We're sorry to hear you experienced this. We have many quality checks in place to make sure every product reaches you in perfect condition. Please give us a call at 1-800 726-7377, and let us know more of your experience. We're happy to help you.

We have many quality checks in place during manufacturing to make sure every pack of wipes reaches you in perfect condition. Your feedback is not at all what we'd expect, so we'd be grateful for the opportunity to learn more about your experience and to help you further. We hope you will find a moment to call us at 1-800-726-7377.

We're very sorry you're unhappy with your purchase. When we design our products, we do extensive research and consumer testing to create features that we think you will love. If looking for a thicker wipe with no added perfume, please try our Pampers Sensitive Wipes. We know that preferences can vary from person to person, though, so we really appreciate your taking the time to reach out. We always take consumer feedback into account when making changes or designing future products, so we'll be sure to share your comments on this with the rest of our team. If you have any questions, please call us at 1-800 726-7377. We're happy to help.