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Customer reviews for Serta Mid-Back Office Chair With Mesh Accents And Memory Foam for
Serta Mid-Back Office Chair With Mesh Accents And Memory Foam
4.5 out of 5 stars
stars1,120 ratings456 reviews
  1. 5 stars74% (830)
  2. 4 stars12% (133)
  3. 3 stars5% (53)
  4. 2 stars3% (39)
  5. 1 star6% (65)

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Showing 171-180 of 456 reviews
Mar 5, 2024
Todd T
3 out of 5 stars review

Verified Purchase

Office chair

Its a nice chair. But, not very comfortable. Something isn't right about the way it sits.

Helpful?2VORESHV2JMC15252455294
reply from True Customer Service

Thank you for taking the time to share your feedback about our office chair. We appreciate your business and we are glad to hear that the chair is nice, despite not being comfortable. If there are any areas where you feel we can improve, please let us know. Please don't hesitate to contact us at 800-379-9773 or service@trueinnovations.com.

Nov 3, 2023
Lesli
4 out of 5 stars review

Verified Purchase

Nice

Comfortable chair, easy to assemble

Helpful?2VORESHV2JMC15252455294
reply from True Customer Service

Thank you for your review, Lesli. We really appreciate you taking the time to leave feedback. We are happy to hear that you like your chair and hope it will work well for you for a long time. Our customer service representatives can be reached at service@trueinnovations.com or 800-379-9773 if you need assistance in the future.

Feb 24, 2024
don
5 out of 5 stars review

Verified Purchase

Office chair

Very comfortable, and sturdy chair.

Helpful?2VORESHV2JMC15252455294
reply from True Customer Service

Thank you for sharing your positive experience with our office chair. We are thrilled to hear that it has met your expectations in terms of comfort and quality. Your review means a lot to us, and we look forward to providing you with excellent service in the future. Please contact us at 800-379-9773 or service@trueinnovations.com if you need assistance with your chair.

Jan 12, 2025
Erich
5 out of 5 stars review

Verified Purchase

Soft and comfortable

Nicer than I expected. Soft and comfortable. Good chair for a home office.

Helpful?2VORESHV2JMC15252455294
reply from True Customer Service

Thank you for your kind review! We're thrilled to hear that the chair exceeded your expectations and that you find it soft, comfortable, and a great fit for your home office.If you have any questions or need assistance in the future, please don’t hesitate to contact our customer service team at 800-379-9773 or service@trueinnovations.com. Please be sure to reference your posted review so we can assist you more effectively. We appreciate your feedback and hope you enjoy your chair!

Oct 4, 2024
Laura Castillo
5 out of 5 stars review

Verified Purchase

Easy to put together

Looks great , it’s sturdy , comfortable and was very easy to put together

Helpful?2VORESHV2JMC15252455294
reply from True Customer Service

Thank you for taking the time to review your office chair. We are so happy to hear that the chair was easy to assemble and it is a good fit for your needs. We appreciate your positive feedback and are here if you need assistance. Please contact our customer service team at 800-379-9773 or service@trueinnovations.com.

Apr 9, 2025
BB
4 out of 5 stars review

Verified Purchase

Office Chair

not bad for the $$ but wish the seat had more padding.

Helpful?2VORESHV2JMC15252455294
reply from True Customer Service

Thank you for your feedback. Our customers’ comments and feedback are very important to us, as we are always looking to improve our products to better serve you. We will take in your suggestion for more padding into consideration. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Jun 29, 2024
SanT
3 out of 5 stars review

Verified Purchase

Not as soft and cushiony

It looks a good, and sturdy chair. Coming from Serta, I had expected more comfort than it gives.

Helpful?2VORESHV2JMC15252455294
reply from True Customer Service

Thank you for your feedback on the Office Chair. We appreciate your honesty about the pros and cons of the chair. We appreciate the helpful review, and we know other customers will appreciate your opinions. Please feel free to contact our customer service team at 800-379-9773 or service@trueinnovations.com if we can be of assistance in the future.

Nov 7, 2023
s Newton
5 out of 5 stars review

Verified Purchase

Great buy

excellent product for the price

Helpful?2VORESHV2JMC15252455294
reply from True Customer Service

Thank you for your review of this Serta chair. We are happy to hear that you found a great chair at a great price. We are glad that you like the chair and hope it will serve you well for a long time. Please contact our customer service team at 800-379-9773 or service@trueinnovations.com if you need assistance.

Jan 3, 2025
L Turner
5 out of 5 stars review

Verified Purchase

Office Chair

Purchase chair for my wife's home office. She absolutely loves it.

Helpful?2VORESHV2JMC15252455294
reply from True Customer Service

Thank you for your kind review! We're thrilled to hear that your wife loves her new chair and that it's a great fit for her home office. If you ever have any questions or need assistance, don’t hesitate to reach out to our customer service team at 800-379-9773 or service@trueinnovations.com. Wishing you both many comfortable workdays ahead!

Oct 15, 2024
Mary Ellen
5 out of 5 stars review

Verified Purchase

So so comfortable

Easy to assemble, so comfortable

Helpful?2VORESHV2JMC15252455294
reply from True Customer Service

Thank you for sharing your positive experience with our office chair. We are thrilled to hear that you found the chair comfortable and easy to assemble. Our team is always working hard to provide our customers with a quality product that meets their needs and expectations. Please contact us at 800-379-9773 or service@trueinnovations.com if you need assistance with your chair. Thanks again for your review and we look forward to serving you in the future.