The first one I bought stopped working within 7 months and we rarely use it. The whole thing wouldn’t come back on, no lights or anything. They used our warranty to get us a brand new one and so far it is working great. I hope it stays that way.

I like the color. I have another single serve maker the same color and wanted to upgrade slightly. I do not like the lid that covers the water because it's not attached to the coffee maker. You have be careful or it will fall into the water.

We bought this unit and it leaked and did not work properly. Contacted Keurig and they replaced it. Received it and it is working perfectly! Thank you for backing your product.

I ended up needing to use my year warranty and it was so easy. I’ve heard of warranty horror stories but it was so easy and honestly I think I like the white more than my original color.

The replacement coffee maker is nice and does what I need but the control on the side is very small and hard to see with ms and other problems making it hard to worknwith

Easy to use. Good looking. Great size. I had the single serve which was great but wanted something for iced coffee. Really love there’s a water reservoir and it’s still a small size so doesn’t take up too much room on the counter.

So far so good. I did assume with it being Hot/Cold, the setting for cold would have (at the least) room water temp. Prepare to use lots of ice. Nice option though

I purchased a Keurig machine less a year ago, after it suddenly stopped working I called customer service. They were very helpful and quick to get a replacement sent to me for free!(Since I was under the limited year warranty)

My husband likes hot coffee and I like it iced. This machine does both wonderfully and we couldn’t be happier. I also enjoy being able to put more than 1 cup of water in at a time.

This unit was a replacement for a unit that wouldn't pump out the appropriate amount of coffee. For example, if you push "12" and expect a 12oz cup of coffee, you may only get 4oz. Well, the replacement unit had the same issue.