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Customer reviews for GE Profile™ Energy Star® 12,000 BTU Inverter Smart Ultra Quiet Window Air Conditioner for Large Rooms Up to 550 sq. ft. for
GE Profile™ Energy Star® 12,000 BTU Inverter Smart Ultra Quiet Window Air Conditioner for Large Rooms Up to 550 sq. ft.
4.2 out of 5 stars
stars136 ratings136 reviews
  1. 5 stars63% (86)
  2. 4 stars15% (21)
  3. 3 stars7% (9)
  4. 2 stars4% (6)
  5. 1 star10% (14)
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Showing 1-10 of 136 reviews
Sep 29, 2025
KSilva
5 out of 5 stars review

I will buy another one soon!

[This review was collected as part of a promotion.] I love it.Is really quiet.Super cool the room in less than half an hour.

Review from geappliances.com
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Oct 24, 2021
Amber554
5 out of 5 stars review

Great

[This review was collected as part of a promotion.] Let me just say if you need a stronger more powerful well unit this is it because your house will your room so fast so easy to put up!! And it’s made to last very well-made I just can’t get over how powerful I’ll get the room cold so fast and it’s a great brand to me it’s a brand you can trust what’s better than that

Review from geappliances.com
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Oct 12, 2022
Creech59
5 out of 5 stars review

AWESOME AWESOME AWESOME

I love this air conditioner it’s whisper quiet and works great. We have a small 850 square foot house and this thing cools it with no problem. Very happy with this air conditioner I would recommend this unit to anyone looking for a nice quiet good working air conditioner.

Review from geappliances.com
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May 19, 2023
KimmW
5 out of 5 stars review

Whisper Quiet

This is my 2nd unit, I bought one last year for our bedroom and it's amazing!! So quiet first few time I had it one I actually had to walk up to it to see if it was still running, so impressed, I bought another one this year for our living/dining area. I didn't want to listen to a noisy A/C unit, this is definitely the way to go!!! If I needed a 3rd unit, this is what I'd buy!

Review from geappliances.com
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Oct 15, 2021
Kevin3kgt
5 out of 5 stars review

Holy moly

[This review was collected as part of a promotion.] I just put this in the den which was super easy to put up. All hardware needed is included in the box so you don't need to do a home Depot run or anything. My dens about 20x30 and in Florida heat it gets super hot but in about 2 minutes on high this ac unit cooled my den down with the bonus of it being super quiet. Now me and the family can actually use the space for entertainment.

Review from geappliances.com
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Jun 20, 2023
ahhhcool
5 out of 5 stars review

Great a/c so far!

I got this window unit about a month ago to help cool the two rooms in the upper area of our house and it's done a great job so far! Easy to install and crazy quiet. I knew this said it was quiet, but wow! I actually had to get used to hearing other little noises from the a/c as they're sounds I've never heard from window or wall units before as they were so noisy they got covered up. I've been running it mostly on eco/auto and it's been doing a great job. It's lightweight enough that my intention of installing it for summers, and reclaiming the window for fall through spring will be doable. Cons: Nothing specifically that would make me want to return it or not buy it again, but the not-excellent things would be that the app can be a little finicky at times. There is a fair bit of vibration in our wall, so when I put it in next year I'll add more padding to help reduce that. It doesn't quite fit right in the vinyl window's slot in this house, so it sits up a little bit. I'm going to guess this is something with at least some vinyl windows as I'd presume it's a quite standard size on the a/c. It's still in there securely at least, and I added a piece of wood to be able to secure it additionally. And, because it is so quiet, if I'm near it I can hear a slight high pitched sound from it. It's more because I can hear those sounds easier than most as my husband doesn't notice anything.

Review from geappliances.com
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Jul 10, 2023
cpaulette
4 out of 5 stars review

Great AC unit!

Works great! Cools wonderfully. Nice & quiet. The ONLY reservation I have is that it makes a sound when the fan starts that sounds like a loose/failing fan belt on a car. This worries me. :( The sound has not proved to be a indication of performance or unit failure, which is good. Let's keep our fingers crossed!

Review from geappliances.com
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Aug 4, 2023
x234
3 out of 5 stars review

Quiet and cold but the control panel needs help

It's quiet, as advertised. Works well and puts out cold air. I give it a 5 for those qualities. However, the face of the control panel is flat with no way to know where to press a button. The led lights are blurred instead of sharp. There is no light that even says that the unit is "on." When it's on, but powered down, you don't know that it's actually on! The remote control is not lighted either and it's hard to see the functions because the fonts are a similar color to the buttons. At night, you'll need a light to work the control buttons. I often onder if the engineers who design product like this actually use the same products.

Review from geappliances.com
Helpful?3I1UHJU6VT6315176922442
reply from GE_Appliances

Hi, Thanks for leaving a review. We're glad to hear this air conditioner's giving you quiet and efficient performances each day. Your comments on this unit's design are important to us as well and we apologize if the controls haven't been easily visible. We'll make sure our design team is aware of this and we appreciate you sharing. All the best. -Sylvia@GEA

Oct 12, 2025
rrpr123
2 out of 5 stars review

Loud

It's loud, like way to loud. I bought this very recently and I thought it was something when the installation occured but no. It's been like this since I connected it for the first time.

Review from geappliances.com
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reply from GE_Appliances

We would like to assist you with the sound level of your air conditioner. We recommend checking that the front grille is in good condition, the air filter is clean, and the unit is installed properly. Remove the grille and inspect it to confirm it is not damaged. If it is not broken, reinstall the grille. Make sure to check and clean the air filter, and remove any debris or dirt from the exterior of the air conditioner. You can clean the air filter by following the instructions on page 7 of the owner's manual here: https://products-salsify.geappliances.com/image/upload/s--1Gj9MhQv--/gbm56ornmlztisb8sgox.pdf Additionally, you can find installation information starting on page 8 and information on reducing the sound level of the unit on page 14 of said owner's manual. If the issue persists, we recommend contacting our warranty department at 833-426-3393.

Jan 15, 2026
Chance123123
1 out of 5 stars review

Junk

This is the second one I bought complete garbage. Didn’t even last the summer.

Review from geappliances.com
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reply from GE_Appliances

We see that you're currently in contact with a member of our team. We recommend continuing to work with us directly.