Skip to Main Content
Sams Club
Sams Club
Customer reviews for GE Profile™ Energy Star® 12,000 BTU Inverter Smart Ultra Quiet Window Air Conditioner for Large Rooms Up to 550 sq. ft. for
GE Profile™ Energy Star® 12,000 BTU Inverter Smart Ultra Quiet Window Air Conditioner for Large Rooms Up to 550 sq. ft.
4.2 out of 5 stars
stars136 ratings136 reviews
  1. 5 stars63% (86)
  2. 4 stars15% (21)
  3. 3 stars7% (9)
  4. 2 stars4% (6)
  5. 1 star10% (14)
Sort by |
Showing 21-30 of 136 reviews
Jul 30, 2022
Meshel07
5 out of 5 stars review

Great AC!

So easy to install compared to another 2 big units that I ended up returning because they were so time consuming and difficult to put together. You can literally take this out of the box and put it together within 10 minutes and have it in the window running! Cooled down my whole down stairs living space!

Review from geappliances.com
Helpful?3I1UHJU6VT6315176922442
Nov 19, 2021
Alex9808
5 out of 5 stars review

Efficient & Powerful

[This review was collected as part of a promotion.] I installed this unit in my garage, which I have converted into a workroom/man cave. It was fairly simple to install and the instructions were clear and easy to understand and follow. You are able to use he controls on the unit or the remote that comes with it. Can easily adjust temp from anywhere in the house. It also connects to wifi and has "smart home" features and an app that you can control from your phone. This allows you to create cooling schedules and more. It also has the capability to connect to a an Alexa or Google Home to utilize voice activation/control. Very cool unit, pun intended.

Review from geappliances.com
Helpful?3I1UHJU6VT6315176922442
Aug 20, 2022
JPgh
5 out of 5 stars review

Great upgrade from an older unit

Have been running this AC for 3wks now and am very happy and impressed. It's very powerful when it needs to blast the cold and is one of the most efficient units on the 2022 market. When I don't need full blast, the inverter technology let's it run slower to maintain the cool and be lite on the electric bill too. The app features are also great to schedule on/off times/temps for vacation or home routines and check kw/hr usage.

Review from geappliances.com
Helpful?3I1UHJU6VT6315176922442
Nov 2, 2022
Bzozb
4 out of 5 stars review

Great product

I had to return my first unit, because there was a constant clanking noise that developed after the first day of use. But after I got another unit, I believe that this is a really quiet air conditioning Unit. I love the smart features, and the ability to control the air conditioning unit from my phone, even while I’m away from my house.

Review from geappliances.com
Helpful?3I1UHJU6VT6315176922442
Aug 9, 2023
Ronnyc1
3 out of 5 stars review

Ok unit

Unit was installed with little difficulty,ran great for the first two days,then started to be very noisy,a rattling sound sort of like a fan hitting,was very annoying,I was almost at the point to return the unit,I finally managed to quiet the unit down using a few love taps,the hi fan speed could be higher ,cold air exhaust is no lower that 54 degrees,hard to believe this is a 12000 btu unit,I have a 6000 btu unit that would put this unit to shame, it has a cold air exhaust temp of 42 degrees and a hi speed that would blow out a candle at 10 feet.

Review from geappliances.com
Helpful?3I1UHJU6VT6315176922442
reply from GE_Appliances

Hello, Thank you for taking the time to leave a review on your new GE Appliances room air conditioner. We are certainly grateful to be a part of your home. We are sorry to hear that you had some issues with installation and that the unit was making some unusual noises. If you continue to experience this issue, please refer to the article at the link below for additional information: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16751&_ga=2.183336102.1410559774.1691419419-1100713441.1674245189 Thank you for trusting GE Appliances for your home! -Devin@GEA

Oct 12, 2022
Creech59
5 out of 5 stars review

AWESOME AWESOME AWESOME

I love this air conditioner it’s whisper quiet and works great. We have a small 850 square foot house and this thing cools it with no problem. Very happy with this air conditioner I would recommend this unit to anyone looking for a nice quiet good working air conditioner.

Review from geappliances.com
Helpful?3I1UHJU6VT6315176922442
Mar 6, 2023
GE Cool
5 out of 5 stars review

Quiet Window A/C That Does the Job

I got this GE Profile Series AHTR12AC for home office above garage that is separate from house. I'm in Florida and it gets hot up there. I needed something quiet. It's quiet once it reaches set temperature and in maintaining set temperature. It cools quickly then auto shifts to low fan and compressor setting for cool, quiet operation. Automatically shuts off when cooling is not needed and turns back on when temperature rises about 2F above set temperature. Often when I'm working I don't even realize it's running. It's not a distraction. If it continues to operate in this manner and lasts, it's a 6 Star rating. WiFi operation is also a nice feature. I can have the office cool before I go up and check remotely to make sure I've turned it off.

Review from geappliances.com
Helpful?3I1UHJU6VT6315176922442
Oct 17, 2021
Cheeks802
5 out of 5 stars review

Great a/c unit.

[This review was collected as part of a promotion.] This window unit is great. Very easy to set up. I love the app feature. This unit made my room so cold in no time. It's quite which is great for me because I'm a light sleeper. If you live in a hot climate you should definitely consider buying this unit.

Review from geappliances.com
Helpful?3I1UHJU6VT6315176922442
Oct 26, 2021
Larke333
5 out of 5 stars review

Works perfectly

[This review was collected as part of a promotion.] My husband works in the garage quite a bit so I got this window air conditioner to help with the hot Florida days. We found it easy to install and set up and in no time we were enjoying nice cool air conditioning. My husband is into all the new technology so he was thrilled it was a smart unit so he can control it when it runs and it even reminds him when to change the filter! It's nice that it shuts off to save energy too.

Review from geappliances.com
Helpful?3I1UHJU6VT6315176922442
reply from GE Appliances

Hi! So happy to hear that you and your husband are big fans of your new air conditioner. Glad to hear that it offers him some respite from those hot Florida days. The smart features are really neat, we agree! If you have any questions or concerns about it, you're free to reach out any time. Stay cool, Michael@GEA

Jul 21, 2022
Nicolette1
1 out of 5 stars review

My 5,000 BTU air conditioner worked better.

It says it cools a medium/large room, but it made it comfortable ish. My 5,000 BTU worked better then this did. It's highly disappointing. I wouldn't recommend this brand or air conditioner if you are trying to cool a large area, or even a medium sized bed room.

Review from geappliances.com
Helpful?3I1UHJU6VT6315176922442
reply from GEA

Hello, Thanks for reviewing your air conditioner. We're happy to hear that you like the appearance and features, but sorry to hear that you have been having trouble with it cooling. We understand your concern and would like to offer some help. To troubleshoot, make sure there are not curtains, blinds or furniture blocking the front of the air conditioner. If the problem persists, we recommend scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm We are confident that one of our techs will be able to help if need, and if we can be of further assistance, please reach out to us. All the best, Kianna@GEA