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Customer reviews for Serta Mid-Back Office Chair With Mesh Accents And Memory Foam for
Serta Mid-Back Office Chair With Mesh Accents And Memory Foam
4.5 out of 5 stars
stars
1,491 ratings590 reviews
  1. 5 stars75% (1,112)
  2. 4 stars13% (199)
  3. 3 stars5% (69)
  4. 2 stars3% (42)
  5. 1 star5% (69)

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Showing 141-150 of 590 reviews
Jan 19, 2024
Danielle Sumpman
5 out of 5 stars review

Verified Purchase

Amazing chair, very happy with this purchase

This chair is great! We use it for our desk and also when we game & it helps our backs so much!! We are so happy with this purchase and are considering buying a second chair

Helpful?2VORESHV2JMC15252455294
reply from True Customer Service

We greatly appreciate your positive feedback regarding Serta's Office Chair. It's wonderful to hear that the chair has met your expectations. We take pride in providing our customers with top-quality products and are delighted to have been able to contribute to your comfort while you game. Your review means a lot to us, and we look forward to providing you with excellent service in the future. Please reach out to our service team at service@trueinnovations.com or 800-379-9773 if you need assistance with your chair. We appreciate your purchase, thank you for being a valued customer.

Jul 10, 2026
Brooke M
4 out of 5 stars review

Just purchased hopeful

I had to take the arms off and the bottom plate off because I had them backward the first time. One of the screws stripped out but I was able to secure it for now.

Review from Living Style Group
Helpful?2VORESHV2JMC15252455294
Feb 29, 2024
Sace
4 out of 5 stars review

Verified Purchase

Good chair

Quality material is why I rated it at 4. Would have been higher, but the chair sits a little forward. Get what you pay for version, there aren’t any levers to adjust it. All in all, good chair. Would buy again.

Helpful?2VORESHV2JMC15252455294
reply from True Customer Service

Thank you for your review of Serta Mid-Back Office Chair, Sace. We are sorry to hear that the chair sits at an uncomfortable angle. Please feel free to contact our customer service department at 800-379-9773 or service@trueinnovations.com if you think you may need replacement parts to adjust the angle of the chair.

Jul 16, 2026
Gary A
5 out of 5 stars review

Easy Setup and Very Comfortable

This was very easy to put together with the included tools. It’s only been a few days, but it’s much more comfortable than the chair this one replaced.

Review from Living Style Group
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Jul 4, 2026
Prabha S
4 out of 5 stars review

Chair

The box was very hard to open Also the instructions for fixing the back is to the seat is not correct If you lay down the back on the seat the bottom hole doesn’t align

Review from Living Style Group
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Jul 18, 2026
John W
5 out of 5 stars review

Great chair

It's a great chair. Comfortable and affordable. One issue, the seat was labled incorrectly, so when I put the adjuster on it would not tilt. I took off the adjuster, turned it around and now works as it is supposed to work.

Review from Living Style Group
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Jul 12, 2026
Aric W
5 out of 5 stars review

Great chair! Very comfortable!

Sturdy chair! Very comfortable! Great support in the seat! I use mine for hour long meditations to sit upright! Part of the reason I got it, my old chair would start making me sore after about 30 minutes! This one is great!

Review from Living Style Group
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Aug 17, 2024
Jay
4 out of 5 stars review

Verified Purchase

Comfy Chair

easy online shopping, the app wasn't working but I was helped at pick up. Product was easy to put together but there was a small defect in the back of the chair.

Helpful?2VORESHV2JMC15252455294
reply from True Customer Service

Thank you for sharing your experience. We are sorry to hear that your chair is having problems. Please contact our customer service team at 800-379-9773 or service@trueinnovations.com so that we can determine the best replacement part to get your chair in great condition.

Jul 16, 2026
Tri B
4 out of 5 stars review

Easy to assemble, good looking chair.

Good quality chair, has decent functionality and the style is good. Straightforward assembly. Will have to use a bit longer to make a decision on the comfort and durability, but at the moment it seems pretty good.

Review from Living Style Group
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Jun 30, 2026
Roseann G
5 out of 5 stars review

Wonderful!!!

It is very hard to find my body a chair that actually fits my needs but Serta has done it!!! I don't think I will ever buy another chair but this one.

Review from Living Style Group
Helpful?2VORESHV2JMC15252455294