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Customer reviews for Serta Mid-Back Office Chair With Mesh Accents And Memory Foam for
Serta Mid-Back Office Chair With Mesh Accents And Memory Foam
4.5 out of 5 stars
stars1,120 ratings456 reviews
  1. 5 stars74% (830)
  2. 4 stars12% (133)
  3. 3 stars5% (53)
  4. 2 stars3% (39)
  5. 1 star6% (65)

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Showing 201-210 of 456 reviews
Apr 27, 2026
Tim M
5 out of 5 stars review

Repeat customer

My 3rd one I’ve bought. Any time someone needs a new chair, this is the go to. Price is right, and very comfortable

Review from Living Style Group
Helpful?2VORESHV2JMC15252455294
Feb 2, 2025
Jbdrago
3 out of 5 stars review

Verified Purchase

Should have passed.

Already squeaking after first week. Comfortable but already feels like I have to very gentle with it.

Helpful?2VORESHV2JMC15252455294
reply from True Customer Service

Thank you for taking the time to let us know about your experience. We value your opinion and are reviewing the problem you are describing. Please do not hesitate to contact us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST. so that we can further assist you with this issue.

Mar 26, 2024
Beaver Beauty Academy
5 out of 5 stars review

Verified Purchase

I love Sam's online ordering & delivery

I love Sam's online ordering & delivery. The service allows me to stay on site and run my business and skip the lines and traffic. 5 Stars

Helpful?2VORESHV2JMC15252455294
reply from True Customer Service

Thank you for your feedback. We are happy that you are happy with the ordering and delivery service. Please contact us at 800-379-9773 or service@trueinnovations.com if you need assistance with your chair.

Aug 14, 2024
Michelle C
5 out of 5 stars review

Verified Purchase

Super Comfy Chair for work!

Oh my gosh! pure comfort! love this chair! I'm a schoolteacher and I treated myself to this and I am so happy!

Helpful?2VORESHV2JMC15252455294
reply from True Customer Service

Thank you for taking the time to share your experience with Serta Mid-Back Mesh office chair. We are thrilled to hear that you find the chair to be comfortable. We hope the chair continues to be a good fit for you for a long time. Please let us know if you need assistance with your chair at 800-379-9773 or service@trueinnovations.com.

Dec 17, 2024
Ginny
5 out of 5 stars review

Verified Purchase

Serta Office Chair

Great chair. Easy to put together. Very comfortable. The back height is a typical height. Good for me, but too short for my over 6 foot husband.

Helpful?2VORESHV2JMC15252455294
reply from True Customer Service

Thank you for sharing your experience! We're so glad you found the chair comfortable and easy to assemble. We understand that finding the right fit for taller individuals can be a challenge, and we're here to help if you need suggestions for a chair with a higher backrest. Please don’t hesitate to reach out to us at 800-379-9773 or service@trueinnovations.com for assistance!

Feb 9, 2024
Ralph
5 out of 5 stars review

Verified Purchase

Easy to assemble and comfortable

Purchased for my daughter who works from home. She says that it's very comfortable. Easy to assemble.

Helpful?2VORESHV2JMC15252455294
reply from True Customer Service

Thank you for taking the time to provide a product review. Our customers' comments and feedback on our products are very important to us, and we’re happy to hear that you like the product. Please don't hesitate to contact us if you ever need assistance by calling us at 800-379-9773 or emailing service@trueinnovations.com.

Apr 23, 2024
Wild Marsh
5 out of 5 stars review

Verified Purchase

Desk chair

easy to put together. beautiful and comfortable. I am 5'10" and the seat is comfortable and adjustable height is perfect.

Helpful?2VORESHV2JMC15252455294
reply from True Customer Service

Thank you for this 5 star review!! We are so happy to hear that you love your chair. We appreciate your purchase and are here if you need assistance. Our customer service representatives can be reached by email at service@trueinnovations.com or by phone at 800-379-9773.

Feb 10, 2025
C Daniels
4 out of 5 stars review

Verified Purchase

Comfy

Comfortable chair, nice quality. I wish it was a high back now though, that’s what my old one is. These Serta chairs are very comfortable.

Helpful?2VORESHV2JMC15252455294
reply from True Customer Service

Thank you for your review! We're so happy to hear that you find the chair comfortable and of nice quality. We understand that you miss the high-back style of your old chair, and we appreciate you sharing that feedback. Serta chairs are known for comfort, and we’re glad this one is meeting your expectations. If you ever need support for your purchase, please do not hesitate to reach out to us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Jan 26, 2024
Mac Poot
2 out of 5 stars review

Verified Purchase

Back in the Saddle Again

Not as comfortable as the previous Serta chair I had. Sits higher and not as much seat padding. Maybe it’s a matter of getting used to it.

Helpful?2VORESHV2JMC15252455294
reply from True Customer Service

Thank you for taking the time to provide a product review. Our customers' comments and feedback on our products are very important to us. Please don't hesitate to contact us if you ever need assistance with your office chair by calling us at 800-379-9773 or emailing service@trueinnovations.com.

Dec 24, 2023
Sarah
5 out of 5 stars review

Verified Purchase

Unbelievable value for the price

Was going to get my son a gamer chair but they seem to have little support. Definitely glad I got him this, so is he!!

Helpful?2VORESHV2JMC15252455294
reply from True Customer Service

Thank you for your review or Serta's office chair. We love to hear that it works great as a gaming chair for your son. We hope he gets lots of enjoyment and comfort while he games. If you need assistance with your chair, please let us know at 800-379-9773 or service@trueinnovations.com.