Customer reviews for Serta Mid-Back Office Chair With Mesh Accents And Memory Foam

Customer reviews for Serta Mid-Back Office Chair With Mesh Accents And Memory Foam for

Serta Mid-Back Office Chair With Mesh Accents And Memory Foam

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4.5 out of 5 stars

stars1,120 ratings456 reviews

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Showing 211-220 of 456 reviews

Mar 19, 2024

Shanta Forney

5 out of 5 stars review

Verified Purchase

Well worth it!!

The chair is very comfortable. So glad we purchased it for our computer room. About to get another one for my upstairs office area.

Helpful?

reply from True Customer Service

Thank you for sharing your positive experience with Serta Mid-back office chair. We are thrilled to hear that you found the chair comfortable and easy to assemble. Our team is always working hard to provide our customers with a quality product that meets their needs and expectations. Please contact us at 800-379-9773 or service@trueinnovations.com if you need assistance with your chair. Thanks again for your review and we look forward to serving you in the future.

May 4, 2026

Patricia A

5 out of 5 stars review

Office Chair

Appears to be a great chair. Easy to assemble. Haven't sat in it much since we just got it yesterday.

Review from Living Style Group

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Feb 8, 2026

Charlie

5 out of 5 stars review

Really nice chair

Really nice well built desk chair. Easy to assemble. I had it delivered from my local Sam’s Club and the guy who brought it to the house was really nice and even brought it into the house for me.

Helpful?

reply from True Customer Service

Thank you for taking the time to provide a product review. Our customers' comments and feedback on our products are very important to us, and we’re happy to hear that it was a breeze for you to assemble and that the service was friendly and efficient. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Mar 7, 2026

kilopapa101

1 out of 5 stars review

Pain and suffering

The most uncomfortable office chair I think I have ever sat in. It causes actual pain. It’s somewhat of a torture device. Save your money for something else.

Helpful?

reply from True Customer Service

Thank you for taking the time to let us know about your experience. We value your opinion and are reviewing the problem you are describing regarding the discomfort you are experiencing. We are very sorry to hear that and believe it would be helpful to understand what exactly was causing these issues so we can improve. If you ever wanted to reach out for further support, we might be able to assist. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Feb 5, 2026

Eswar

1 out of 5 stars review

Disappointment

After only one year of use, the office chair has begun peeling and the stitching has come undone. The cushion is uncomfortable, and the overall material quality is substandard. I am quite disappointed with this product.

Helpful?

reply from True Customer Service

Thank you for taking the time to give us your thoughts. We value your opinion and are reviewing the issues you are describing regarding the material of the chair. We have a customer support team that can assist in this matter if you are interested, as we work with parts and warranty. If you require additional service on your chair, please do not hesitate to reach out for support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Jan 26, 2026

CHRISTINE

1 out of 5 stars review

Would not recommend

This chair was comfortable at first, but the fabric has not held up. The seat has ripped and peeled off. I tried to replace the seat but there is a waitlist. I wouldn't recommend this chair.

Helpful?

reply from True Customer Service

Thank you for taking the time to let us know about your experience. We value your opinion and are reviewing the problem you are describing regarding the seat cushion material. We are very sorry to hear about the condition of your chair and understand your frustration of being the waitlist. Please contact us at serviceescalations@trueinnovations.com, and please include your review so we have all the necessary context to provide support. Please do not hesitate to reach out if you ever need further support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Feb 4, 2026

Phoebe

5 out of 5 stars review

Wow! Amazing chair!

This is the best office chair I have ever had. I can't believe the low price--I would have paid more. The brown is a beautiful, rich color. The chair is so comfortable! Every time I sit down I think how wonderful it is.

Helpful?

reply from True Customer Service

Thank you for your feedback. Our customers’ comments and feedback are very important to us, as we are always looking to improve our products to better serve you. We are so pleased to hear that this is the best chair you have ever used from the design to the comfort of the cushions. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Apr 14, 2026

Kathryn P

5 out of 5 stars review

Easy assembly, comfy chair

The chair is easy to assemble, although 2 people makes it much easier. The chair is sturdy & comfortable

Review from Living Style Group

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Mar 20, 2026

David P

5 out of 5 stars review

Comfy

Very comfortable especially the cushioned armrests. Great for those who spend lots of time studying the market.

Review from Living Style Group

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Nov 21, 2025

CLIFFORD

5 out of 5 stars review

This Chair is superior quality for the price. well made and worthy of the Serta name, especially for the price. Piping and stitching is superior, well padded. I hope it lasts because I really like it.

Helpful?

reply from True Customer Service

Thank you for taking the time to provide a product review. Our customers' comments and feedback on our products are very important to us, and we’re pleased to hear that it lives up to your expectations in terms of quality and comfort. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.