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Customer reviews for La-Z-Boy Westley Big & Tall Executive Office Chair With Active Lumbar Support for
La-Z-Boy Westley Big & Tall Executive Office Chair With Active Lumbar Support
4.5 out of 5 stars
stars
1,171 ratings516 reviews
  1. 5 stars73% (854)
  2. 4 stars16% (188)
  3. 3 stars4% (47)
  4. 2 stars3% (33)
  5. 1 star4% (49)

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Showing 341-350 of 516 reviews
May 22, 2026
Reviewer name: Raul M
4 out of 5 stars
4 out of 5 stars review

Awesome

Perfect size and comfort for a big-and-tall male like me. It supports multiple hours of use, and the lumbar support is premier.

Review from Living Style Group
Helpful?4DOOYTVHLELZ15215259724
Mar 13, 2026
Reviewer name: Alejandro R
5 out of 5 stars
5 out of 5 stars review

Lumbar support

I've been looking for a while now for a chair that will not only support my lower back but also have an aesthetic look I've been looking for.

Review from Living Style Group
Helpful?4DOOYTVHLELZ15215259724
May 8, 2026
Reviewer name: Maira M
5 out of 5 stars
5 out of 5 stars review

So far so good!

Built and started using it as soon as it arrived. Setup was easy, and the chair is extremely comfortable.

Review from Living Style Group
Helpful?4DOOYTVHLELZ15215259724
Apr 30, 2026
Reviewer name: Stacy R
5 out of 5 stars
5 out of 5 stars review

Best chair ever!

My back pain all but vanishes each time I sit in this wonderful, well made office style chair. I love it!

Review from Living Style Group
Helpful?4DOOYTVHLELZ15215259724
Jun 13, 2026
Reviewer name: Jonathon G
3 out of 5 stars
3 out of 5 stars review

Executive chair

The chair is ok. The height is a little off for me. The lumbar support is nice but I wish the chair rocked back a little more

Review from Living Style Group
Helpful?4DOOYTVHLELZ15215259724
Apr 10, 2026
Reviewer name: Phoutthasone I
5 out of 5 stars
5 out of 5 stars review

Excellent and Comfortable

Been looking for a computer that can support my bad back and this chair is it. It is very ergonomic and comfortable. Should have bought this sooner.

Review from Living Style Group
Helpful?4DOOYTVHLELZ15215259724
Mar 1, 2026
Reviewer name: Adam C
4 out of 5 stars
4 out of 5 stars review

Comfortable Chair

Almost perfect. The lumbar being auto is too much for me as I normally turn it all the way off. Other than that it’s very comfortable.

Review from Living Style Group
Helpful?4DOOYTVHLELZ15215259724
Apr 8, 2026
Reviewer name: Dennis J
5 out of 5 stars
5 out of 5 stars review

So relaxing!!!!!

This chair feels like it was custom made just for me. Very soft and comfortable. I plan on buying another one to use as my gaming chair.

Review from Living Style Group
Helpful?4DOOYTVHLELZ15215259724
Dec 3, 2025
Reviewer name: JP
1 out of 5 stars
1 out of 5 stars review

Very Uncomfortable.

The lumbar support was too firm and too low. And it is not adjustable. Seat cushion also felt too firm. For the money, one can do much better. 5 stars to Sams Club and their staff, who were very friendly and helpful with the return.

Helpful?4DOOYTVHLELZ15215259724
reply from True Customer Service

Thank you for taking the time to let us know about your experience. We value your opinion and are reviewing the problem you are describing. We are sorry to hear this chair was not a good fit for you. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Dec 6, 2025
Reviewer name: Mercedes
3 out of 5 stars
3 out of 5 stars review

i mean. its a comfortable chair. if u wanna actually work in it. if u want a relax and play on ur computer chair. get somethings different. the lock dont work sovuccan comfortably stay reclined in it

Helpful?4DOOYTVHLELZ15215259724
reply from True Customer Service

Thank you for taking the time to give us your thoughts. We value your opinion and are reviewing your suggestions. We are sorry to hear this isn't a good chair for what you intended to use it for in your case. If you need additional service, please do not hesitate to reach out for support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.