Coffee maker completely failed (Would not power on). After trying numerous times, it tripped my circuit breaker. Just under the warranty, called the Service number. After explaining what happened, Keurig shipped a brand new replacement, arriving in a few days...Can not ask for better service. They actually honored the warranty...without a hassle...Very satisfied!

Wish it had a manual on/ off button. Am old fashioned and don’t like to depend on the automatic shutoff. My first Keurig pot I ever purchased ( when they first came out) stopped shutting off so it was donated to our church. It still works but must be manually shut off.

This is a very easy to use coffee maker that has a few great added functions. Just pull up on the lever to turn it on, drop a K-cup in, close it and pick the size of coffee you want to brew. That's it! My wife does it this way. I however, like my coffee a little stronger, so before I select the size I want, I press the STRONG button. This allows the coffee to "steep" in the pod a tiny bit before it fully brews. Last but certainly not least is the Over Ice button. This can be used for everything from iced coffee to sweet tea to lemonade and flavored teas. There are TONS of K-cups on the market for iced drinks! Our son loves his flavored lemonades The Over Ice function works just like the STRONG function. Just press the OVER ICE button and your desired size, and the water starts out hot for a few seconds then decreases in temperature as to not melt the ice. One more added bonus is that this is a THIN machine that does not take up much space on the counter! All in all it's simple and it's great!

I love the k-iced coffeemaker. Iced coffee comes out great,not watered down and my previous maker was the k-slim which only held enough water for 1 cup of coffee. The k-iced with it's compact reservoir holds enough water for a few cups. I am very happy with my purchase.

This is the second replacement, both times the descale light would not turn off. When they sent this one the reservoir tank did not fit tightly against the machine. So I took the old one and used it. Maybe they need to look at doing the inspection of the product. All they did was tape it so it was against the machine instead of sending it back to production or got a different reservoir tank. Otherwise I love getting a cup when I want just one.

I love this machine! I’ve been through 2 name brand espresso/ iced coffee makers in the past and got rid of both because they either required a lot of upkeep, use of coffee grounds, or very expensive pods. Keurig pods are so easy to come by, fantastic and this machine is low maintenance! And I love the versatility of being able to enjoy a hot coffee as well as iced. The ice does not melt, and coffee does not taste watered drown! Highly recommend!

The setting for 8 oz often gives us 10 ounces of coffee which overflows the cup!

It was a bday present for my daughter. She is happy with it.

Love my Keurig coffee maker. It works great and received it right away

The original one only lasted a month, hoping for better results with the replacement.