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Customer reviews for Serta Mid-Back Office Chair With Mesh Accents And Memory Foam for
Serta Mid-Back Office Chair With Mesh Accents And Memory Foam
4.6 out of 5 stars
stars
2,590 ratings1,018 reviews
  1. 5 stars75% (1,949)
  2. 4 stars15% (399)
  3. 3 stars4% (108)
  4. 2 stars2% (53)
  5. 1 star3% (81)

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Showing 171-180 of 1,018 reviews
Jul 26, 2026
Reviewer name: Rudolph S
5 out of 5 stars
5 out of 5 stars review

Just bought 2nd one

I got just over 2 years of use from the first one and replaced with the same one. Only issue with the old was wear of materials from daily use 10 hours or more per day. Tried other chairs and the lift would fail due to being 250lbs. This one held up for the 2 years and was still working. I hope to get the same from the new chair.

Review from Living Style Group
Helpful?2VORESHV2JMC15252455294
Jul 31, 2026
Reviewer name: Sarah S
3 out of 5 stars
3 out of 5 stars review

i haven’t used it yet

i haven’t used it yet this is what it took me to when i scanned the QR for the warranty. how are we supposed to review it when we first get it ? also the build instructions for connecting the back of the chair to the arms (steps 6-7) need some reworking. does not make sense to lay the back down to connect the bottom holes, they don’t line up and you have to maneuver it in a way that just barely works.

Review from Living Style Group
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Aug 1, 2026
Reviewer name: Douglas R
4 out of 5 stars
4 out of 5 stars review

Serra Office Chair

So far I put it together and the arms are nice but the support the arms give to the back of the chair don’t seem to be strong enough. In due time will tell. Could be the way the 2 bolts are held together by the back of chair. All in all Nice looking chair.

Review from Living Style Group
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Jul 26, 2026
Reviewer name: Earionna W
5 out of 5 stars
5 out of 5 stars review

New WFH Office Chair

So far so good, we are three days in. I’m a little on the plus side so this chair is amazingly comfortable and spacious. It gives great back, hip and waist support. I think the arm rest could be just a smidge higher but needless to say I’ll be purchasing one for my 91 yr old grandmother.

Review from Living Style Group
Helpful?2VORESHV2JMC15252455294
Jul 31, 2026
Reviewer name: Adriana G
5 out of 5 stars
5 out of 5 stars review

Comfy chair

I haven’t had this chair for very long, but I noticed an immediate difference the first time I sat in it compared to the chair I was replacing. I work from home and recently went back to school, so I’m spending 12+ hours a day at my desk. My old chair was really starting to take a toll on my lower back and hips. I bought this chair while it was on sale, and honestly, I expected it to be too good to be true because of the price. I’m so glad I decided to give it a chance. It’s comfortable, supportive, and has already provided noticeable relief. If it continues to hold up over time, it’ll easily be one of the best purchases I’ve made for my workspace.

Review from Living Style Group
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Jul 11, 2026
Reviewer name: Anthony S
3 out of 5 stars
3 out of 5 stars review

Okay for an office chair

Biggest gripe is the back rest size. Not large enough to set my head against it while still facing forward (i.e., i am looking up at the ceiling when i rest my head on it). The hand rests are fixed and make it unfavorable for scooting in closer to table tops. Otherwise, it is far more comfortable than any old school chair.

Review from Living Style Group
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Jul 22, 2026
Reviewer name: Lawrence P
4 out of 5 stars
4 out of 5 stars review

Just got it

Just finished putting the chair together. Took about 10 minutes. Easy pesy. Good instructions comes with all the tools you need. Almost harder to get it out of the box than it was to put together. I will follow up after I get some use out of the chair. First impressions “Good Chair”

Review from Living Style Group
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Jan 16, 2026
Reviewer name: Mera
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Good choice

Very comfortable chair

Helpful?2VORESHV2JMC15252455294
reply from True Customer Service

Thank you for taking the time to provide a product review. Our customers' comments and feedback on our products are very important to us, and we’re happy to hear that you really enjoy the long-lasting comfort this chair provides. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Aug 28, 2026
Reviewer name: Mary H
5 out of 5 stars
5 out of 5 stars review

I have bought 3

Use them for breakfast table chairs. They spin and rock so can use for TV watching also. On wheels so can easily move around for multiple uses. I now have 3 of them.

Review from Living Style Group
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Aug 9, 2026
Reviewer name: Sandra R
5 out of 5 stars
5 out of 5 stars review

Great Quality and Very Comfortable

I’m very happy with my new Serta chair. It’s comfortable, sturdy, and feels very well made. It was easy to set up and provides great support. I’m very satisfied with my purchase and would definitely recommend it!

Review from Living Style Group
Helpful?2VORESHV2JMC15252455294