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Customer reviews for Samsung 5.0 cu. ft. Front Load Washer with Super Speed Wash for
Samsung 5.0 cu. ft. Front Load Washer with Super Speed Wash
4.7 out of 5 stars
stars
1,524 ratings1,524 reviews
  1. 5 stars84% (1,275)
  2. 4 stars12% (184)
  3. 3 stars2% (23)
  4. 2 stars0% (6)
  5. 1 star2% (36)

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Showing 821-830 of 1,524 reviews
Jul 29, 2023
Will
1 out of 5 stars review

Terrible quality

I bought this set about a month ago and I am more disappointed in the quality than anything. Let me start of by saying my previous set lasted set years without a single dent, this washer and dryer set is made so cheaply that you can’t even set a bottle of laundry detergent on it without it getting a dent and scratches, no there was nothing on the bottle that should have caused any scratches or dents but there is a dent and scratches already, the front of the washer looks like it’s not lined up correctly and the metal on the front of the washer looks like it is bowing in somehow. I would not have bought this set if I knew how cheap the materials to make it must be. It’s working but i honestly expected much better quality from Samsung. The features that it has are pretty cool but I am very disappointed in the design quality and durability.

Review from Samsung US
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reply from Samsung Care

Hi Will, We are glad you enjoy the use of the features of your washer and dryer. We would love to speak to you directly about the dents on your unit. Please feel free to reach us via the following options below, as we look forward to assisting you in the best possible way. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146100991, which will help our team pull up your information. ^Rainly

Jul 6, 2025
Tony
5 out of 5 stars review

Very high-quality and amazing features!

[This review was collected as part of a promotion.] This is one of the best washing machine I have ever owned! It’s efficient, easy to use, very high-quality, and gets my clothes super clean. The quality is consistent and it handles heavy loads with no problem. Overall, I am really happy with this purchase and would definitely recommend.

Review from Samsung US
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Jul 7, 2023
Megachef
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] I bought this machine a week ago and I absolutely love it!!! it’s been perfect. Does amazing washing on, everything comes out so clean and fresh. I also love the little giggles. It puts out when he’s done.

Review from Samsung US
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Oct 4, 2024
NOBODY
5 out of 5 stars review

LOVE IT

Love this washer and dryer very quiet just like any front load though you need to make sure you allow any coalescing water on the front seal dry it up or let it air dry otherwise you’re getting mold but we’ve had it for a couple days. It works great I thought the chimes cycle was complete was Dixie and we were gonna get protested, but it’s not great washer dryer.

Review from Samsung US
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Dec 19, 2022
rmayott1
5 out of 5 stars review

Massive Upgrade

[This review was collected as part of a promotion.] I would highly recommend this washer. The design alone is very visually appealing and sleek. If you have the dryer you're able to stack them on top of each other which is nice as well. As far as how it works...all of my clothes have been left feeling fresh and clean. There doesn't seem to be any residual soap residue or funny smells. My favorite part about this washer is hold little sound the machine makes when it's running. Sometimes I'm not sure if it's even running and have to double check. One of my other favorite parts of this washer is the fact that it's all connected to my other Samsung devices so I get notifications right on the TV when my laundy is done! So handy! Overall I have no complaints and I truly love this washer.

Review from The Insiders
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Jul 12, 2025
MR2Rev
5 out of 5 stars review

Elegant looking

[This review was collected as part of a promotion.] Got this as replacement for my older Samsung washer which was used for more than 16 years .. The washer looks very nice , utilizes less soap than older version and quiet in operation. Very happy with purchase

Review from Samsung US
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Jun 20, 2025
loutar
5 out of 5 stars review

Great looking and Great performing. Love It

[This review was collected as part of a promotion.] Purchased the Washer and Dryer together. They are easy to use even without the manuals. They able to hold my largest loads of bed cloths with room to spare and clean/dry them to my satisfaction. Washer and Dryer are quiet. I reviewed several other products before choosing this one. It has proven to be the best product in its class on the market today.

Review from Samsung US
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Jul 27, 2025
Tpindris
5 out of 5 stars review

Wow

[This review was collected as part of a promotion.] Considering the appliance's features, it seems to be a good option for modern households. The washing machine's various cycles provide versatility for different fabric types and cleaning needs. Furthermore, the dryer's sensor technology helps prevent over-drying, which is a useful attribute. Overall, the appliance offers a balance of convenience and efficiency.

Review from Samsung US
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Dec 31, 2023
SusanB
1 out of 5 stars review

Hate the washer

I bought this pair in August. Today my washer won’t open and the controller just spins, it is stuck on the delicate cycle. I hate the fact that my clothes are now going to get moldy because I cannot get them out. I tried resetting the machine to no avail. I am so disappointed and angry that I’m going to lose these clothes!!!

Review from Samsung US
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reply from Samsung Care

Hi Susan B, We understand exactly how frustrating it is when your clothing gets stuck in the washer because the door won't open. We are here to help you. Please see the link below for the steps if the washer door is locked. Kindly click on all the embedded words inside the article for more steps. https://www.samsung.com/us/support/troubleshooting/TSG01001983/ You can also watch the video at the link below for the steps if the control panel isn't responding. https://www.youtube.com/watch?v=qNtD_hOEGwY In addition to the link above, one of the causes of the washer being locked in a delicate cycle or not being able to switch to another cycle is the Child Lock feature. Please see the model's user manual link below for the steps to activate and deactivate the Child Lock function in your washer on page 41.  https://downloadcenter.samsung.com/content/UM/202312/20231227151358350/DC68-04355B-03_IB_WF8300B-MD_EN_CFR_MES_231227.pdf Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way. 1. Facebook Messenger: https://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146693414, which will help our team pull up your information.  ^Rainly

Feb 10, 2025
Chris
1 out of 5 stars review

Discontinued replacement parts after 18 months

Main board defective after 18 months and Samsung decided to discontinue to sell the replacement part …. But yet they still sell the machine. Better buy all the additional warranty you can get from them because they sure don’t want you to get it fixed and sell you a new one. Or better yet, buy a different brand.

Review from Samsung US
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reply from SEA Care

Hi Chris, We know how crucial it is to keep your washer working properly. Let us help you. To check the availability and compatibility of your washer's main board, you can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories. Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 am – 6:30 pm EST, Monday – Friday. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1148388312) to help our team pull up your information when you message us. Thank you. -Kimberly