We’re sorry to hear the wipes pack wouldn't seal and the wipes dried out. It may help to know the wipes refill packs are designed to be emptied into a wipes tub. For a reclosable wipes pack with a plastic flip-top lid, we offer Pop-Top Packs. We’ve also recently added a plastic lip to the opening to help separate the wipes as they come out. We’d love the opportunity to learn more about your experience so we can help you further. We hope you will call us at 1-800-726-7377.

We're sorry to hear you had to use more to get the job done. We check our wipes many times before they leave the factory to make sure they'll be effective. We’d love the opportunity to learn more about your experience so we can help you further. We hope you will call us at 1-800-726-7377.

We're sorry the wipes weren't ask expected. We check our wipes carefully to make sure every every pack is just as perfect perfect as the one before. We'd be grateful for the opportunity to learn more about your experience and to help you further. We hope you will find a moment to call us at 1-800-726-7377.

We’re sorry to hear about your little one’s discomfort. We work very hard alongside parents, pediatricians, pediatric dermatologists, and safety experts to ensure our products are safe. We understand this is hard on you and your baby. We'd be grateful for the opportunity to learn more about your experience and to help you further. We hope you will find a moment to call us at 1-800-726-7377.

We're sorry to hear you're disappointed in the thickness, Johanna, and we never want you to feel let down. For a thicker Pampers Wipe that may suit your preferences better, we recommend checking out our Pampers Free & Gentle Wipes, which are our thickest wipe yet. If we can help with anything further, please feel free to give us a call at 1-800-726-7277.