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Customer reviews for GE Profile™ Energy Star® 12,000 BTU Inverter Smart Ultra Quiet Window Air Conditioner for Large Rooms Up to 550 sq. ft. for
GE Profile™ Energy Star® 12,000 BTU Inverter Smart Ultra Quiet Window Air Conditioner for Large Rooms Up to 550 sq. ft.
4.2 out of 5 stars
stars136 ratings136 reviews
  1. 5 stars63% (86)
  2. 4 stars15% (21)
  3. 3 stars7% (9)
  4. 2 stars4% (6)
  5. 1 star10% (14)
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Showing 41-50 of 136 reviews
Jul 21, 2022
Nicolette1
1 out of 5 stars review

My 5,000 BTU air conditioner worked better.

It says it cools a medium/large room, but it made it comfortable ish. My 5,000 BTU worked better then this did. It's highly disappointing. I wouldn't recommend this brand or air conditioner if you are trying to cool a large area, or even a medium sized bed room.

Review from geappliances.com
Helpful?3I1UHJU6VT6315176922442
reply from GEA

Hello, Thanks for reviewing your air conditioner. We're happy to hear that you like the appearance and features, but sorry to hear that you have been having trouble with it cooling. We understand your concern and would like to offer some help. To troubleshoot, make sure there are not curtains, blinds or furniture blocking the front of the air conditioner. If the problem persists, we recommend scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm We are confident that one of our techs will be able to help if need, and if we can be of further assistance, please reach out to us. All the best, Kianna@GEA

Sep 11, 2022
Chaser4
2 out of 5 stars review

Blows cold but not much output!

this air conditioner is very quiet and does blow cold but it does not blow hard at all. There is very little output and I actually had to put a fan sitting in front of it to Tryon get the air to blow throughout the room for it to do any good! Would not purchase again :(

Review from geappliances.com
Helpful?3I1UHJU6VT6315176922442
reply from GE_Appliances

While we’re happy to hear you enjoy how quiet and cold the air is, we’re incredibly sorry for the trouble with airflow. It’s possible your unit’s flow is restricted or needs cleaned, and additional information can be found here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16766. Please also ensure the plug on the bottom of your unit is properly installed as your unit will run less efficiently without it. We hope this helps! Please let us know if you need anything else. -Gina@GEA

Oct 29, 2021
MiD0523
5 out of 5 stars review

Effectively cools bonus room

[This review was collected as part of a promotion.] The GE 12,000 BTU Smart Window Air Conditioner replaces an older same sized unit on a second floor bonus room above the garage. The air conditioner is heavy and while installation is possible with one person, two will make the process much smoother. Installation was typical of the other window units that have been installed in my house. Everything needed to install the unit was included. This unit is large, so measure your opened window space to verify it will open to the full height needed. This includes a remote and it can be controlled via the app and voice controlled via Alexa (and others), though it is not necessary to use this feature to operate the unit. Smart feature set-up took slightly longer than anticipated, but it appears to work as expected. Since the room we installed this in is a bonus room we don't use everyday, I enjoy having the wifi feature because I can cool the room down about an hour before anyone plans on hanging out up there. As far as cooling, it effectively cools the 550 sf room with ease and the unit is relatively quiet. The cord is 6 feet long Please remember the cord must be plugged directly into an outlet for safety purposes. The unit is solid and I am very happy with its performance.

Review from geappliances.com
Helpful?3I1UHJU6VT6315176922442
Oct 24, 2021
KingofAll
5 out of 5 stars review

Perfect for the Office

[This review was collected as part of a promotion.] Since I've been working from home I've been using my shed as a makeshift office to give some privacy for conference calls and meeting deadlines, but in the summer months it's been a little stuffy. The GE Profile window air conditioner was a welcome change to that. I was able to easily install it in the shed window within about 15 minutes, and I had it ready to start cooling. I only got to use it for a few days before the weather turned cold, but I enjoyed using Alexa to control the air flow, and it runs quiet enough to not interfere in my web calls. I use the remote to start it up prior to heading out to the shed so that it cools down a bit before I get out there, and then I don't have to let it run all the time. I absolutely would recommend this to anyone who needs some cooling of a room, garage, or shed with the features of a smart appliance.

Review from geappliances.com
Helpful?3I1UHJU6VT6315176922442
Jun 21, 2022
Calvins mom
5 out of 5 stars review

Incredibly quiet

The word quiet doesn't even begin to describe how quiet this ac is! It is truly amazing. This is for an office setting and at day's end I'm never sure if the ac is even on (I always turn them off at night before leaving) if it wasn't for the room being cool. Works great and well worth the cost!

Review from geappliances.com
Helpful?3I1UHJU6VT6315176922442
Aug 20, 2022
JPgh
5 out of 5 stars review

Great upgrade from an older unit

Have been running this AC for 3wks now and am very happy and impressed. It's very powerful when it needs to blast the cold and is one of the most efficient units on the 2022 market. When I don't need full blast, the inverter technology let's it run slower to maintain the cool and be lite on the electric bill too. The app features are also great to schedule on/off times/temps for vacation or home routines and check kw/hr usage.

Review from geappliances.com
Helpful?3I1UHJU6VT6315176922442
Jun 14, 2023
ZERTRON
5 out of 5 stars review

COMFORT SUPERIORITY!

It is simple but strong! Here in Puerto Rico the temperatures are rising up to 115°F. I am declaring war with this beauty. A powerful windows AC inverter. Saving my family from a serious Heatstroke turning into an everyday hero with fresh an cold air.

Review from geappliances.com
Helpful?3I1UHJU6VT6315176922442
Jun 25, 2024
TPE78607
1 out of 5 stars review

Works great at first, then NOT!

It quit cooling after just 16 months of light use. The compressor is running. It sounds normal. All other functions are good. It just does not blow cold air. lt just blows! I do not recommend this product. It's expensive and unreliable. It should have lasted 8 - 10 years or more easily. It didn't even make it to 1-1/2. I am very angry about this!

Review from geappliances.com
Helpful?3I1UHJU6VT6315176922442
reply from GE_Appliances

We understand the importance of an appliance operating for an extended amount of time. We also know how vital an air conditioner is during the warmer summer months. As we continue to make improvements to our appliances, your feedback is extremely important to us. We will pass these comments along to our product team to review.

Oct 24, 2021
Amber554
5 out of 5 stars review

Great

[This review was collected as part of a promotion.] Let me just say if you need a stronger more powerful well unit this is it because your house will your room so fast so easy to put up!! And it’s made to last very well-made I just can’t get over how powerful I’ll get the room cold so fast and it’s a great brand to me it’s a brand you can trust what’s better than that

Review from geappliances.com
Helpful?3I1UHJU6VT6315176922442
Sep 15, 2022
Ac72
5 out of 5 stars review

Love it!

Keeps a large space cool. I love controlling ac with my iphone. AC is economical with energy saver mode and you can monitor your daily energy usage in real time with the SMARTHQ app. The filter is easy to clean when you receive the time to clean filter notification.

Review from geappliances.com
Helpful?3I1UHJU6VT6315176922442