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Customer reviews for Serta Mid-Back Office Chair With Mesh Accents And Memory Foam for
Serta Mid-Back Office Chair With Mesh Accents And Memory Foam
4.6 out of 5 stars
stars
2,590 ratings1,018 reviews
  1. 5 stars75% (1,949)
  2. 4 stars15% (399)
  3. 3 stars4% (108)
  4. 2 stars2% (53)
  5. 1 star3% (81)

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Showing 131-140 of 1,018 reviews
Jun 29, 2024
Reviewer name: SanT
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Not as soft and cushiony

It looks a good, and sturdy chair. Coming from Serta, I had expected more comfort than it gives.

Helpful?2VORESHV2JMC15252455294
reply from True Customer Service

Thank you for your feedback on the Office Chair. We appreciate your honesty about the pros and cons of the chair. We appreciate the helpful review, and we know other customers will appreciate your opinions. Please feel free to contact our customer service team at 800-379-9773 or service@trueinnovations.com if we can be of assistance in the future.

Sep 8, 2024
Reviewer name: Jack
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Sit down

Its not worth more than i paid

Helpful?2VORESHV2JMC15252455294
reply from True Customer Service

Thank you for your feedback on the Office Chair. We appreciate your honesty about the pros and cons of the chair. Please feel free to contact our customer service team at 800-379-9773 or service@trueinnovations.com if we can be of assistance in the future.

Aug 10, 2026
Reviewer name: Bryan P
5 out of 5 stars
5 out of 5 stars review

Highly Comfortable and Easy to Adjust

Improved Comment (polished, professional, manufacturer‑ready) The Serta professional office chair delivers exceptional comfort and support. The cushioning feels premium, and the chair rotates and adjusts smoothly, making it easy to find the perfect seating position. This has been the most comfortable office chair I’ve purchased, and it has noticeably improved my daily work experience.

Review from Living Style Group
Helpful?2VORESHV2JMC15252455294
Aug 24, 2026
Reviewer name: Jennifer S
5 out of 5 stars
5 out of 5 stars review

Very comfortable

I purchase try at my office in place of a chair I’ve had for years. I needed Home with more support for my neck and my back. This one is very comfortable. It’s still new so if anything changes, I’ll post another review for right now, I like this chair a lot.

Review from Living Style Group
Helpful?2VORESHV2JMC15252455294
Aug 20, 2026
Reviewer name: Zachary S
5 out of 5 stars
5 out of 5 stars review

Solid and Comfortable

I feel safe in this chair. You know how some office chairs leave you wondering if you’ll stay upright the whole time? Yeah, this one won’t do that. It is sturdy and extremely comfortable. As a person with a lot of virtual meetings, some of which frequently exceed two hours in length, I feel confident that this chair will keep me comfortable.

Review from Living Style Group
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Aug 29, 2026
Reviewer name: Joann C
4 out of 5 stars
4 out of 5 stars review

JFchair

All instruments were clear and concise with the exception of the tilt function. I can’t figure out how you can lock the chair in a tilt position. I have pulled the handle out as instructed but it does not lock in a tilt position. Overall the product is satisfactory for its price.

Review from Living Style Group
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Aug 19, 2026
Reviewer name: Mark O
4 out of 5 stars
4 out of 5 stars review

Office Chair Review

I’ve been VERY curious how the “plugs” would fare since two previous chairs couldn’t keep their (screw) plugs in place. Not even 24 hours since assembling the new chair, one of the 8 plugs has already fallen out (and I hammered them all in so that they’d be in tight). I guess I’m just too expectant/picky that the plugs should stay IN? Otherwise, I like the chair.

Review from Living Style Group
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Aug 4, 2026
Reviewer name: Heather A
5 out of 5 stars
5 out of 5 stars review

Comfy and affordable.

This chair has excellent support for the price I paid. The chair was very easy to put together. Sleek design. Appropriately detailed and modern look for the price. Received many compliments from my coworkers and told them where to purchase for a great price.

Review from Living Style Group
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Aug 5, 2026
Reviewer name: Justin A
4 out of 5 stars
4 out of 5 stars review

Great replacement for my old

Got this as a replacement for my old chair that was 14 years old. I was in need of an upgrade. Very comfortable and easy to put together. The arms have a cushion and I knocked a star off because the arm cushion is superficial and full of air not real cushion as when I use it air always escapes from them and they aren’t as cushy as they appeared because of the missing cushion.

Review from Living Style Group
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Aug 12, 2026
Reviewer name: Renee P
5 out of 5 stars
5 out of 5 stars review

Strong Comfort

Must be honest the price and brand really caught my attention. After it was assembled and I sat it was unexpectedly very comfortable. Almost took a nap. Feels like real leather ( it’s not ) but if you take care of it., I see this lasting beyond what maybe expected. Thank you for making it affordable!!!

Review from Living Style Group
Helpful?2VORESHV2JMC15252455294