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Customer reviews for Samsung 7.5 cu. ft. Electric Dryer w/ Steam Sanitize+ & Sensor Dry for
Samsung 7.5 cu. ft. Electric Dryer w/ Steam Sanitize+ & Sensor Dry
4.6 out of 5 stars
stars
302 ratings302 reviews
  1. 5 stars78% (236)
  2. 4 stars13% (39)
  3. 3 stars3% (8)
  4. 2 stars2% (5)
  5. 1 star5% (14)

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Showing 171-180 of 302 reviews
Feb 17, 2023
Anonymous
5 out of 5 stars review

Great Dryer

[This review was collected as part of a promotion.] When the dryer was first delivered I opened it up and couldn’t believe how big it was inside! I have still yet to fill this all the way up and it is large enough to put my king sized comforter it. The dryer is very simple to work, you just select your setting by turning the knob and you can add extra features with the buttons listed. My favorite feature is the wrinkle prevent chime, this was it notifies me before my dryer shuts off so that my clothes will not sit in the dryer and wrinkle! I also am very impressed with the wet sensor and how it will quit drying your clothes early if they are finished, this way you are not over drying your clothes! The lint try is very easy to empty and it really takes a lot of loads to start filling it up, which I was really surprised by! I would highly recommend it!

Review from The Insiders
Helpful?2H3WX9VW3JJK15251309190
Jun 18, 2025
loonytunes
5 out of 5 stars review

My first smart dryer!

[This review was collected as part of a promotion.] The Samsung dryer has been a great addition to my laundry setup. The smart features make it easy to monitor and control cycles remotely, which is super convenient. It’s also very straightforward to use, with a clean interface and helpful settings. I’d absolutely recommend it to anyone looking for an efficient and hassle-free dryer.

Review from Samsung US
Helpful?2H3WX9VW3JJK15251309190
Jul 9, 2025
Anonymous
1 out of 5 stars review

Worked well, but died far too young

I have a previous model of this dryer (manufacture date 11/2020). It worked great... until it didn't work at all. Less than 5 years old and needs a new circuit board, which they apparently don't make anymore. I was under the impression this dryer should last about 10 years, but according to the service tech, this is a common issue with Samsung appliances, so just trying to warn others.

Review from Samsung US
Helpful?2H3WX9VW3JJK15251309190
reply from SEA Care

Hi there, We can't even imagine how you felt about your dryer that stopped working. We will do our best to help you in every way possible and discuss what options we can offer.. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1149925204) when you message us so our team can retrieve your information. Thank you. -Kimberly

Jun 12, 2025
Teja
5 out of 5 stars review

Works smoothly, quietly - a wonderful product !!

[This review was collected as part of a promotion.] It doesn't make too much noise and washes clothes very well. There are multiple settings are available to select from, and the product can be added to Samsung app on phone, SmartThings (smart home platform) Overall, a great smart experience with this great product.

Review from Samsung US
Helpful?2H3WX9VW3JJK15251309190
Dec 23, 2024
Mitch
2 out of 5 stars review

does not complete the job

This dyer was delivered in the fall or 2024 but we did not start using it regularly until November. It looks great and has interesting settings and some flexibility. But for some reason most of the time it stops too quick and leaves the clothes still damp. It does not matter what setting is used, how well the clothes are sorted and how much or little the load is, some of the clothes are always damp. We end up restarting the cycle 2 or 3 more times to get the job done. It's very frustrating. I don't know if it's a sensor issue, a design issue or some malfunction, but clearly this is unacceptable.

Review from Samsung US
Helpful?2H3WX9VW3JJK15251309190
reply from Samsung Care

Issue: The customer mentioned that they are getting an error message on their JetBot. Resolution: POWERbot information and error codes: https://www.samsung.com/us/support/troubleshooting/TSG01001935/#powerbot-displays-a-codeHi Mitch, It sounds really frustrating to deal with clothes that are still damp after running a cycle, especially when it happens so often despite trying different settings and load sizes. Let us help you. I have shared a Samsung link below to help with your experience. The link has an embedded video that we recommend watching in full. The link has a hyperlink "error code" that you can visit for additional help. Clothes are not dry after using the Samsung dryer: https://www.samsung.com/us/support/troubleshoot/TSG10001001/#dryer-cycle-ends-too-quickly Should you need more assistance with your dryer, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147996942 to help our team pull up your information. Leo

Sep 6, 2023
Nell
4 out of 5 stars review

Not the best!!

[This review was collected as part of a promotion.] Brought in March Month, faced lot of issues with the very first delivered dryer. So requested for replacement. The replaced dryer also had too much drum noise. Again, requested for replacement. This time Samsung declined to replace; however, they are able to price match with same items as new order. Finally, this worked and good so far.

Review from Samsung US
Helpful?2H3WX9VW3JJK15251309190
Jan 24, 2023
26icecarlos
1 out of 5 stars review

Worst product I have ever purchased

[This review was collected as part of a promotion.] Every friend said Samsung appliances are the worst but I did not believe them. I believed in the Samsung brand. Sadly they were all right. I ordered the dryer and waited to install it after my floors were done. Not only was the dryer broken but they refuse to replacement and now I have to deal with a lengthy and inconvenient repair process that will take months. Never will I ever purchase a single product of the Samsung brand ever again. While my business may not represent more, at least with me, they will lose more in unrealized business than they will win in making me keep that useless dryer which came in broken unable to perform a single cycle. Enjoy my money for the last time ever.

Review from Samsung US
Helpful?2H3WX9VW3JJK15251309190
reply from Samsung Care

Hello there. Thank you for your review. We would love to discuss your dryer to determine how we can best assist you. Please feel free to get back to us via the following options: 1. Samsung: Community smsng.us/Samsung-Community 2. Facebook: smsng.us/Facebook-Messenger 3. Twitter: smsng.us/Twitter-Messages When you message us, please provide us with this reference number (1145394933) to help our team pull up your information. Have a great day. ^Camille

May 4, 2024
Homemaker
2 out of 5 stars review

Limited settings

I’ve had this dryer a couple years and it still works about the same. My biggest complaint is with the presets and not being able to change the temperature of the dry cycle. You can only change it if you do a timed dry. So if you like to use an auto stop you have to dry your clothes on a hot setting. My old dryer was able to sense the clothes being dry on any heat seating.

Review from Samsung US
Helpful?2H3WX9VW3JJK15251309190
reply from Samsung Care

Hi there, We can feel the dissatisfaction you have with this dryer. We are here to offer assistance in every way we can. The temperature can be changed if you are using timed dry. This dryer also has sensor drying which provides the best result in drying your clothes. Should you still need support, please don’t hesitate to reach out to us through the channels below. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, provide us with this reference number (1147117964), and it will help our team pull up your information. ^Rodel

Jun 3, 2025
Midirudi
5 out of 5 stars review

Impressive Dryer

[This review was collected as part of a promotion.] Very impressed with features and performance of this dryer! Sometimes I forget that it is on because it is so quiet. I like the notifications to my phone when the cycle is complete. Still more to learn about it but very happy so far!

Review from Samsung US
Helpful?2H3WX9VW3JJK15251309190
Apr 14, 2023
Mfair
4 out of 5 stars review

Still working out the kinks with Settings.

[This review was collected as part of a promotion.] I have only had this dryer for a few months and it works well on some settings. I like the no wrinkle extra setting that keeps fluffing your clothes after drying if you can't get to them right away.. I have trouble keeping the dryer going when the clothes are only damp, like if I turn the dryer off before leaving the house and return to start it back up. The dryer will run for a few minutes and turn off. I have to put it on time dry to get it to finish. Need to take the time to turn the Done alarm off. Long and annoying. I do like this dryer, just need to take the time to figure out the settings. Active Wear and Perm Press are my go to settings for now. Nice and quiet. Can't go wrong with this one.

Review from Samsung US
Helpful?2H3WX9VW3JJK15251309190