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Customer reviews for Serta Mid-Back Office Chair With Mesh Accents And Memory Foam for
Serta Mid-Back Office Chair With Mesh Accents And Memory Foam
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4.5 out of 5 stars
stars
1,491 ratings590 reviews
  1. 5 stars75% (1,112)
  2. 4 stars13% (199)
  3. 3 stars5% (69)
  4. 2 stars3% (42)
  5. 1 star5% (69)

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Showing 211-220 of 590 reviews
Aug 20, 2024
EJ48
5 out of 5 stars review

Verified Purchase

Great chair for the money

We have been very satisfied with this chair. Four great-grandsons (oldest 9) had fun putting it together.

Helpful?2VORESHV2JMC15252455294
reply from True Customer Service

Thank you for taking the time to review your office chair. We appreciate your positive feedback and are here if you need assistance. Please contact our customer service team at 800-379-9773 or service@trueinnovations.com.

Apr 6, 2024
Mike
3 out of 5 stars review

Verified Purchase

Comfortability

I thought it would be more comfortable than it was. I need to sit for hours at a time and sometimes it hurts to sit on

Helpful?2VORESHV2JMC15252455294
reply from True Customer Service

Thank you for leaving a review of our Serta Mid-Back Office Chair, Mike. We're sorry to hear that the chair did not meet your expectations for comfort during longer periods of use. We appreciate your honesty and will take this feedback into consideration for future chair designs. If you have any other questions or concerns, please do not hesitate to reach out to our customer service team at 800-379-9773 or service@trueinnovations.com. Thank you for being a valued customer.

Jul 6, 2026
Lauren
2 out of 5 stars review

Comfy....but!

This chair is comfy BUT the seat came unraveled after only a few months of use and I had to get a new chair.

Helpful?2VORESHV2JMC15252455294
reply from True Customer Service

Thank you for taking the time to let us know about your experience. We value your opinion and are reviewing the problem you are describing regarding the seat cushion. We are very sorry to hear about the condition of your haor and would like to let you know that we are here to help for matters such as this. Please do not hesitate to reach out if you ever need further support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Mar 26, 2024
Beaver Beauty Academy
5 out of 5 stars review

Verified Purchase

I love Sam's online ordering & delivery

I love Sam's online ordering & delivery. The service allows me to stay on site and run my business and skip the lines and traffic. 5 Stars

Helpful?2VORESHV2JMC15252455294
reply from True Customer Service

Thank you for your feedback. We are happy that you are happy with the ordering and delivery service. Please contact us at 800-379-9773 or service@trueinnovations.com if you need assistance with your chair.

Jul 4, 2026
Michael H
4 out of 5 stars review

Satisfied

The chair was an excellent choice,we have purchased a couple prior to this and returned. My wife is very pleased with this one. Thank you!

Review from Living Style Group
Helpful?2VORESHV2JMC15252455294
Jul 2, 2026
Damion R
5 out of 5 stars review

This chair was with me through thick and thin

The last chair that I bought lasted me around six years. From being skinny in high school to being fat graduating college. That chair was there.

Review from Living Style Group
Helpful?2VORESHV2JMC15252455294
Jan 21, 2024
Jeffrey
5 out of 5 stars review

Verified Purchase

Excellent office chair

I put the chair together and saw the same chair I was excited about when I ordered it. It looks great and is quality built leather chair. I love it.

Review from walmart.com
Helpful?2VORESHV2JMC15252455294
Jul 7, 2024
JP
4 out of 5 stars review

Verified Purchase

Office chair

The chair could be a little more comfortable. The back of my thighs hurt after sitting on it for a while.

Helpful?2VORESHV2JMC15252455294
reply from True Customer Service

Thank you for sharing your feedback regarding our office chair. We apologize that it did not meet your expectations in terms of comfort. At our company, we offer a wide range of chairs with varying features and designs to suit different preferences and needs. We would be happy to recommend some options that may better suit your needs. Please feel free to contact our customer service team at 800-379-9773 or service@trueinnovations.com for further assistance.

Mar 4, 2025
Glenn
4 out of 5 stars review

Verified Purchase

A great chair in most respects.

The chair is solid and well-made, but for some reason, the left side of the chair is not as stable as the right side.

Helpful?2VORESHV2JMC15252455294
reply from True Customer Service

Thank you for taking the time to let us know about your experience. We value your opinion and are reviewing the problem you are describing. We are sorry to hear about your chair not feeling as stable on one side and would like a chance to help solve this issue so you can fully enjoy your chair. Please do not hesitate to reach out for support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Dec 17, 2024
Ginny
5 out of 5 stars review

Verified Purchase

Serta Office Chair

Great chair. Easy to put together. Very comfortable. The back height is a typical height. Good for me, but too short for my over 6 foot husband.

Helpful?2VORESHV2JMC15252455294
reply from True Customer Service

Thank you for sharing your experience! We're so glad you found the chair comfortable and easy to assemble. We understand that finding the right fit for taller individuals can be a challenge, and we're here to help if you need suggestions for a chair with a higher backrest. Please don’t hesitate to reach out to us at 800-379-9773 or service@trueinnovations.com for assistance!