Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Samsung 5.0 cu. ft. Front Load Washer with Super Speed Wash for
Samsung 5.0 cu. ft. Front Load Washer with Super Speed Wash
4.7 out of 5 stars
stars
1,524 ratings1,524 reviews
  1. 5 stars84% (1,275)
  2. 4 stars12% (184)
  3. 3 stars2% (23)
  4. 2 stars0% (6)
  5. 1 star2% (36)

Member photos

  • +708 images
Sort by |
Showing 811-820 of 1,524 reviews
Oct 4, 2024
NOBODY
5 out of 5 stars review

LOVE IT

Love this washer and dryer very quiet just like any front load though you need to make sure you allow any coalescing water on the front seal dry it up or let it air dry otherwise you’re getting mold but we’ve had it for a couple days. It works great I thought the chimes cycle was complete was Dixie and we were gonna get protested, but it’s not great washer dryer.

Review from Samsung US
Helpful?1WUQJ5YTSUJH15207866773
Jun 7, 2025
Anonymous
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] I like my new Samsung super speed front load. This model has lots of features compared with my old model including SmartThings integration which help to control/ adjust the washing cycles remotly. My overall experience is extremely good.

Review from Samsung US
Helpful?1WUQJ5YTSUJH15207866773
Nov 27, 2023
sp in NC
1 out of 5 stars review

buyer beware

WORST washing machine on the market. 2 significant problems right after delivery. I have scheduled service with Samsung and they have cancelled on the day of service 4 times. I am considering taking a loss and replacing these machines after only 3 months of use. Bad product and bad service equal bad combination.

Review from Samsung US
Helpful?1WUQJ5YTSUJH15207866773
reply from SEA Care

Hello there, We understand your frustration with having the service visit canceled four times. We want to help you arrange a service visit and fix your issue. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1146575019) to help our team pull up your information. Have a great day. ^Camille

May 2, 2023
Corina
5 out of 5 stars review

Very nice washer

[This review was collected as part of a promotion.] I bought this a few months ago and so far I love it. It has a lot of nice features and it does a great job washing my clothes. The only thing is that it is a little louder than my old one when the water is going in. It also is beautiful with the rose gold trim.

Review from Samsung US
Helpful?1WUQJ5YTSUJH15207866773
Oct 14, 2024
Jessica
5 out of 5 stars review

Excellent washer and dryer set!

We have had this set about 8 months now and I absolutely love it! In my opinion it is the best set currently being sold. I say this because I use a whole lot of washer and dryers! I own a vacation rental cleaning company and use several washer and dryers every day. This set by far tops them all! I also have 4 hairy dogs, 4 kids and a timber faller husband that brings home everything from the woods on his clothes, mud, wood chips plus gas and saw oil. This set never disappoints. We also love the app and all the helpful codes to help it keep running efficiently as possible. I am so happy to have it in my home! My best purchase of 2024

Review from Samsung US
Helpful?1WUQJ5YTSUJH15207866773
May 3, 2023
Unhappy customer
1 out of 5 stars review

Do not buy!!

Do not purchase this model!! I received a defective dryer and they sent me a replacement for it. That replacement also came defective. They sent another replacement and that too was also defective. My whole experience was a nightmare. If you read reviews on this model, so many other customers has experienced the same thing.

Review from Samsung US
Helpful?1WUQJ5YTSUJH15207866773
reply from Samsung Customer Care

Hello there, Thank you for taking the time to leave this review. We would love to discuss your dryer to determine how we can best assist you. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number, 1145749338, to help our team pull up your information when you message us. Have a great day. -John

Dec 7, 2023
Toni C
4 out of 5 stars review

Clean clothes!!

[This review was collected as part of a promotion.] Purchased about 2 months ago. Great machine. Clothes come out clean, and I love the steam option. The only con I have so far is that when it's done, there's no indicator light letting me know that it's done. I've left clothes in there overnight by accident because I forgot about them...a reminder would've been nice LOL!

Review from Samsung US
Helpful?1WUQJ5YTSUJH15207866773
Sep 4, 2023
Josie
4 out of 5 stars review

Works well, but confusing

[This review was collected as part of a promotion.] We bought this to handle our seasonal overload of guest laundry and it does the job fine. I find the categories confusing and am trying to pay attentions to selecting. There is no obvious delicate setting, which is what I used most of the time.

Review from Samsung US
Helpful?1WUQJ5YTSUJH15207866773
Apr 6, 2024
Anonymous
1 out of 5 stars review

Don't last

We bought this last March. After 13 months the washer quit. Now we have clothes stuck inside and the door is locked. Have the same similar issue with their dishwasher. It quit working. Imagine the frustration when it only has a one year warranty. We also have Samsung microwave, stove and fridge. Done with Samsung

Review from Samsung Canada
Helpful?1WUQJ5YTSUJH15207866773
Nov 29, 2023
Edgaralfred89
5 out of 5 stars review

Great set for the money

This is a huge upgrade from the whirlpool set I had, beautiful finish and very modern. This machine does it all. The washer is great with all types of clothes and the dryer has the steam sanitize feature that really removes tough stains. I will recommend this set if you have the money.

Review from Samsung US
Helpful?1WUQJ5YTSUJH15207866773