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Customer reviews for La-Z-Boy Westley Big & Tall Executive Office Chair With Active Lumbar Support for
La-Z-Boy Westley Big & Tall Executive Office Chair With Active Lumbar Support
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4.5 out of 5 stars
stars
1,171 ratings516 reviews
  1. 5 stars73% (854)
  2. 4 stars16% (188)
  3. 3 stars4% (47)
  4. 2 stars3% (33)
  5. 1 star4% (49)

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Showing 361-370 of 516 reviews
Mar 22, 2026
Reviewer name: Kyler K
5 out of 5 stars
5 out of 5 stars review

Office chair

Loved the office chair! Perfect for people with lower back problems!

Review from Living Style Group
Helpful?4DOOYTVHLELZ15215259724
Sep 29, 2024
Reviewer name: likejudo
1 out of 5 stars
1 out of 5 stars review

Not made of leather, tears easily

We purchased this thinking it was leather. See this tear - It is fake leather.

Helpful?4DOOYTVHLELZ15215259724
reply from True Customer Service

Thank you for sharing your experience. We are sorry to hear that your chair is having problems. Please contact our customer service team at 800-379-9773 or service@trueinnovations.com so that we can determine the best replacement parts to get your chair in great condition.

Nov 28, 2023
Reviewer name: gladiola flower
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

La-Z-Boy office chair

comfortable to sit in, easy to raise or lower

Helpful?4DOOYTVHLELZ15215259724
reply from True Customer Service

Thank you for sharing your positive experience with our office chair. We are thrilled to hear that it has met your expectations in terms of comfort and quality. Please let us know if you need assistance in the future at service@trueinnovations.com or 800-379-9773.

Mar 31, 2026
Reviewer name: Joe C
5 out of 5 stars
5 out of 5 stars review

Comfy

I need a new chair for a Long time. Vey comfortable.

Review from Living Style Group
Helpful?4DOOYTVHLELZ15215259724
Feb 27, 2026
Reviewer name: Larry C
5 out of 5 stars
5 out of 5 stars review

My chair

Very comfortable; assembly was a snap. All parts in excellent condition.

Review from Living Style Group
Helpful?4DOOYTVHLELZ15215259724
Jun 9, 2026
Reviewer name: Casey S
5 out of 5 stars
5 out of 5 stars review

Chair review

Love the color and how easy it was to put together.

Review from Living Style Group
Helpful?4DOOYTVHLELZ15215259724
Oct 3, 2024
Reviewer name: Freddie
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Relaxing Chair

This is a very comforting and supportive chair.

Helpful?4DOOYTVHLELZ15215259724
reply from True Customer Service

We appreciate your positive feedback regarding our office chair. It's wonderful to hear that the chair has met your expectations. We take pride in providing our customers with top-quality products and are delighted that you are happy with it. Please let us know if you need assistance in the future at service@trueinnovations.com or 800-379-9773. Thank you for your purchase, we appreciate your business.

Apr 24, 2026
Reviewer name: Roger W
5 out of 5 stars
5 out of 5 stars review

First Day

Love the chair on the day of purchase and assembly. NICE! Hope that doesn’t change over time.

Review from Living Style Group
Helpful?4DOOYTVHLELZ15215259724
Apr 6, 2026
Reviewer name: Angela L
5 out of 5 stars
5 out of 5 stars review

New work chair

Looks pretty at my desk. I've had it for 1/2 days and the lumbar helps and its very comfortable

Review from Living Style Group
Helpful?4DOOYTVHLELZ15215259724
Mar 17, 2026
Reviewer name: Jeremy C
5 out of 5 stars
5 out of 5 stars review

So far so good

Lumbar is heavy, big chair, will see how it holds up.

Review from Living Style Group
Helpful?4DOOYTVHLELZ15215259724