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Customer reviews for La-Z-Boy Westley Big & Tall Executive Office Chair With Active Lumbar Support for
La-Z-Boy Westley Big & Tall Executive Office Chair With Active Lumbar Support
4.4 out of 5 stars
stars696 ratings315 reviews
  1. 5 stars72% (502)
  2. 4 stars14% (97)
  3. 3 stars4% (26)
  4. 2 stars4% (26)
  5. 1 star6% (45)

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Showing 91-100 of 315 reviews
Apr 17, 2026
Billy R
5 out of 5 stars review

Excellent Office Chair

I recently replaced my home studio chair with the Lay-Z-Boy Big and Tall Westley and I was pleasantly surprised. Comfortable for sitting long hours and the lumbar support is icing on the cake!

Review from Living Style Group
Helpful?4DOOYTVHLELZ15215259724
Apr 19, 2026
Kristopher M
5 out of 5 stars review

Amazing chair

This now chair number two that I have purchased. They are a great value for the money. The reason for the second chair purchase was after sitting in mine several times my wife decided that she needed one as well.

Review from Living Style Group
Helpful?4DOOYTVHLELZ15215259724
May 6, 2026
Mercedie C
5 out of 5 stars review

Comfort and support

This is a pretty large chair and it’s incredibly comfortable and supportive. I weigh almost 200lbs and dont hear noises when leaning back or sitting down. Very sturdy, should’ve bought this years ago

Review from Living Style Group
Helpful?4DOOYTVHLELZ15215259724
Jan 24, 2024
James
5 out of 5 stars review

Verified Purchase

Great office chair

Everything you could want in an office chair. I had gone through about 5 other chairs until I found this one. Great lumbar support and comfort overall. Also a very affordable price. Should cost more for the quality.

Helpful?4DOOYTVHLELZ15215259724
reply from True Customer Service

Thank you for this 5 star review!! We are so happy to hear that you love your chair. We appreciate your purchase and are here if you need assistance. Our customer service representatives can be reached by email at service@trueinnovations.com or by phone at 800-379-9773.

Apr 16, 2026
Roger Q
5 out of 5 stars review

Comfort and Peace

This chair has given my back a load off, as well as helped me rest my hip that I'm waiting to get surgery on. It has brought peace to my body. 10 out of 10.

Review from Living Style Group
Helpful?4DOOYTVHLELZ15215259724
Sep 18, 2024
suemac
5 out of 5 stars review

Verified Purchase

Nice looking office chair!

Arrived in good shape and was relatively easy to put together. We like the height and lumbar adjustment. The chair is very comfortable and supportive. It also rolls easily.

Helpful?4DOOYTVHLELZ15215259724
reply from True Customer Service

Thank you for sharing your positive experience with our office chair. We are thrilled to hear that you found the chair comfortable and easy to assemble. Our team is always working hard to provide our customers with a quality product that meets their needs and expectations. Please contact us at 800-379-9773 or service@trueinnovations.com if you need assistance with your chair. Thanks again for your review and we look forward to serving you in the future.

Feb 23, 2024
Nadzicles
5 out of 5 stars review

Verified Purchase

Holy COMFORT!

So comfy! Highly recommend! I work from home and this chair is a God send! If you’re a giant or a tad on the heavier side, you will not be disappointed 😄

Helpful?4DOOYTVHLELZ15215259724
reply from True Customer Service

Thank you for this 5 star review!! We are so happy to hear that you love your chair. We appreciate your purchase and are here if you need assistance. Our customer service representatives can be reached by email at service@trueinnovations.com or by phone at 800-379-9773.

Mar 1, 2024
Kent
5 out of 5 stars review

Verified Purchase

Great Value

Very nice value. This is a great chair for the price. Very comfortable and heavy. Allow 10-15 minutes for assembly. Everything you need is in the box.

Helpful?4DOOYTVHLELZ15215259724
reply from True Customer Service

Thank you for your positive review of the La-Z-Boy Westley Big & Tall Executive Office Chair. We're thrilled to hear that you find it to be a great value and very comfortable. If you have any questions or concerns, please don't hesitate to reach out to our customer service team at 800-379-9773 or service@trueinnovations.com. Thank you for selecting our brand and sharing your feedback with us!

Apr 29, 2025
Cina Grimes
5 out of 5 stars review

Verified Purchase

Perfect

My husband is 6'3" and nearly 300 lbs. Struggled to find an appropriate office chair for him at reasonable price. So glad I came across this. He loves it!

Helpful?4DOOYTVHLELZ15215259724
reply from True Customer Service

Thank you for your feedback. Our customers’ comments and feedback are very important to us, as we are always looking to improve our products to better serve you. it is amazing to hear that your husband was able to find a chair that accommodates his height. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Feb 13, 2026
John M
5 out of 5 stars review

Great for my back

Having had two lower back surgery, it's hard sometimes finding a chair that is comfortable and affordable. This one has impressed me very quickly. A rocking motion causes the active lumbar support to feel like you're getting a lower back massage. This chair is very comfortable and comes at a very reasonable price for what you get.

Review from Living Style Group
Helpful?4DOOYTVHLELZ15215259724