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Customer reviews for Serta Mid-Back Office Chair With Mesh Accents And Memory Foam for
Serta Mid-Back Office Chair With Mesh Accents And Memory Foam
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4.6 out of 5 stars
stars
2,590 ratings1,018 reviews
  1. 5 stars75% (1,949)
  2. 4 stars15% (399)
  3. 3 stars4% (108)
  4. 2 stars2% (53)
  5. 1 star3% (81)

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Showing 321-330 of 1,018 reviews
Sep 14, 2026
Reviewer name: Renato C
5 out of 5 stars
5 out of 5 stars review

Looking good and easy to assemble

Looking good and easy to assemble

Review from Living Style Group
Helpful?2VORESHV2JMC15252455294
Dec 16, 2025
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Office Chair

Comfortable and easy to assemble

Helpful?2VORESHV2JMC15252455294
reply from True Customer Service

Thank you for taking the time to let us know about your experience. We value your opinion and are delighted to hear how easy this chair was for you to assemble. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Sep 8, 2026
Reviewer name: Monica V
5 out of 5 stars
5 out of 5 stars review

Brand new chair

I just put it together, it feels soft and comfortable to sit on. No complaints so far.

Review from Living Style Group
Helpful?2VORESHV2JMC15252455294
Sep 20, 2026
Reviewer name: Angela P
5 out of 5 stars
5 out of 5 stars review

Comfortable

Just put it together it seats comfortably and was easy to assemble.

Review from Living Style Group
Helpful?2VORESHV2JMC15252455294
Sep 30, 2026
Reviewer name: Dawn R
5 out of 5 stars
5 out of 5 stars review

Great Chair for Great Price

Loving it no far- comfortable for working at home for 8 hours.

Review from Living Style Group
Helpful?2VORESHV2JMC15252455294
Sep 29, 2026
Reviewer name: Betsi K
5 out of 5 stars
5 out of 5 stars review

Too comfortable

Having trouble finding the “right position” to work in, because it is so comfortable.

Review from Living Style Group
Helpful?2VORESHV2JMC15252455294
Apr 11, 2024
Reviewer name: Terry
3 out of 5 stars
3 out of 5 stars review

Fell apart quickly. Poor stitching.

Not sure if i just bought a bad one. But this chair is falling apart less than 6mos after i bought it. Im 5'10 210lbs and sit in this chair for 2-4hrs a day. The seams on the bottom cusion have come apart and the foam is sticking out. The screws for the arms keep wiggliling loose and falling out. And it creaks ans groans when i sit in it. Im way below the weight limit for this thing. Just poor materials and craftsmanship.

Helpful?2VORESHV2JMC15252455294
reply from True Customer Service

Hello Terry, thank you for reaching out in regard to your office chair. We are sorry to hear that the chair has not held up as expected. Please contact us at 800-379-9773 or service@trueinnovations.com so that we can determine the best replacement parts to get your chair in great condition.

Feb 15, 2026
Reviewer name: Amy S
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great office chair for the value

Love the soft arm rests

Helpful?2VORESHV2JMC15252455294
reply from True Customer Service

Thank you for your feedback. Our customers’ comments and feedback are very important to us, as we are always looking to improve our products to better serve you. We are very delighted to hear that you especially love the soft arm rests on your new chair. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Feb 15, 2026
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Chair

The chair is great

Helpful?2VORESHV2JMC15252455294
reply from True Customer Service

Thank you for taking the time to provide a product review. Our customers' comments and feedback on our products are very important to us, and we’re pleased to hear that this chair was perfect for what you were looking for. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

May 13, 2026
Reviewer name: Mom
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Mr

Look great

Helpful?2VORESHV2JMC15252455294
reply from True Customer Service

Thank you for taking the time to provide a product review. Our customers' comments and feedback on our products are very important to us, and we’re delighted to hear that you love the look o your new chair. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.