Customer reviews for Serta Mid-Back Office Chair With Mesh Accents And Memory Foam

Customer reviews for Serta Mid-Back Office Chair With Mesh Accents And Memory Foam for

Serta Mid-Back Office Chair With Mesh Accents And Memory Foam

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4.5 out of 5 stars

stars1,120 ratings456 reviews

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Showing 131-140 of 456 reviews

Feb 1, 2024

awerk

5 out of 5 stars review

Verified Purchase

Good Chair

I've purchased this chair for employees in our office many times. Everyone says it is comfortable. I haven't had to purchase replacements yet, so I'd say it holds up well. It's a great price and easy to put together.

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reply from True Customer Service

Thank you for taking the time to provide a product review. Our customers' comments and feedback on our products are very important to us, and we’re happy to hear that you like the product. Please don't hesitate to contact us if you ever need assistance by calling us at 800-379-9773 or emailing service@trueinnovations.com.

May 8, 2026

Destiny R

5 out of 5 stars review

I love it

This chair is super comfortable! I work at home and spend a lot of time sitting in front of a computer - this chair has helped so much. I highly recommend.

Review from Living Style Group

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Apr 17, 2026

Terese F

4 out of 5 stars review

Very comfortable!

A quality comfortable chair for a great price! Only problem is that it doesn't go low enough. I'm 5”5 and my feet barely touch the floor on the lowest setting. Would not be good for anyone shorter.

Review from Living Style Group

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Apr 20, 2026

Anthony L

5 out of 5 stars review

Relief

I had an older chair that the the pneumatic pump was gone. So primarily. at 6 foot, 5 feet tall, I was sitting with my knees in my chest. This new chair is great

Review from Living Style Group

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Jan 30, 2026

MICHAEL

4 out of 5 stars review

Good Chair. 1 flaw

Chair was easy to assemble. Chair sit very comfortable. This chair is replacing what looks like the same chair I bought from Sam's back in the 1990's . The only reason for 4 stars instead of 5 stars is the tilt feature. There is a tilt feature by screwing a knob on the seat base to either tighten the tilt or loosen the tilt, but it's useless, there is only about 1/2 inch tilt, and I have to keep continuous back pressure to retain the tilt as the seat rocks back and forth, so I am basically sitting straight up at all times. I'm going to see if I can swap the old seat base with the new base on the new chair to remedy this problem. In my mind I would think they could come up with a better idea in 30 years. If the old seat base will not swap, I unfortunately will have to return the chair, not being able to lean back is unacceptable.

Helpful?

reply from True Customer Service

Thank you for taking the time to let us know about your experience. We value your opinion and are reviewing the problem you are describing regarding the tilt function. We have a customer support team that an assist with troubleshooting as there is a knob under the seat cushion that allows for an easier recline. If that is not working, the part can be replaced as well if you are interested. Please do not hesitate to reach out for further support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Feb 27, 2026

CANDACE

4 out of 5 stars review

This is a well made quality chair. BUT put together it's huge. The arms which are integral to its stability make it near impossible to push under a table or desk. If it's lowered completely it will partially fit. The big problem for me is the pitch of the seat. It angles down in front which makes me constantly scooting back in. Problem could just be me. I'm a 5' 4” senior woman weighing 175 with short legs. The seat itself is just way too wide. Another problem for me is the seat gets too warm. I've been using a ventilated car seat thin cushion which helps. BUT it is a very nice chair; no complaint on the quality. I'm going to return; just way too big.

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reply from True Customer Service

Thank you for taking the time to let us know about your experience. We value your opinion and are reviewing the problem you are describing regarding the dimensions of the chair. We are very sorry to hear that this chair was a not a good fit for you but are glad that you appreciated the quality, nonetheless. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Aug 25, 2025

Lex

4 out of 5 stars review

Verified Purchase

Office chair

It’s great for the price

Helpful?

reply from True Customer Service

Thank you for taking the time to give us your thoughts. We value your opinion and are happy that this chair met your expectations. Please do not hesitate to reach out for support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Aug 13, 2025

Jay

5 out of 5 stars review

Verified Purchase

Fine

Bargan

Helpful?

reply from True Customer Service

Thank you for taking the time to provide a product review. Our customers' comments and feedback on our products are very important to us, and we’re glad to hear that you are happy with your chair. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Aug 9, 2025

Kamal singh Heer

5 out of 5 stars review

Verified Purchase

Good than i buy earlier.

Comfortable

Helpful?

reply from True Customer Service

Thank you for taking the time to provide a product review. Our customers' comments and feedback on our products are very important to us, and we’re happy to hear that you find your chair so comfortable. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

May 20, 2025

5 out of 5 stars review

Verified Purchase

Great Chair

Very comfortable

Helpful?

reply from True Customer Service

Thank you for taking the time to provide a product review. Our customers' comments and feedback on our products are very important to us, and we’re happy to hear that your chair is very comfortable for you. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.