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Customer reviews for Serta Mid-Back Office Chair With Mesh Accents And Memory Foam for
Serta Mid-Back Office Chair With Mesh Accents And Memory Foam
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4.6 out of 5 stars
stars
2,590 ratings1,018 reviews
  1. 5 stars75% (1,949)
  2. 4 stars15% (399)
  3. 3 stars4% (108)
  4. 2 stars2% (53)
  5. 1 star3% (81)

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Showing 161-170 of 1,018 reviews
Jan 19, 2024
Reviewer name: Danielle Sumpman
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Amazing chair, very happy with this purchase

This chair is great! We use it for our desk and also when we game & it helps our backs so much!! We are so happy with this purchase and are considering buying a second chair

Helpful?2VORESHV2JMC15252455294
reply from True Customer Service

We greatly appreciate your positive feedback regarding Serta's Office Chair. It's wonderful to hear that the chair has met your expectations. We take pride in providing our customers with top-quality products and are delighted to have been able to contribute to your comfort while you game. Your review means a lot to us, and we look forward to providing you with excellent service in the future. Please reach out to our service team at service@trueinnovations.com or 800-379-9773 if you need assistance with your chair. We appreciate your purchase, thank you for being a valued customer.

Aug 17, 2025
Reviewer name: Laura
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Nice chair

Put this chair together (not difficult) and was pleasantly surprised at how nice it was considering the cost. Very sturdy and comfortable, rolls nicely even on carpet. I wish I would've bought 2 while they were on sale

Helpful?2VORESHV2JMC15252455294
reply from True Customer Service

Thank you for taking the time to provide a product review. Our customers' comments and feedback on our products are very important to us, and we’re very glad to hear that you love the chair so much you want another one. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Jan 12, 2024
Reviewer name: MattF
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Nice chair

Great price for a comfortable office chair. The materials seem to be high quality. Assembly was easy enough with the supplied hardware and tools. The padding is very comfortable with good support.

Helpful?2VORESHV2JMC15252455294
reply from True Customer Service

Thank you for taking the time to leave a review. We appreciate your purchase and love the feedback because we are always looking to improve our products based on what the customers want! Please let us know if you need assistance in the future at service@trueinnovations.com or 800-379-9773.

Sep 13, 2026
Reviewer name: Tonia P
5 out of 5 stars
5 out of 5 stars review

Serta office chair

SERTA black leather office chair, very comfortable nice lower back support simple enough to put together can be done with one person do not regret this purchase at all

Review from Living Style Group
Helpful?2VORESHV2JMC15252455294
Aug 26, 2025
Reviewer name: Sherry
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Serta desk hair

Chair is nice & comfortable. My only complaint it will not slide under my desk. I have the seat as low as it will go but it still needs to go down a few more inches to slide under my desk.

Helpful?2VORESHV2JMC15252455294
reply from True Customer Service

Thank you for taking the time to give us your thoughts. We value your opinion and are reviewing your suggestion. We are sorry that it did not fully meet your expectations but are glad it is comfortable overall. Please do not hesitate to reach out for support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Sep 7, 2026
Reviewer name: Robin R
5 out of 5 stars
5 out of 5 stars review

So comfortable

This chair is the most comfortable office chair I have ever had. The lumbar support is amazing. I am short and the top of the chair back is the perfect height for neck support for me.

Review from Living Style Group
Helpful?2VORESHV2JMC15252455294
Aug 23, 2025
Reviewer name: Stan
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Buy

Great buy, is it perfect? No, but for $80 in store, it’s comfortable and decently made. I had a nearly identical chair under a different name that lasted a long time hopefully this will too.

Helpful?2VORESHV2JMC15252455294
reply from True Customer Service

Thank you for your feedback. Our customers’ comments and feedback are very important to us, as we are always looking to improve our products to better serve you. We are very happy that your chair has been perfect for what you needed. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Sep 1, 2026
Reviewer name: Lindsey L
5 out of 5 stars
5 out of 5 stars review

SO COMFY

I have sciatica caused by a herniated disc. Normally other chairs make me squirmy after about 30mins of sitting. But this chair makes me forget I have back issues

Review from Living Style Group
Helpful?2VORESHV2JMC15252455294
Jul 31, 2026
Reviewer name: GAPch
2 out of 5 stars
2 out of 5 stars review

Terrible for Posture

We cannot find any way to make this chair-back "straighten up" so that you can actually sit up straight in it. It does adjust somewhat, but the amount it adjusts is negligible, and does not allow us to sit up as straight as we need to, to be comfortable sitting at a desk without having to use a cushion to bridge the gap. It will be returned.

Helpful?2VORESHV2JMC15252455294
reply from True Customer Service

Thank you for taking the time to give us your thoughts. We value your opinion and are reviewing your suggestion regarding the comfort of this chair. We are sorry ort hear it was not a good fit for what you needed. If you need additional service on it, please do not hesitate to reach out for support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Jul 10, 2026
Reviewer name: Dalimar V
4 out of 5 stars
4 out of 5 stars review

First office chair

Initially got it cuz it was on sale and had heard good things about the brand. Instructions were fairly easy to follow, had a few hiccups here and there but that due from my part not the instructions fault. Assembling takes about 40 minutes to an hour at most. I'm very happy with my purchase this far and it's also very comfy

Review from Living Style Group
Helpful?2VORESHV2JMC15252455294