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Customer reviews for Serta Mid-Back Office Chair With Mesh Accents And Memory Foam for
Serta Mid-Back Office Chair With Mesh Accents And Memory Foam
4.4 out of 5 stars
stars1,117 ratings456 reviews
  1. 5 stars74% (827)
  2. 4 stars12% (133)
  3. 3 stars5% (53)
  4. 2 stars3% (39)
  5. 1 star6% (65)

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Showing 51-60 of 456 reviews
Aug 21, 2025
Annie
1 out of 5 stars review

Verified Purchase

Parts don’t fit

Have not been able to assemble this chair

Helpful?2VORESHV2JMC15252455294
reply from True Customer Service

Thank you for taking the time to let us know about your experience. We value your opinion and are reviewing the problem you are describing. We are able to assist if you would like to contact us and we can address what needs to be arranged so that you may use your chair. Please refer to our escalated email, serviceescalations@trueinnovations.com, this way we can help as soon as possible. Please refer to your review so we have the necessary context to assist, thank you. You can also reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Dec 16, 2025
Anonymous
5 out of 5 stars review

Verified Purchase

Office Chair

Comfortable and easy to assemble

Helpful?2VORESHV2JMC15252455294
reply from True Customer Service

Thank you for taking the time to let us know about your experience. We value your opinion and are delighted to hear how easy this chair was for you to assemble. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Jan 12, 2026
Laura
5 out of 5 stars review

Verified Purchase

Serta office chair

Very comfortable and strong chair

Helpful?2VORESHV2JMC15252455294
reply from True Customer Service

Thank you for taking the time to let us know about your experience. We value your opinion and are very glad that you love how comfortable and supportive this chair is. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Nov 13, 2025
Yes
5 out of 5 stars review

Verified Purchase

Great chair

Very easy to assemble. Very comfortable

Helpful?2VORESHV2JMC15252455294
reply from True Customer Service

Thank you for your feedback. Our customers’ comments and feedback are very important to us, as we are always looking to improve our products to better serve you. We are so pleased to hear that this chair was easy to assemble for you and proves such wonderful comfort. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Dec 9, 2025
kevin c
5 out of 5 stars review

Verified Purchase

chairs are easily uncomfortable; this one isn't

exceeded my expectations. will buy again if i need a second chair

Helpful?2VORESHV2JMC15252455294
reply from True Customer Service

Thank you for your feedback. Our customers’ comments and feedback are very important to us, as we are always looking to improve our products to better serve you. We are happy to know that your chair exceeded your expectations. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Jul 28, 2025
graymann8
4 out of 5 stars review

Verified Purchase

Solid chair

Doesn't lean back too much, but is a solid chair for the money.

Helpful?2VORESHV2JMC15252455294
reply from True Customer Service

Thank you for your feedback about this chair. Our goal is to provide a quality product and an excellent experience, so it really helps us to know what works and what doesn't. If this leaning issue persists, please consider reaching out to our customer support team as they might be able to troubleshoot this problem with you. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Dec 3, 2023
Sarah
5 out of 5 stars review

Verified Purchase

Super comfy

Super comfy and I can sit criss cross with my legs up! Easy assemble.

Helpful?2VORESHV2JMC15252455294
reply from True Customer Service

Hello Sarah, thank you for reviewing Serta Mid-Back Office Chair. We are happy that the chair was easy to put together and comfortable for you. We hope the chair serves you well for a long time. Please let us know if you need assistance with your chair. Our customer service department can be reached at 800-379-9773 or service@trueinnovations.com.

Oct 5, 2025
Toni
5 out of 5 stars review

Verified Purchase

Office Chair

Ergonomically comfortable.

Helpful?2VORESHV2JMC15252455294
reply from True Customer Service

Thank you for your feedback. Our customers’ comments and feedback are very important to us, as we are always looking to improve our products to better serve you. it is so wonderful to hear that you really enjoy the ergonomic features of this chair. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Oct 30, 2024
Kat
5 out of 5 stars review

Verified Purchase

Plush and comfy

Easy to put together, very comfortable

Helpful?2VORESHV2JMC15252455294
reply from True Customer Service

Thank you for sharing your positive experience with our office chair. We are thrilled to hear that you found the chair comfortable and easy to assemble. Our team is always working hard to provide our customers with a quality product that meets their needs and expectations. Please contact us at 800-379-9773 or service@trueinnovations.com if you need assistance with your chair. Thanks again for your review and we look forward to serving you in the future.

Dec 10, 2025
Ewa Beach shopper
5 out of 5 stars review

Verified Purchase

Happy customer

Extremely simple to assemble and very happy with this comfortable and inexpensive chair.

Helpful?2VORESHV2JMC15252455294
reply from True Customer Service

Thank you for taking the time to provide a product review. Our customers' comments and feedback on our products are very important to us, and we’re glad your chair was easy to assemble and very comfortable for you. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.