Customer reviews for La-Z-Boy Westley Big & Tall Executive Office Chair With Active Lumbar Support

Customer reviews for La-Z-Boy Westley Big & Tall Executive Office Chair With Active Lumbar Support for

La-Z-Boy Westley Big & Tall Executive Office Chair With Active Lumbar Support

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4.4 out of 5 stars

stars696 ratings315 reviews

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Showing 81-90 of 315 reviews

May 4, 2026

Catherine T

5 out of 5 stars review

Perfect for playing Video Games

Such a comfortable chair! I love the soft material and the wide base. Perfect for crossing your legs and sitting in any position you want. I especially love the headrest! Not too high or too low. Very comfortable for sitting a desk for long hours.

Review from Living Style Group

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May 11, 2026

Frederick M

5 out of 5 stars review

Beautiful leather chair

Soft and supple. Extremely comfortable! I'm a big guy, 300lbs, 6’3”, this chair is much more than I had hoped for when I decided to buy it. Buy with confidence.

Review from Living Style Group

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Feb 11, 2024

Happy Customer

4 out of 5 stars review

Verified Purchase

Customer Service

It came with a small tear under the seat cushion. The manufacturer was difficult to reach but report that a replacement seat is on its way. The lumbar support is very good! Overall, very happy and would purchase again if needed!

Helpful?

reply from True Customer Service

Thank you for taking the time to provide a product review. Our customers' comments and feedback on our products are very important to us, and we’re happy to hear that you like the product. Please don't hesitate to contact us if you ever need assistance by calling us at 800-379-9773 or emailing service@trueinnovations.com.

Apr 26, 2026

Douglas M

4 out of 5 stars review

Doug's & Donna's office chair

53069 Westley Chair is a great pairing with my standing desk for when working at home is needed. The added lumbar support makes those long days and virtual meetings more bearable!

Review from Living Style Group

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Sep 18, 2024

Jean

5 out of 5 stars review

Verified Purchase

Stylish Office Chair

The chair is very comfortable. My husband and I both have back issues, and this gives a lot of support with our back while using our computer. It is also very stylish and looks nice with our other furnishings in our Den.

Helpful?

reply from True Customer Service

Thank you for sharing your positive experience with our office chair. We are thrilled to hear that it has met your expectations in terms of comfort and quality. Your review means a lot to us, and we look forward to providing you with excellent service in the future. Please contact us at 800-379-9773 or service@trueinnovations.com if you need assistance with your chair.

May 1, 2026

Daniel A

5 out of 5 stars review

Office chair

The chair is very comfortable and perfect for my height and my weight. just today I buy it and arm it, so I hope it will be a very good experience with this new chair.

Review from Living Style Group

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Jan 13, 2024

Lee

5 out of 5 stars review

Verified Purchase

Ultimate Comfort

Comfortable and ergonomic design with excellent lumbar support. Sturdy build and smooth swivel mechanism. Easy to assemble. Overall, a reliable and comfortable office chair.

Helpful?

reply from True Customer Service

Thank you, Lee, for your positive review of the La-Z-Boy Westley Big & Tall Executive Office Chair. We are thrilled to hear that you find the chair comfortable, ergonomic, and with excellent lumbar support, all while being sturdy and reliable. If you ever need any assistance or have any questions, please do not hesitate to reach out to our customer service team at 800-379-9773 or service@trueinnovations.com. Thank you again for choosing our product.

Jun 28, 2024

Pleased customer

5 out of 5 stars review

Verified Purchase

Fits nicely!

Nice chair. One of the threaded inserts on the seat was on crooked and needed a hammer to get it close enough to get the bolt to engage but the rest of the assembly was easy.. Very comfy and nice looking chair!

Helpful?

reply from True Customer Service

Thank you for your feedback on the La-Z-Boy Westley Big & Tall Executive Office Chair. We appreciate your honesty about the pros and cons of the chair. We appreciate the helpful review, and we know other customers will appreciate your opinions. Please feel free to contact our customer service team at 800-379-9773 or service@trueinnovations.com if we can be of assistance in the future.

Apr 19, 2026

Matthew S

5 out of 5 stars review

Great big and tall chair

Very comfortable and gives great support. I would recommend it to anyone who is bigger and heavier than average up to 350lbs. I am 6-2 310 and it fits me very and is comfortable.

Review from Living Style Group

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Sep 13, 2024

RicknChas

3 out of 5 stars review

Verified Purchase

Not Big.

Not as big as expected as this was supposed to be a Big and Tall chair. It also has a weird lumbar support feature that goes away when you recline backward. Decent chair, but just a bit too small and short for me.

Helpful?

reply from True Customer Service

Thank you for sharing your feedback regarding our office chair. We apologize that it did not meet your expectations. At our company, we offer a wide range of chairs with varying features and designs to suit different preferences and needs. We would be happy to recommend some options that may better suit your needs. Please feel free to contact our customer service team at 800-379-9773 or service@trueinnovations.com for further assistance.