Thank you for your feedback. Our customers’ comments and feedback are very important to us, as we are always looking to improve our products to better serve you. We are very pleased to hear how much you love your chair and the roominess of the seat. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

We appreciate you taking the time to share your experience with the chair. We’re sorry to hear that the quality didn’t meet your expectations and that you’re experiencing issues with the padding and armrest. Your feedback is valuable to us as we strive to improve the quality of our products.Our customer service team would like to assist you further to address these concerns. Please reach out to us at 800-379-9773 or service@trueinnovations.com. Be sure to reference your posted review when contacting us so we can provide the best support possible. Thank you for bringing this to our attention.

We greatly appreciate your positive feedback regarding Serta's Office Chair. It's wonderful to hear that the chair has met your expectations. We take pride in providing our customers with top-quality products and are delighted to have been able to contribute to your comfort while you game. Your review means a lot to us, and we look forward to providing you with excellent service in the future. Please reach out to our service team at service@trueinnovations.com or 800-379-9773 if you need assistance with your chair. We appreciate your purchase, thank you for being a valued customer.

Thank you for your review of Serta Mid-Back Office Chair, Sace. We are sorry to hear that the chair sits at an uncomfortable angle. Please feel free to contact our customer service department at 800-379-9773 or service@trueinnovations.com if you think you may need replacement parts to adjust the angle of the chair.

Thank you for taking the time to leave a review. We appreciate your purchase and love the feedback because we are always looking to improve our products based on what the customers want! Please let us know if you need assistance in the future at service@trueinnovations.com or 800-379-9773.

Thank you for sharing your experience. We are sorry to hear that your chair is having problems. Please contact our customer service team at 800-379-9773 or service@trueinnovations.com so that we can determine the best replacement part to get your chair in great condition.