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Customer reviews for Serta Mid-Back Office Chair With Mesh Accents And Memory Foam for
Serta Mid-Back Office Chair With Mesh Accents And Memory Foam
4.5 out of 5 stars
stars
1,491 ratings590 reviews
  1. 5 stars75% (1,112)
  2. 4 stars13% (199)
  3. 3 stars5% (69)
  4. 2 stars3% (42)
  5. 1 star5% (69)

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Showing 201-210 of 590 reviews
Feb 24, 2024
don
5 out of 5 stars review

Verified Purchase

Office chair

Very comfortable, and sturdy chair.

Helpful?2VORESHV2JMC15252455294
reply from True Customer Service

Thank you for sharing your positive experience with our office chair. We are thrilled to hear that it has met your expectations in terms of comfort and quality. Your review means a lot to us, and we look forward to providing you with excellent service in the future. Please contact us at 800-379-9773 or service@trueinnovations.com if you need assistance with your chair.

Sep 20, 2024
Cindy Louhoo
5 out of 5 stars review

Verified Purchase

comfy office chair

Nice chair for the price.Very comfy too!!

Helpful?2VORESHV2JMC15252455294
reply from True Customer Service

Thank you for taking the time to leave a review. We appreciate your feedback and are thrilled that you found our product to be of good quality at a reasonable price. If you have any future needs, please contact us at 800-379-9773 or service@trueinnovations.com.

Mar 7, 2024
HS
5 out of 5 stars review

Verified Purchase

Great Chair

Great chair. Good quality/price. Very comfortable. Good Value

Helpful?2VORESHV2JMC15252455294
reply from True Customer Service

We greatly appreciate your positive feedback regarding our office chair. It's wonderful to hear that the chair has met your expectations. We take pride in providing our customers with top-quality products and are delighted that you are happy with it. Please let us know if you need assistance in the future at service@trueinnovations.com or 800-379-9773.

Nov 3, 2023
Lesli
4 out of 5 stars review

Verified Purchase

Nice

Comfortable chair, easy to assemble

Helpful?2VORESHV2JMC15252455294
reply from True Customer Service

Thank you for your review, Lesli. We really appreciate you taking the time to leave feedback. We are happy to hear that you like your chair and hope it will work well for you for a long time. Our customer service representatives can be reached at service@trueinnovations.com or 800-379-9773 if you need assistance in the future.

Jan 12, 2025
Erich
5 out of 5 stars review

Verified Purchase

Soft and comfortable

Nicer than I expected. Soft and comfortable. Good chair for a home office.

Helpful?2VORESHV2JMC15252455294
reply from True Customer Service

Thank you for your kind review! We're thrilled to hear that the chair exceeded your expectations and that you find it soft, comfortable, and a great fit for your home office.If you have any questions or need assistance in the future, please don’t hesitate to contact our customer service team at 800-379-9773 or service@trueinnovations.com. Please be sure to reference your posted review so we can assist you more effectively. We appreciate your feedback and hope you enjoy your chair!

Feb 24, 2024
KClifford
5 out of 5 stars review

Verified Purchase

Just get it.

This charge is great. The padding, the support, the wheels. Excellent!

Helpful?2VORESHV2JMC15252455294
reply from True Customer Service

Thank you for your 5 star review of the Serta Mid-Back Office Chair. We're thrilled to hear that the chair meets your expectations in terms of comfort and support. If you have any questions or concerns, please don't hesitate to reach out to our customer service team at 800-379-9773 or service@trueinnovations.com. Thank you again for your feedback, we appreciate your business!

Nov 22, 2024
Brenda
5 out of 5 stars review

Verified Purchase

Love it

easy to put together and is very nice

Helpful?2VORESHV2JMC15252455294
reply from True Customer Service

Thank you for your review! We're glad to hear that assembly was a breeze and that you’re happy with the chair. If you have any questions or need assistance in the future, don’t hesitate to reach out to our customer service team at 800-379-9773 or service@trueinnovations.com. We appreciate your feedback!

Aug 20, 2024
EJ48
5 out of 5 stars review

Verified Purchase

Great chair for the money

We have been very satisfied with this chair. Four great-grandsons (oldest 9) had fun putting it together.

Helpful?2VORESHV2JMC15252455294
reply from True Customer Service

Thank you for taking the time to review your office chair. We appreciate your positive feedback and are here if you need assistance. Please contact our customer service team at 800-379-9773 or service@trueinnovations.com.

Apr 6, 2024
Mike
3 out of 5 stars review

Verified Purchase

Comfortability

I thought it would be more comfortable than it was. I need to sit for hours at a time and sometimes it hurts to sit on

Helpful?2VORESHV2JMC15252455294
reply from True Customer Service

Thank you for leaving a review of our Serta Mid-Back Office Chair, Mike. We're sorry to hear that the chair did not meet your expectations for comfort during longer periods of use. We appreciate your honesty and will take this feedback into consideration for future chair designs. If you have any other questions or concerns, please do not hesitate to reach out to our customer service team at 800-379-9773 or service@trueinnovations.com. Thank you for being a valued customer.

Jul 6, 2026
Lauren
2 out of 5 stars review

Comfy....but!

This chair is comfy BUT the seat came unraveled after only a few months of use and I had to get a new chair.

Helpful?2VORESHV2JMC15252455294
reply from True Customer Service

Thank you for taking the time to let us know about your experience. We value your opinion and are reviewing the problem you are describing regarding the seat cushion. We are very sorry to hear about the condition of your haor and would like to let you know that we are here to help for matters such as this. Please do not hesitate to reach out if you ever need further support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.