We're sorry to hear you're not happy with your wipes. Our wipes go through many quality checks, and we try our very best to make sure that each one reaches you in perfect condition. The main cause of wipes sticking together are changes in temperature and humidity before the pack is even opened. To help prevent this, we would suggest you try storing the wipes packs upside down until you use them. This helps keep the moisture spread evenly throughout the wipes. We would recommend the Sensitive Wipes we have. They are our thicker wipes. Please call us at 1-800 726-7377. We're happy to help you.

We're sorry to hear the scent was overwhelming. We have many quality checks in place to make sure every product reaches you in perfect condition. The scent of the fragrance may be more noticeable when the products are freshly made. Depending on the time between production and your purchase, the scent of the perfume could be more or less intense. The scent will begin to dissipate once the package has been opened. Please call us at 1-800 726-7377 to get assistance with this. We're happy to help.