We're sorry the wipes stuck together. Our refill packs are designed to be emptied into a tub, but we also offer pop-top packs that include a plastic lip at the opening to separate the wipes as they come out. We’d like to learn more about your experience so we can help you further. Please reach out to us when you can by calling 1-800-726-7377.

Jenny, it really sounds like the wipes are not up to our expected quality standards. We check our products many times during manufacturing to make sure every pack is as perfect as the one before. We’d like to learn more about your experience so we can help you further. Please reach out to us when you can by calling 1-800-726-7377.

We’re sorry to hear about your little one’s discomfort. We work very hard alongside parents, pediatricians, pediatric dermatologists, and safety experts to ensure our products are safe. We understand this is hard on you and your baby. We'd be grateful for the opportunity to learn more about your experience and to help you further. We hope you will find a moment to call us at 1-800-726-7377.

We're sorry to hear the wipes don't separate. We check our wipes many times to make sure they're easy to use. We'd be grateful for the opportunity to help you further. We hope you will find a moment to call us at 1-800-726-7377.

Thank you for sharing your experience. We perform diligent tests on our baby wipes to ensure we design a product with features our consumers will love, although we understand preference will vary from person to person. We have other wipes styles available that you may love, and we're happy to learn more from you and assist further with this. Call us at 1-800-726-7377, M - F, 9 am to 6 pm EST for assistance.

Ed, we're so sorry to hear our wipes seem to small and too wet, and would like to help. When we design our products, we do extensive research and consumer testing to create features that we think you will love. We know that preferences can vary from person to person, and are happy to share your feedback with our team. We offer a variety of wipes designed for babies, and would be happy to help find the right fit for you. When you have a chance, please give us a call at (800) 380-2583.

It's disappointing to hear the wipes were too thin. We check our wipes many times to make sure they are up to the job. We'd be grateful for the opportunity to help you further. We hope you will find a moment to call us at 1-800-726-7377.