Customer reviews for La-Z-Boy Westley Big & Tall Executive Office Chair With Active Lumbar Support

Customer reviews for La-Z-Boy Westley Big & Tall Executive Office Chair With Active Lumbar Support for

La-Z-Boy Westley Big & Tall Executive Office Chair With Active Lumbar Support

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4.4 out of 5 stars

stars696 ratings315 reviews

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Showing 61-70 of 315 reviews

May 10, 2026

Tyler K

5 out of 5 stars review

Like a dream

After many years of using a basic office chair in my home office where I work from home, I finally decided to splurge on this chair. I don’t know why I waited so long trying to use the old chair, because it was the root of many of my back pain issues. What an upgrade! I love it. Beautiful and comfortable. Perfection.

Review from Living Style Group

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Apr 28, 2026

anonymous

4 out of 5 stars review

Light Gray not Beige

I ordered a beige chair from Sam’s.com. The chair was delivered in excellent shape. On the outside of the box, it lists two colors, gray and beige. I opened the box and the chair was light gray, not even close to a beige color. I decided to keep the chair because light gray was ok with my decor. The chair itself is very plush, comfortable, and easy to assemble.

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reply from True Customer Service

Thank you for taking the time to let us know about your experience. We value your opinion and are reviewing the problem you are describing regarding the color of the chair. We are sorry to hear it was not what you had expected, however the color description in the listing is described as a gray-beige but we understand that the warmth or coolness of the colors can appear slightly different in person than on the box or screen, or even from person to person. Regardless, we are glad you still really enjoy the comfort it provides. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Apr 26, 2026

Nancy M

5 out of 5 stars review

Very nice chair

Just finished assembling the chair. I would characterize the ease of assembly as moderate. The directions were clear, but some of the steps were difficult to manage because of the awkward position of the pieces. A second set of hands is helpful. Having said that, the chair itself seems sturdy, made of good materials. The cushioned seat is comfortably padded. Adjustments levers are easy to operate. Then lumbar supportis a nice feature and is built into the back rest. I expect this chair will give many years of good service.

Review from Living Style Group

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Apr 30, 2026

Holly

2 out of 5 stars review

Not a Big and Tall Chair

We just purchased the La-Z-Boy in Gray Beige. It was a replacement from the previous Big %26 Tall version also purchased from Sam's 10 years ago. This chair is substantially smaller in seat depth and back seat height for my 6'4" husband. Really disappointing, and should not be advertised as a big and tall chair, it is not.

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reply from True Customer Service

Thank you for taking the time to let us know about your experience. We value your opinion and are reviewing the problem you are describing regarding the dimensions of the chair compared to your previous model. We are sorry to hear it did not meet your husband's expectations. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Apr 19, 2026

Christian H

4 out of 5 stars review

Easy to assemble. Comfortable for large person

Helpful?

reply from True Customer Service

Thank you for taking the time to provide a product review for your chair. Our customers' comments and feedback on our products are very important to us, and we’re happy to hear that it was easy to assemble and very comfortable. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.