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Customer reviews for Serta Mid-Back Office Chair With Mesh Accents And Memory Foam for
Serta Mid-Back Office Chair With Mesh Accents And Memory Foam
4.6 out of 5 stars
stars
2,590 ratings1,018 reviews
  1. 5 stars75% (1,949)
  2. 4 stars15% (399)
  3. 3 stars4% (108)
  4. 2 stars2% (53)
  5. 1 star3% (81)

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Showing 141-150 of 1,018 reviews
Aug 29, 2026
Reviewer name: Luis G
3 out of 5 stars
3 out of 5 stars review

Easy build

Ill edit this in the future if possible. The build was easy and steaight forward with labeled parts, all separated in the plastic. I just built it so I dont know how itll last or how vomfy it is. But it looks good. I wish it had more tilt but its not bad.

Review from Living Style Group
Helpful?2VORESHV2JMC15252455294
Aug 27, 2026
Reviewer name: anonymous
2 out of 5 stars
2 out of 5 stars review

SEAT IS HARD AS A BRICK

I have no idea why there are so many excellent reviews for this chair. It is VERY FIRM and extremely uncomfortable. I am sitting on a cushion that I bought to help with the situation and it is not helping at all. I am so mad at myself for trusting this chair and throwing out my old one. I want my old chair back. Sitting in this thing all day to work is unbearable.

Helpful?2VORESHV2JMC15252455294
reply from True Customer Service

Thank you for taking the time to let us know about your experience. We value your opinion and are reviewing the problem you are describing regarding the comfort of the seat cushion. This is something that our customer service team can assist with. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Aug 18, 2026
Reviewer name: Michaek H
5 out of 5 stars
5 out of 5 stars review

Soft and Durable

Still very new, but the comfort of this chair is amazing for this price point. I have purchased countless dozens over the years at work, and this this one is on par with higher end models I’ve used before. Time will tell if it stands up to daily use, but for my home office needs, this chair appears to be just the ticket!

Review from Living Style Group
Helpful?2VORESHV2JMC15252455294
Aug 15, 2026
Reviewer name: Janiah T
4 out of 5 stars
4 out of 5 stars review

2nd chair

First chair we bought about a year and a half ago and it still works great, no wrinkles, tears or stretching. We’re just now able to buy a second one because it’s the only decent one around here you can pick up in person and not spend more than your utility bill on it. Thanks serta!

Review from Living Style Group
Helpful?2VORESHV2JMC15252455294
Aug 25, 2026
Reviewer name: Jeff C
3 out of 5 stars
3 out of 5 stars review

Decent Chair

Good quality for the price. Easy to put together with good instructions. First try sitting in it - Padding and material is comfortable, however, it leans slightly forward giving me the feeling that I’m gonna slide off. I may be battling having to constantly adjust myself. It feels like neutral position should be another 10 degrees back so I am not a huge fan of that part. If it weren’t for that, I’d have given it 4 stars.

Review from Living Style Group
Helpful?2VORESHV2JMC15252455294
Aug 7, 2026
Reviewer name: Johnny J
5 out of 5 stars
5 out of 5 stars review

Love My Upgrade!

Replacing a 10 year old Serta that’s seen it better days but still worthy of being a shop chair! This was easy to put together and very comfortable. And Sam’s had a great price on it so very happy with my purchase. Serta makes great office chairs at an affordable price!

Review from Living Style Group
Helpful?2VORESHV2JMC15252455294
Aug 19, 2026
Reviewer name: Disappointed
3 out of 5 stars
3 out of 5 stars review

Buyer Beware

Assembly was straight forward and the chair looks great once assembled but buyer beware, the back of the chair leans forward when in the normal upright and locked position and the seat depth is several inches shorter than the dimension(s) on the website. The photo in the listing shows the back of the chair leaned back slightly in the normal locked position but that is inaccurate as it is actually leaning forward slightly. The fact the seat depth is so short and the seat back is leaned forward makes this chair rather uncomfortable and pretty much unusable for any period of time.

Helpful?2VORESHV2JMC15252455294
reply from True Customer Service

Thank you for taking the time to let us know about your experience. We value your opinion and are reviewing the problem you are describing regarding the comfort of this model. We are sorry to hear about the issues you have come across and have a customer support team that can assist. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Aug 2, 2026
Reviewer name: Adrian J
5 out of 5 stars
5 out of 5 stars review

Perfect for the office

Really happy with my Serta Professional Office Chair! It’s comfortable, supportive, and feels very well made. The cushioning is great for long hours at the desk, and it has a clean, professional look. Overall, a great chair for the price and definitely worth it!

Review from Living Style Group
Helpful?2VORESHV2JMC15252455294
Jul 30, 2025
Reviewer name: Katelyn
5 out of 5 stars
5 out of 5 stars review

Buy this chair

This chair is a wonderful addition to my work-from-home area. It is so comfortable and was easy to put together. I recommend it to everyone looking for a new office chair!

Helpful?2VORESHV2JMC15252455294
Jun 10, 2025
Reviewer name: Lynette
1 out of 5 stars
1 out of 5 stars review

Doesn't last forever

Purchased this chair 2 years ago and the seam is starting to ravel. I am a normal sized person and the chair is used maybe 4 hours a day 3-4 days a week.

Helpful?2VORESHV2JMC15252455294
reply from True Customer Service

Thank you for taking the time to let us know about your experience. We value your opinion and are reviewing the problem you are describing. We are also very sorry to hear about the condition of your chair and would like to assist if you are interested. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.