This is the most horrible Keurig I’ve ever owned. Shortly after purchasing, it began to have trouble brewing 10 ounces of hot coffee, it would only brew about 3 ounces and it would shut itself off. It would also make a huge mess. I called and complained, got a new one under warranty. Plugged the new one in and it couldn't even pump any water at all. Unreal. These are cheaply made and this model is clearly defective. I was unbelievably frustrated so I bought a different model Keurig, if this new one starts to have issues I will not purchase another Keurig again. They aren’t as good as they used to be. :(

Disappointed with this machine. Although it is fast and coffee is hot, the degree of splattering and dripping is excessive and makes a complete mess of my countertop and cabinets - no matter which size or shape mug/cup I use. Keurig you could have done better.

I’ve owned a few Keurig coffee machines over the years and have liked them all, but for simplicity this is the best. The biggest surprise was the first time I put in a pod and chose the cup size. Instant brewing! No waiting for the water to get hot! I love it. Its slim design is perfect for small spaces.

I was very excited to get this as summer is right around the corner. I've owned several Keurigs, so imagine how surprised I was to find how cheaply made this model was. It looks ok, but feels very cheap and very plastic if that makes sense. It works fine for the iced coffee and I've tried several cups of hot as well. But the feel, the fact that I can't even push the iced coffee button without having to hold onto the machine or it tips... Very disappointed in the quality.

So far I like it I love my iced coffee maker it's just when it comes to the descaling process is the problem that I have the most where my button sticks but other than that I love it and I'm very excited and thank y'all so much Keurig for sending me a replacement because I can't go without my coffee maker especially my iced coffee in the springtime thank y'all so so much for everything you all have done for me

I ordered this because my 3rd machine died (after 3-4 years each) and while the machine is great and very stylish it is not heavy enough. I say this because when you are ready to brew and push the size button the machine slides on the counter. I would suspect that different pads on the bottom would prevent this but I am surprised this was not discovered in testing

I have purchased 4 keurigs in the past 10 years. The first one lasted 4 years, second one 3, and now in the last 3 years 2 more. I would not purchase another but my elderly mother likes the ease of it. In the last 10 years I have had to purchase 2 Nespresso's. Now that is the better coffee and the better price considering how many I have had to purchase. Quality over quantity.

My daughter loves iced coffee , and she spends tons at coffee shops every day , so I have been looking for a dual coffee maker for awhile . Then K send me a email of their new dual so I brought one & gave it to my daughter today for Easter she used it right away & loves it .

My first ice coffee maker, my 3rd Keurig.... My first I had for 3 yrs... The 2ed was replaced with this one, I will save it for vacation trips 😂... It does what it's supposed to do... It seems to need more muscle to close the lid with a coffee pod inside and it has more splatter while brewing then my previous Keurigs... If dripping afterwards drives you insane like me, then skip this one... I made/cut and folded some paper towels to help with the mess but it drives me crazy(er).... Does it make hot, cold and strong coffee, absolutely... Does it splitter, drip and need a little extra muscle to close, YES.... Love the gray color 🩶...

I received this product for Christmas. Within a week it stopped working. I got a replacement unit after calling Keurig. Less than a week later and the unit is not working correctly. No matter which size cup I select I get about an inch or so of coffee in my cup. I made sure there was no blockage where the water comes out. I am very disappointed in this product.