Customer reviews for Serta Mid-Back Office Chair With Mesh Accents And Memory Foam

Customer reviews for Serta Mid-Back Office Chair With Mesh Accents And Memory Foam for

Serta Mid-Back Office Chair With Mesh Accents And Memory Foam

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4.5 out of 5 stars

stars1,120 ratings456 reviews

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Showing 191-200 of 456 reviews

Jan 21, 2024

Jeffrey

5 out of 5 stars review

Verified Purchase

Excellent office chair

I put the chair together and saw the same chair I was excited about when I ordered it. It looks great and is quality built leather chair. I love it.

Review from walmart.com

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May 2, 2026

Amish D

5 out of 5 stars review

2 days and still.good

Went to register and and ask me for review and I've had it two days so for a two-day review it is good so far

Review from Living Style Group

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Mar 26, 2024

Beaver Beauty Academy

5 out of 5 stars review

Verified Purchase

I love Sam's online ordering & delivery

I love Sam's online ordering & delivery. The service allows me to stay on site and run my business and skip the lines and traffic. 5 Stars

Helpful?

reply from True Customer Service

Thank you for your feedback. We are happy that you are happy with the ordering and delivery service. Please contact us at 800-379-9773 or service@trueinnovations.com if you need assistance with your chair.

Sep 19, 2023

Rami

5 out of 5 stars review

Verified Purchase

Comfy chair for a comfy price

Chair is very comfortable, and for the price very well built. Wish you can adjust the armrests, but at this price point I can’t complain

Helpful?

reply from True Customer Service

Thank you for taking the time to leave a review. We appreciate your purchase and love the feedback because we are always looking to improve our products based on what the customers want! Please let us know if you need assistance in the future at 800-379-9773 or service@trueinnovations.com.

Apr 28, 2026

anonymous

1 out of 5 stars review

Bolts labeled “H” do not fit underside of chair. Assembly becomes impossible without getting bigger bolts

Helpful?

reply from True Customer Service

Thank you for taking the time to let us know about your experience. We value your opinion and are reviewing the problem you are describing regarding the bolt not fitting. We have a customer support team that can troubleshoot and assist with this issue. Please do not hesitate to reach out for further support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Jul 7, 2024

4 out of 5 stars review

Verified Purchase

Office chair

The chair could be a little more comfortable. The back of my thighs hurt after sitting on it for a while.

Helpful?

reply from True Customer Service

Thank you for sharing your feedback regarding our office chair. We apologize that it did not meet your expectations in terms of comfort. At our company, we offer a wide range of chairs with varying features and designs to suit different preferences and needs. We would be happy to recommend some options that may better suit your needs. Please feel free to contact our customer service team at 800-379-9773 or service@trueinnovations.com for further assistance.

Apr 27, 2026

Mike E

5 out of 5 stars review

Easy

This was my 4th Serra Professional Office chair. Easy to assemble. Looking forward to some naps in this chair.

Review from Living Style Group

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Aug 20, 2024

EJ48

5 out of 5 stars review

Verified Purchase

Great chair for the money

We have been very satisfied with this chair. Four great-grandsons (oldest 9) had fun putting it together.

Helpful?

reply from True Customer Service

Thank you for taking the time to review your office chair. We appreciate your positive feedback and are here if you need assistance. Please contact our customer service team at 800-379-9773 or service@trueinnovations.com.

Apr 27, 2026

Tim M

5 out of 5 stars review

Repeat customer

My 3rd one I’ve bought. Any time someone needs a new chair, this is the go to. Price is right, and very comfortable

Review from Living Style Group

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Feb 2, 2025

Jbdrago

3 out of 5 stars review

Verified Purchase

Should have passed.

Already squeaking after first week. Comfortable but already feels like I have to very gentle with it.

Helpful?

reply from True Customer Service

Thank you for taking the time to let us know about your experience. We value your opinion and are reviewing the problem you are describing. Please do not hesitate to contact us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST. so that we can further assist you with this issue.