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Customer reviews for Serta Mid-Back Office Chair With Mesh Accents And Memory Foam for
Serta Mid-Back Office Chair With Mesh Accents And Memory Foam
4.5 out of 5 stars
stars1,120 ratings456 reviews
  1. 5 stars74% (830)
  2. 4 stars12% (133)
  3. 3 stars5% (53)
  4. 2 stars3% (39)
  5. 1 star6% (65)

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Showing 141-150 of 456 reviews
Jul 11, 2025
Rmarquez
5 out of 5 stars review

Verified Purchase

thats what i need it

wonderful

Helpful?2VORESHV2JMC15252455294
reply from True Customer Service

Thank you for taking the time to provide a product review. Our customers' comments and feedback on our products are very important to us, and we’re happy to hear that you found exactly what you were looking for. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Aug 26, 2025
CrystalBluHou
5 out of 5 stars review

Verified Purchase

Game like a Boss- Manager Style

Great gaming chair

Helpful?2VORESHV2JMC15252455294
reply from True Customer Service

Thank you for your feedback. Our customers’ comments and feedback are very important to us, as we are always looking to improve our products to better serve you. We are so pleased to hear that you love the chair so much and find it as versatile and comfortable as a gaming chair. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Aug 25, 2025
Lex
4 out of 5 stars review

Verified Purchase

Office chair

It’s great for the price

Helpful?2VORESHV2JMC15252455294
reply from True Customer Service

Thank you for taking the time to give us your thoughts. We value your opinion and are happy that this chair met your expectations. Please do not hesitate to reach out for support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Sep 13, 2025
MW
4 out of 5 stars review

Verified Purchase

Bonded leather, ugh

Bonded leather, ugh

Helpful?2VORESHV2JMC15252455294
reply from True Customer Service

Thank you for taking the time to give us your thoughts. We value your opinion and are reviewing your feedback regarding the bonded leather. If you need additional service on your chair, please do not hesitate to reach out for support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Mar 29, 2026
Favio V
5 out of 5 stars review

Great product for great price

This is our 2nd Serra office chair since my wife and I work from home. I had to buy this one because the first one we purchased started going down on its own. But that works out for my wife since she prefers the chair all the way down.

Review from Living Style Group
Helpful?2VORESHV2JMC15252455294
Mar 25, 2026
Davina R
5 out of 5 stars review

Comfort and support

I received new chair as a gift from my better half. I work from home and use my chair 5-6 days a week. After working from home for five years, and having beck and back issues (procrastinating surgery)it was time. I am loving this chair so far.

Review from Living Style Group
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Apr 4, 2026
Victoria S
4 out of 5 stars review

Bang for your buck

Bought this on a whim and I like it better than I thought I would. It was a two-person job to put together, but it is quite comfortable for the price point.

Review from Living Style Group
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Apr 21, 2025
CleverNickname
1 out of 5 stars review

Short seat

I have the older version of this chair and it was comfortable but falling apart after several years, so i was going to replace it with the newer version, however, the seat depth is a few inches shorter than the previous version and it made the seat too uncomfortable to keep. I like having more of my legs supported by a chair and thats not the case with this one. There was plenty of padding so that part was fine, but i couldnt stand how short the seat section was so i returned it. If you're making it through this life with less vertical reach than others, this could be the chair for you and if so, i hope you and this chair will stay together as long as possible and have lots of cherished memories together. As for me and my average height, it didnt work out and we went our separate ways. Amd if you're average height or more, I'd suggest you swipe to the next chair to save yourself some grief.

Helpful?2VORESHV2JMC15252455294
reply from True Customer Service

Thank you for taking the time to let us know about your experience. We value your opinion and are reviewing the problem you are describing. We are sorry to hear that this chair did not work out for you. Our customers’ comments and feedback are very important to us, as we are always looking to improve our products to better serve you. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Apr 13, 2025
ashley
1 out of 5 stars review

They cut corners at your expense

Dont waste your money. They cut corners. this chair used to be better, for the same price. They chopped out here and there to save money. The bottom portion is so short, that half your legs feel like they are dangling off, almost like your sliding off. Why couldnt they have made the bottom part 4-8 inches longer for a more comfortable seat. Thats my main issue with the chair. I will be returning this asap. I would have spent more on the chair if they had just left the bottom part alone or made it longer. I used to buy these all the time and I dont remember this issue, ever. Literally half my leg is hanging off the edge, slanted down so its not comfortable to sit in.

Helpful?2VORESHV2JMC15252455294
reply from True Customer Service

Thank you for your feedback. Our customers’ comments and feedback are very important to us, as we are always looking to improve our products to better serve you. We value your opinion and are reviewing your suggestions. We are sorry to hear that this chair didn't work out for you. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Mar 15, 2025
edriejk
5 out of 5 stars review

Verified Purchase

Comfortable and affordable

This chair is more comfortable than my last one which had suddenly collapsed, for 3 reasons: it is more cushiony, the back extends up far enough to be a headrest, and the seat length is adequate (unlike my last chair, which had an adjustable seat that always wound up with the shortest seat position, no matter how many times I extended it). And the price was good. I just got it, so I can't say how long it will last, but if it lasts as long as my last one, I'd buy it again.

Helpful?2VORESHV2JMC15252455294
reply from True Customer Service

Thank you for your feedback about our Serta Mid-Back Office Chair. Our goal is to provide a quality product and an excellent experience, so it is amazing to hear that your chair has been a complete upgrade form your last one in terms of comfort and support. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.