Love the dual functionality of iced and hot brews, nice sleek style. Water canister mounts in the back, so assuming most people set this on their counter with the back of the maker to the wall, usability of water canister is not ideal.

The first one I bought stopped working within 7 months and we rarely use it. The whole thing wouldn’t come back on, no lights or anything. They used our warranty to get us a brand new one and so far it is working great. I hope it stays that way.

I bought this about 6 months ago and have been using daily, think it went kapow after the descaling issue.I had trouble free customer service who was very helpful and issued me a replacement which arrived within 3 days. Big shout out to Keurig.

This machine behaves no differently than a traditional Keurig. It is not sure why they call it K-Iced. It brews with hot water throughout the entire brewing cycle and it definately does melt most of the ice - same as all Keurig that I have owned.

Tried this model and had it 2 warranty replacements and still same issues. Not brewing proper ounces and spews coffee all over the maker & counter because it doesn't accommodate all mug styles.

We absolutely love our new Keurig machine! Being able to make hot coffee and iced coffee is amazing. Unlike our old Keurig model this one is always ready to brew coffee whenever I put aa pod in.

I purchased the hot and cold brew and cold brew worked for 1 month then was only hot brew. I called and had new Hot and Cold brew sent to me and cold brew does not work. Very unhappy and disappointed.

The coffee comes out nice and hot & it is fast. I recommend to get the filter liners and a stainless steel coffee pod for the times that you would like to try different roasts of coffee.

My son loves the iced coffee feature. Makes one every morning before high school. Works great. I’m just a plain coffee drinker and have always used a Keurig was disappointed it didn’t come with a water filter holder

Had I week and already it didn't work right. Wasted 2 kcups and it would not make water come out to fill cup. Made alot cheaper than my old. Funny thing they still sell the other one I returned,and the sent me this smaller one.