Hello Terry, thank you for reaching out in regard to your office chair. We are sorry to hear that the chair has not held up as expected. Please contact us at 800-379-9773 or service@trueinnovations.com so that we can determine the best replacement parts to get your chair in great condition.

Thank you for taking the time to provide a product review. Our customers' comments and feedback on our products are very important to us, and we’re happy to hear that you love your new chair. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Thank you for sharing your experience. We are sorry to hear that your chair is having problems. Please contact our customer service team at 800-379-9773 or service@trueinnovations.com so that we can determine the best replacement parts to get your chair in great condition.

Thank you for taking the time to provide a product review. Our customers' comments and feedback on our products are very important to us, and we’re pleased to hear that this chair was perfect for what you were looking for. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Thank you for taking the time to provide a product review. Our customers' comments and feedback on our products are very important to us, and we’re happy to hear that you really enjoy your new chair. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Thank you for taking the time to provide a product review. Our customers' comments and feedback on our products are very important to us, and we’re glad to hear that you enjoy your new chair. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.