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Customer reviews for Serta Mid-Back Office Chair With Mesh Accents And Memory Foam for
Serta Mid-Back Office Chair With Mesh Accents And Memory Foam
4.5 out of 5 stars
stars1,120 ratings456 reviews
  1. 5 stars74% (830)
  2. 4 stars12% (133)
  3. 3 stars5% (53)
  4. 2 stars3% (39)
  5. 1 star6% (65)

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Showing 111-120 of 456 reviews
Jul 23, 2025
LimaSam
5 out of 5 stars review

Verified Purchase

Great price for a very nice chair!

Easy to assemble and the comfort is excellent for the price!

Helpful?2VORESHV2JMC15252455294
reply from True Customer Service

Thank you for your feedback. Our customers’ comments and feedback are very important to us, as we are always looking to improve our products to better serve you. We are very pleased to hear that your chair is so comfortable for you and that the quality met your expectations. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Jun 28, 2025
REH
5 out of 5 stars review

Verified Purchase

Great value

Very comfortable and easy to assemble. A great value for the price!

Helpful?2VORESHV2JMC15252455294
reply from True Customer Service

Thank you for taking the time to give us your thoughts. We value your opinion and are so pleased to hear that your chair is both comfortable and was a breeze to put together. Please do not hesitate to reach out for support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Sep 3, 2025
PAUL
1 out of 5 stars review

Poor Quality

I purchased this chair 14 months ago and the seat cushion has failed twice; both times at a seam. They replaced the cushion the first time under warranty, however, since it is now over a year old, they want me to pay for the second replacement. For what it's worth, I'm 5'10" and weight 170 pounds. I would think that I would not be that much of a challenge to support. I recommend you avoid this product.

Helpful?2VORESHV2JMC15252455294
reply from True Customer Service

Thank you for taking the time to let us know about your experience. We value your opinion and are reviewing the problem you are describing. We are very sorry to hear about the condition of your chair and would like a chance to assist if you are interested. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Oct 5, 2025
Gary
5 out of 5 stars review

Verified Purchase

Chair

Good chair

Helpful?2VORESHV2JMC15252455294
reply from True Customer Service

Thank you for taking the time to provide a product review. Our customers' comments and feedback on our products are very important to us, and we’re very pleased to know that this chair is a five-star quality item for you. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Jan 16, 2026
Mera
5 out of 5 stars review

Verified Purchase

Good choice

Very comfortable chair

Helpful?2VORESHV2JMC15252455294
reply from True Customer Service

Thank you for taking the time to provide a product review. Our customers' comments and feedback on our products are very important to us, and we’re happy to hear that you really enjoy the long-lasting comfort this chair provides. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Apr 12, 2025
JAH
3 out of 5 stars review

Verified Purchase

A three star chair !

For the price it is a OK chair.

Helpful?2VORESHV2JMC15252455294
reply from True Customer Service

Thank you for your feedback. Our customers’ comments and feedback are very important to us, as we are always looking to improve our products to better serve you. We are happy that your chair is what you need for what you were looking for. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Dec 4, 2023
Michi B
5 out of 5 stars review

Verified Purchase

Fancy chair for the low

Such a nice chair, feels, looks, smells expensive but was not expensive at all.

Helpful?2VORESHV2JMC15252455294
reply from True Customer Service

Thank you for the 5-star review and for taking the time to share your positive experience with our office chair. We are delighted to hear that you are satisfied with your purchase. Thank you again for your feedback and please let us know if there is anything else we can do for you in the future. Our customer service representatives can be reached by email at service@trueinnovations.com or at 800-379-9773.

Oct 10, 2024
Woody
5 out of 5 stars review

Verified Purchase

CP Rate is pretty high

99.99 is a good price, and it is easy to set up.

Helpful?2VORESHV2JMC15252455294
Nov 17, 2023
Kyle L
5 out of 5 stars review

Verified Purchase

Great value for price - can’t beat it

Grey chair for great price , use for home Office and wife sits in it all day and no complaints.

Helpful?2VORESHV2JMC15252455294
reply from True Customer Service

We greatly appreciate your positive feedback regarding Serta Mid-Back Office Chair. It's wonderful to hear that the chair has met your expectations. Our customer service team can be reached at 800-379-9773 or service@trueinnovations.com if you need assistance with your chair. Thank you for your purchase, we appreciate your business.

Mar 2, 2024
Not given
5 out of 5 stars review

Verified Purchase

Work chair

Awesome for the price!! Very happy- easy assembled

Helpful?2VORESHV2JMC15252455294
reply from True Customer Service

Thank you for taking the time to review your office chair. We are so happy to hear that the chair was easy to assemble and it is a good fit for your needs. We appreciate your positive feedback and are here if you need assistance. Please contact our customer service team at 800-379-9773 or service@trueinnovations.com.