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Customer reviews for La-Z-Boy Westley Big & Tall Executive Office Chair With Active Lumbar Support for
La-Z-Boy Westley Big & Tall Executive Office Chair With Active Lumbar Support
4.4 out of 5 stars
stars
842 ratings374 reviews
  1. 5 stars71% (601)
  2. 4 stars15% (129)
  3. 3 stars4% (35)
  4. 2 stars3% (29)
  5. 1 star6% (48)

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Showing 41-50 of 374 reviews
Aug 1, 2025
Mark
5 out of 5 stars review

Verified Purchase

Comfy chair.

A comfortable office chair. Lumbar works well. Looks good. Like brown color

Helpful?4DOOYTVHLELZ15215259724
reply from True Customer Service

Thank you for taking the time to let us know about your experience. We value your opinion and are so happy to hear how much you enjoy the comfort, support, and lumbar feature. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Dec 7, 2025
JIm
5 out of 5 stars review

Verified Purchase

La-Boy

Love it

Helpful?4DOOYTVHLELZ15215259724
reply from True Customer Service

Thank you for your feedback. Our customers’ comments and feedback are very important to us, as we are always looking to improve our products to better serve you. We are delighted to hear that you really love and enjoy your chair. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Jan 9, 2026
b1birdie
4 out of 5 stars review

Verified Purchase

It's ok

It's ok

Helpful?4DOOYTVHLELZ15215259724
reply from True Customer Service

Thank you for taking the time to give us your thoughts. We value your opinion and would love to hear more about any suggestions you have to improve the quality of this chair. If you ever need additional service, please do not hesitate to reach out for support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Jun 11, 2026
Burnette M
5 out of 5 stars review

Very comfortable

This chair is awesome compared to the one I had. It supports my lumbar spine I have had 3 back surgeries and one hip replacement this chair supports both areas when I'm seated for long periods of time. If you don't have one I encourage you to try it for yourself it doesn't disappoint.

Review from Living Style Group
Helpful?4DOOYTVHLELZ15215259724
Jun 13, 2026
Joe C
5 out of 5 stars review

LA Z BOY Westley big and tall

Purchased the chair about 2 weeks ago due to my at home chair contributing to my daily lower back pain. Since my purchase of this chair my lower back and sciatica pain hasn't hurt since . I'm actually able to get up and walk around without the discomfort I was having . I'm loving this chair so far and so is my back . I would definitely recommend this chair to anyone with low back pain and or sciatica pain.

Review from Living Style Group
Helpful?4DOOYTVHLELZ15215259724
Dec 7, 2024
Deana
5 out of 5 stars review

Verified Purchase

Desk chair

I’m happy with my purchase of this sturdy chair. We already had this chair but it needed to be replaced with the same sturdy chair.

Helpful?4DOOYTVHLELZ15215259724
reply from True Customer Service

Thank you for your positive feedback! We're so glad to hear that you're happy with your purchase and that the chair has been a great fit for your needs. It's wonderful to know that it has provided the durability and support you were looking for. If you ever need any assistance, our customer service team is here to help at 800-379-9773 or service@trueinnovations.com. Enjoy your new chair!

Feb 18, 2025
NJA284
4 out of 5 stars review

Verified Purchase

La-Z-Boy office chair

Good quality chair and for me it was a fairly easy assembly with n missing parts. The size is smaller than what I expected but it works for us.

Helpful?4DOOYTVHLELZ15215259724
reply from True Customer Service

Thank you for your feedback. Our customers’ comments and concerns are very important to us, as we are always looking to improve our products to better serve you. We are glad to hear that it was not too difficult to build and that it meets your standard of quality. Even though you feel that it is smaller than you anticipated we are happy to hear that it is still a great fit for you. We will take your feedback into consideration. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Mar 29, 2024
Steven
5 out of 5 stars review

Verified Purchase

Looks nice

Its a decent chair. It's better than most but I'm a CPA and nothing is comfortable for the amount of time I spend in a chair.

Helpful?4DOOYTVHLELZ15215259724
reply from True Customer Service

Thank you for sharing your positive experience with La-Z-Boy Westley Office Chair. We are thrilled to hear that it has met your expectations in terms of comfort and appearance. Your review means a lot to us, and we look forward to providing you with excellent service in the future. Please reach out to our service team at service@trueinnovations.com or 800-379-9773 if you need assistance with your chair.

Jul 17, 2026
Maddison O
4 out of 5 stars review

Comfortable but plastic caps won't stay

The chair is very comfortable however, the plastic caps to cover the bolts holding on the armrest will not stay in place and keep popping out. Other than that, assembly was easy and it is a very comfortable

Review from Living Style Group
Helpful?4DOOYTVHLELZ15215259724
Jun 27, 2026
Hayden W
4 out of 5 stars review

Very Fine Chair

I received this chair as a gift for Father's day, and I have to say it's been fantastic! The only gripe I would give it is that I wish it had more head/neck support, or were a little taller. But otherwise, a seriously great gift!

Review from Living Style Group
Helpful?4DOOYTVHLELZ15215259724