This is a very easy to use coffee maker that has a few great added functions. Just pull up on the lever to turn it on, drop a K-cup in, close it and pick the size of coffee you want to brew. That's it! My wife does it this way. I however, like my coffee a little stronger, so before I select the size I want, I press the STRONG button. This allows the coffee to "steep" in the pod a tiny bit before it fully brews. Last but certainly not least is the Over Ice button. This can be used for everything from iced coffee to sweet tea to lemonade and flavored teas. There are TONS of K-cups on the market for iced drinks! Our son loves his flavored lemonades The Over Ice function works just like the STRONG function. Just press the OVER ICE button and your desired size, and the water starts out hot for a few seconds then decreases in temperature as to not melt the ice. One more added bonus is that this is a THIN machine that does not take up much space on the counter! All in all it's simple and it's great!

This was a replacement for on that stopped working. Keurig replaced it quickly and I'm back enjoying great coffee.

We love our Keurig. When we were having problems with it, I contacted them and within just 4 days we were sent a new Keurig! The service was quick and efficient!

Love my Keurig coffee maker. It works great and received it right away

Had one before I really like it

My 1st brewer stopped working after 8 months and Keurig replaced it. It took several phone calls and emails but they got the job done. Thank you Keurig

The replacement coffee maker is nice and does what I need but the control on the side is very small and hard to see with ms and other problems making it hard to worknwith

From the start there were issues. Getting tank seated so it doesn't leak is tricky. Brew size inconsistent, brews extra amounts than button pushed. Then just stopped brewing. Gurgles, but no water being pumped. Tried all the troubleshooting but no luck. Returned to Sams. Keurig customer service just gives AI answers.

Coffee doesn't get hot enough I've bought it his brand for years and I not happy anymore Your quality gets cheaper every new one I get and it they don't last. It's time For me to try another brand.

This is the most horrible Keurig I’ve ever owned. Shortly after purchasing, it began to have trouble brewing 10 ounces of hot coffee, it would only brew about 3 ounces and it would shut itself off. It would also make a huge mess. I called and complained, got a new one under warranty. Plugged the new one in and it couldn't even pump any water at all. Unreal. These are cheaply made and this model is clearly defective. I was unbelievably frustrated so I bought a different model Keurig, if this new one starts to have issues I will not purchase another Keurig again. They aren’t as good as they used to be. :(