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Customer reviews for La-Z-Boy Westley Big & Tall Executive Office Chair With Active Lumbar Support for
La-Z-Boy Westley Big & Tall Executive Office Chair With Active Lumbar Support
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4.5 out of 5 stars
stars
1,171 ratings516 reviews
  1. 5 stars73% (854)
  2. 4 stars16% (188)
  3. 3 stars4% (47)
  4. 2 stars3% (33)
  5. 1 star4% (49)

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Showing 351-360 of 516 reviews
Jan 23, 2026
Reviewer name: JUAN
1 out of 5 stars
1 out of 5 stars review

LazyBoy Active Lumbar High Back Ergonomic Chair

Don't buy this chair I've had mine 2 years I weigh 240lbs. The cushion and lumbar gave out, contact the company. The warranty for 10 years is for metal parts only. Chair cushion is 1 year. I Never buy LazyBoy product again.

Helpful?4DOOYTVHLELZ15215259724
reply from True Customer Service

Thank you for taking the time to let us know about your experience. We value your opinion and are reviewing the problem you are describing regarding the lumbar support. We are very sorry to hear about the condition of your chair and the frustration you feel about the situation. Please do not hesitate to reach out for further support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Nov 21, 2025
Reviewer name: JeffG
1 out of 5 stars
1 out of 5 stars review

No instructions on how to put it together

No instructions on how to put the chair together. Not one slip of paper, no book, no link to a website....nothing. I expect a lot more from Lazy-Boy

Helpful?4DOOYTVHLELZ15215259724
reply from True Customer Service

Thank you for taking the time to let us know about your experience. We value your opinion and are reviewing the problem you are describing regarding the instructions. Please note that sometimes they are taped under the seat cushion or are with the hardware kit. If not in those places, we have a support team that can email them to you. Please do not hesitate to reach out. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Jul 23, 2026
Reviewer name: Juan R
5 out of 5 stars
5 out of 5 stars review

Chair

Put it together today. So far so good. 6'1 and it's perfect.

Review from Living Style Group
Helpful?4DOOYTVHLELZ15215259724
Jul 23, 2026
Reviewer name: Griselda A
5 out of 5 stars
5 out of 5 stars review

Great purchase

very satisfied with my purchase has i work at a desk!

Review from Living Style Group
Helpful?4DOOYTVHLELZ15215259724
Jul 24, 2026
Reviewer name: Jeffery M
5 out of 5 stars
5 out of 5 stars review

Very comfortable. Lumbar feels great.

I love the chair. It's very comfortable even after hours of sitting for work.

Review from Living Style Group
Helpful?4DOOYTVHLELZ15215259724
Jul 12, 2026
Reviewer name: Marisely A
5 out of 5 stars
5 out of 5 stars review

Feels great!

Very comfortable and great for larger people. Back support relieves pain compared to other chairs.

Review from Living Style Group
Helpful?4DOOYTVHLELZ15215259724
Jun 15, 2026
Reviewer name: Tyler K
5 out of 5 stars
5 out of 5 stars review

Got it

It has been purchased. Time will tell it's quality.

Review from Living Style Group
Helpful?4DOOYTVHLELZ15215259724
Aug 8, 2026
Reviewer name: Lee ann B
5 out of 5 stars
5 out of 5 stars review

Office chair

Pretty easy to assemble. Kinda heavy to carry box. Nice chair today Second one we purchased.

Review from Living Style Group
Helpful?4DOOYTVHLELZ15215259724
Aug 6, 2026
Reviewer name: Justin N
5 out of 5 stars
5 out of 5 stars review

Great so far!

Have only used it for a little while but so far it's great.

Review from Living Style Group
Helpful?4DOOYTVHLELZ15215259724
Jul 1, 2026
Reviewer name: Earl B
5 out of 5 stars
5 out of 5 stars review

Armchair Mountaineering gone Lazboy

This is the best office chair I have ever fallen asleep in!

Review from Living Style Group
Helpful?4DOOYTVHLELZ15215259724