We’re sorry to hear about your little one’s discomfort. We work very hard alongside parents, pediatricians, pediatric dermatologists, and safety experts to ensure our products are safe. We understand this is hard on you and your baby. We'd be grateful for the opportunity to learn more about your experience and to help you further. We hope you will find a moment to call us at 1-800-726-7377.

We're sorry to hear you needed two hands to pull out the wipes. We know this is not convenient when you have a baby waiting on the changing table. Our wipes refill packs are designed to be emptied into a wipes tub, but we have our pop-top packs with a plastic lip to separate the wipes as they come out. We’d love the opportunity to learn more about your experience so we can help you further. We hope you will call us at 1-800-726-7377.

This must be a nuisance and we are sorry you've had this experience with your wipes. Even though our wipes go through strict quality controls you're obviously not having the experience we hoped for. We're incredibly sorry, and we'd like to connect about this in order to make a complete and detailed report to our team. Please call us at (800) 380-2583.

Diana, we&#39;re so incredibly sorry for the confusion and for the experience you&#39;ve had. We hope you&#39;re feeling better. While we have a Perfume Free version of our Pampers Complete Clean Wipes, the version you used was our Baby Fresh version. While scent preferences and perceptions will vary from person to person, we do extensive quality and safety testing to get the scent just right, so we truly appreciate you taking the time to write your review. For now, because of the experience you&#39;ve had, we suggest you discontinue using them. We&#39;d like to make a detailed report to our team about this. Please call us at (800) 380-2583. If you&#39;d like, you can also contact Sam&#39;s Club about the confusion you&#39;ve had regarding the listing and this product being our Baby Fresh version. They can be reached at 1-888-746-7726.<br /><br />

Melissa, we&#39;re so sorry to learn your Complete Clean wipes seem thin, and appreciate you sharing your experience with us. When we design our products, we do extensive research and consumer testing to create features that we think you will love. You may enjoy our Ultra Clean wipes, which are the thickest we offer, and are fragrance-free, and hypoallergenic. So we can help further, please call us at (800) 380-2583.

We're sorry to her the wipes were too thin to clean with. We check our wipes many times to make sure they are perfect. We’d like to help you further. Please reach out to us when you can by calling 1-800-726-7377.

We're sorry to hear you were disappointed with our wipes. We recommend our 20% thicker, cloth-like, Pampers Sensitive Wipes. We want you to be pleased with every Pampers purchase. We’d like to help you further. Please reach out to us when you can by calling 1-800-726-7377