Thank you for taking the time to let us know about your experience. We value your opinion and are reviewing the problem you are describing. We are very sorry to hear about the condition of your chair and any inconvenience it has caused. We have a customer support team that would be more than happy to assist with fixing any issues with your chair. Please do not hesitate to reach out for further support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST. You can even use this escalated email for faster service, please just be sure to reference your review so we have all the necessary information to assist, serviceescalations@trueinnovations.com.

Thank you for your feedback. Our customers’ comments and feedback are very important to us, as we are always looking to improve our products to better serve you. We are very pleased to hear that you appreciate the comfort and style of this chair. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

We appreciate your positive feedback regarding our office chair. We take pride in providing our customers with top-quality products and are delighted that you are happy with it. Please let us know if you need assistance in the future at service@trueinnovations.com or 800-379-9773. Thank you for your purchase, we appreciate your business.

Hello Julie, thank you for review of Serta Mid-Back Office Chair. We are happy to hear that you like the chair so much you bought another Serta office chair. It's nice to hear that the chair has met your expectations in terms of comfort and design. Please let us know if you need assistance at 800-379-9773 or service@trueinnovations.com.

Thank you for your feedback. Our customers’ comments and feedback are very important to us, as we are always looking to improve our products to better serve you. it is amazing to hear that you love the chair so much you would get another based on the quality value and design. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Thank you for taking the time to provide a product review. Our customers' comments and feedback on our products are very important to us, and we’re glad you love this chair and the comfort it provides. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Thank you for taking the time to let us know about your experience. We value your opinion and are reviewing the problem you are describing about the chair being damaged. We have a customer support team that would be happy to assist if you are interested. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Thank you for taking the time to provide a product review. Our customers' comments and feedback on our products are very important to us, and we’re happy to hear that you really enjoy the comfort of your new chair. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Thank you for taking the time to let us know about your experience. We value your opinion and are reviewing the problem you are describing regarding the noise you are hearing. We have a customer support team that can assist if you are interested. Please do not hesitate to reach out for further support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.