we know other customers will appreciate your opinions. Please feel free to contact our customer service team at 800-379-9773 or service@trueinnovations.com if we can be of assistance in the future.

Jun 5, 2025
Ana
5 out of 5 stars review

Verified Purchase

Nice chair

Nice and comfortable

Helpful?2VORESHV2JMC15252455294
reply from True Customer Service

Thank you for taking the time to provide a product review. Our customers' comments and feedback on our products are very important to us, and we’re happy to hear that your chair is very comfortable for you. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.